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Primrose School at West Carmel is an accredited daycare located in the Carmel area that offers infant, toddler, preschool, pre-kindergarten and kindergarten programs. For over 40 years Primrose preschools has been a trusted household name and a nationally recognized daycare provider committed to forging a path that leads to a brighter future for all children.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
46 reviews
5 stars
42
4 stars
1
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1 star
3
- WPWendy PriceOct 29, 20251.0Update: this school has paid to delete 12 one star reviews!!! This is Not a safe place for children please do not send your children here!! Brian, you can delete our reviews from Google but you cannot delete our reviews sent to corporate. Thank you. Have a nice day. My daughter attended Primrose from 2023-2025; she was in preschool, then pre-kindergarten. We experienced many different issues while we were there. The first year was okay, because we were pretty oblivious to what was going on behind the scenes. All we knew was that we had two wonderful teachers, Mo and Erin, who took wonderful care of our daughter and helped her and supported her in so many ways. As time went on, I would pick her up during snack time, where I would notice it would sometimes be a bag of diced tomatoes sometimes with a bag of Cheez-Its. The food quality became a constant issue. The Lunch menu seems much different than what they’re feeding the children. When you hear they’re having cheese quesadillas, you would think that they were making these children actual quesadillas, when in reality they don’t have any way to cook. There’s no actual stove/oven top, so they are handing out tortillas with sliced cheese and that is the entire meal. My child refused to eat the food. I started to pay more attention and saw that often there would be more than 12 students to a teacher even outside of nap time. This is against the law. The teachers had no control, they would call the office for help and would not hear back from the office at all. There are so many promises that Primrose claimed to offer that they do not. The teachers were so overwhelmed with not having support that my daughter was lacking support. The other concern was the turnover of teachers. One teacher quit about a month into Pre-K so there was only one constant teacher all year. Every single Thursday, the main teacher had the day off and my daughter would cry and not want to go to school because Miss Rachel would not be there and she knew that she would not know who her teachers would be. She feared many of the staff who would play the role of teacher, even though that was not their main role in the building. One woman’s role was to work “In the kitchen”, but she would be sent to my daughter’s classroom. My daughter was terrified of her. My daughter never knew who her teachers would be on Thursday, because they would be hired on Monday and they would last maybe two weeks. This says a lot more about the leadership at Primrose, Brian and Lisa, than it does about the people who would come in for a couple weeks and quit. The working conditions were too horrible for these employees. The only reason we stayed for the full year of pre-K was because of Miss Rachel. Her connection with my daughter took precedence because I knew she was in fantastic hands with her teacher. I have zero confidence in Brian or Lisa working in a classroom as they couldn’t manage to create a safe and happy working environment for their employees. Considering how much it costs to send your child to Primrose and how much Brian and Lisa promise, I expected a world class environment and instead got your typical office drama and poor experience that left my once eager to learn child crying and wishing she didn’t have to go to school. The day we found out, Miss Rachel was switched to a different classroom. We took our child out immediately. I highly recommend you take this into consideration before enrolling your child at Primrose. This school was so disappointing. The excellent teachers listed are no longer employed at the school because of the deplorable environment.
- SCSabrina ColbertOct 14, 20255.0Best decision I made was to enroll my baby into this school. I highly recommend this school if you are looking for a trustworthy and professional place to send your children. 10/10
- JCJulie CullenOct 14, 20255.0I know several teachers, students and families that have attended this school. I have heard nothing but amazing things. I highly recommend this school if you’re looking for somewhere with a safe and loving environment.
- AFAshlee FosterOct 14, 20255.0My kids have been going to primrose for a year now and it is hands down the best place. They learn so much and it’s more than just their numbers or abcs. They are learning how to be nice humans and learning how to navigate their big feelings. My kids LOVE going to school and seeing their teachers/friends! The school is always doing something family oriented that we love. They just had fall fest and there was so much for them to do! If you want a trusted childcare center this is the one for you 🩷
- AAAimenOct 14, 20255.0We're so happy with Primrose school at west Carmel !The staff is warm, attentive, and professional. All the student are always excited to go there , a most of the parents are saying that their kids love being at school And they are happy . The teachers keep the children safe - highly recommend!"
