We’ve had a wonderful experience at Primrose! When our son was transitioning schools and preparing for kindergarten, the team went above and beyond to make him feel comfortable and confident. That support meant so much to our family during a big change.
Our daughter is currently enrolled and is learning so much every day, it’s exciting to watch her grow and develop new skills. The teachers are warm, attentive, and invested in the kids.
We also really appreciate how engaged and accessible the directors and owner are. They know the families personally and are always there to greet us with a smile and a friendly face. It genuinely feels like a community here, and we’re so grateful to be a part of it!
AV
Angelica Velazquez
Feb 24, 2026
We have been part of this daycare family for a little over 2.5 years, and our experience has truly been remarkable from day one. My son is very shy, and watching the teachers adjust their approach to make him feel important, included, and safe has meant everything to us. The big hugs, the sweet acknowledgment comments, and the genuine care they show him daily have made such a huge difference in his confidence and happiness. We’ve seen him grow in so many ways socially, emotionally, and even academically. He is more confident, curious, and eager to engage with other children and teachers, and that is a testament to the incredible environment this daycare provides.
What first drew me in was actually a simple phone call with the owner 2.5 years ago. I had called just to ask about availability, but instead of giving a quick answer and ending the conversation like I had experienced with other daycares, he stayed on the phone and took the time to understand my situation. He was relatable, understanding, and genuinely interested in finding a comfortable, consistent solution for my family. That level of care and intention is rare, and it immediately told me this place was different.
Every teacher my son has had including the directors has been warm, inviting, kind, and incredibly attentive. They go above and beyond to create a nurturing environment where children feel encouraged, supported, and celebrated for who they are. You can feel the positive energy the moment you walk in, and it’s clear the staff truly love what they do. I never worry when I drop him off because I know he is in loving, capable hands who genuinely care about his well-being and growth.
Choosing this daycare was one of the best parenting decisions we’ve made. This isn’t just a daycare it’s a second home where children are valued, celebrated, and given every opportunity to thrive. We are beyond grateful to be part of this wonderful community.
Our daughter loves the teachers, students, and administration staff. We are very happy and grateful for her attending this great school. Thank you!
My son has been with Primrose for a year now, long enough for me to know this is the best place for my son. I appreciate the time and attention Primrose gives my son, he has come so far in the time he has been enrolled here. This school focuses on the individual needs of each child, they are hands on, routine based and personable. Every day my husband and I get an email explaining how our sons day went from the activities to bathroom changes and meals eaten. During drop off in the morning my son gives me a hug and a kiss then runs to play with his friends, I do not need any more reassurance that he feels safe here. If you are looking for a daycare/school I recommend you tour Primrose St Charles, IL.
BG
Brooke Glynn
Nov 8, 2021
We enrolled our child in Primrose after moving to the area and could not have been happier. The environment the owners and staff provide is welcoming, happy, and focused on multifaceted growth of the children. I have always been confident our child was safe and happy at this school.