Frequently Asked Questions About Primrose School at West Carmel
What is Primrose School at West Carmel’s policy regarding staff and students who may be ill?
We require any students or staff with respiratory illness symptoms or fever to stay home until fever free for at least 24 hours.
What gets disinfected and cleaned on a frequent basis?
Items like high-touch toys, playground equipment, and other common surfaces are disinfected frequently throughout the day. Sheets and blankets from cribs are laundered daily; for older children, individual cots and blankets are provided for each child and are laundered on a weekly basis. Learn more here: https://tinyurl.com/mryjfs62
How does Primrose School at West Carmel keep students well?
Teachers and students practice frequent handwashing throughout the day and adhere to a strict sick policy. Temperature checks, touch free check in, and limitations on visitors may also be implemented to minimize risk to all. Learn more here: https://tinyurl.com/y7gutztv
What training is provided to teachers regarding health and safety?
We require all teachers to be certified in first aid and CPR, in addition to ongoing health and safety training throughout the year. Teachers are also trained on common signs of illness with signage placed in each classroom. Learn more here: https://tinyurl.com/yakwfr8g
What is the curriculum at the school?
We call our curriculum the Balanced Learning® approach. It is designed to inspire children to think with creativity, compassion and resourcefulness. Primrose school teachers not only guide children as they learn letters, numbers, science and more, but they also weave in character development and life skills opportunities throughout the day so children can develop social and relationship skills.
How do you measure a child’s progress in school?
Every child learns at their own pace because every child is unique. At Primrose schools, teachers use a variety of tools throughout the year to collaborate with families and monitor each child’s progress. This helps them understand each child’s individual needs and provide the personalized support that helps them excel.
Does Primrose School at West Carmel offer a Kindergarten program?
Yes, our school has a kindergarten program that utilizes our Primrose Balanced Learning® approach to help prepare children for success in Kindergarten, elementary school, and beyond. Small group lessons offer greater individual attention and our extended hours help support working parents with all-day care.
What age groups does Primrose School at West Carmel serve?
Primrose School at West Carmel offers programs for infants, toddlers, preschoolers, pre-kindergarten, and kindergarten children.
What are the operating hours of Primrose School at West Carmel?
The school is open Monday through Friday from 6:30 AM to 6:00 PM and is closed on Saturdays and Sundays. Hours may vary during holidays.
What curriculum does Primrose School at West Carmel use?
The school uses the Balanced Learning® approach, which integrates creativity, compassion, resourcefulness, and character development along with academics.
How does Primrose School at West Carmel keep children healthy and safe?
They require students and staff with respiratory illness symptoms or fever to stay home, perform frequent handwashing, disinfect high-touch surfaces daily, and provide first aid and CPR certified teaching staff.
Does Primrose School at West Carmel offer a Kindergarten program?
Yes, it offers a Kindergarten program designed with small group lessons and extended hours to support working parents.
Is there wheelchair access at Primrose School at West Carmel?
Yes, the school has a wheelchair accessible entrance.
Where is Primrose School at West Carmel located?
It is located at 3746 W 98th St, Carmel, IN 46032, USA.
What nearby dining options are available around Primrose School at West Carmel?
Nearby dining options include Burger King, Taco Bell, Freddy's Frozen Custard & Steakburgers, Thai Nine Restaurant, Crumbl - West Carmel, and Jacquie's Cafe, great for a meal before or after drop-off or pick-up.
What nearby automotive services can parents use when visiting Primrose School at West Carmel?
Take 5 Oil Change, Valvoline Instant Oil Change, and Prime Car Wash are close by, convenient for quick car maintenance visits while dropping off or picking up your child.
Are there nearby stores and services useful for families visiting Primrose School at West Carmel?
Yes, nearby stores include The Home Depot for home supplies and Mattress Firm for bedding needs. Additionally, there are services like Michigan Road Self Storage and Sunny's Place spa and wellness center to complement your visit.