Windsor Lake KinderCare

Reviews

• JM

  Jazmyn Marks

  Feb 21, 2024
  5.0
  As a new and first time mom, I was so hesitant about putting my baby in day care. Every nerve wrecking thought possible crossed my mind…”He’s too young”…”But what if something happens”…I was a mess. After meeting the staff I was so much more at ease. Everyone was so nice, caring, and the energy of the facility was so welcoming. Then after downloading the app that lets me see the progress of my baby’s day while I’m working was the best! My son started with KinderCare at 8months old. He loves going to see his teachers and playing with his friends. He is now 2 years old, and I plan to continue having him here.
• AT

  Aryanna Thompson

  Feb 20, 2024
  1.0
  EDIT: No longer giving 5 stars and if I could give them none I would. Originally when starting this daycare my son enjoyed the teacher he had at the time which was ms. jordyn. He also enjoyed the director at the time, Ms. Val. But, that quickly changed. They ended up moving him to a new class room. My son had a rough time transitioning and did have some behavioral issues. The teacher in the class Ms. Tasha was very helpful and tried to work with him on these issues. Ms. Tasha remained a constant for him but the helpers were changed out several times. The facility is understaffed which caused teachers to be moved around A LOT. My son has a rough time with change and when he would get comfortable around one teacher, they would quickly change out for another one. The teacher to student ratio is way too many. This can cause a lot of things to go unseen. I am not saying my child is innocent but there were many times my child was singled out. The director, Ms. Val, was working with my son and had him on a plan. But she then left to another building and the new director took charge. The new director was very rude and really did not care to hear my concerns. She really did not care to figure out resolutions to help my son. I was called almost everyday to pick him up and he was put on a behavioral plan. (A big reason why he was having issues was because of the constant changes, but she refused to take that into consideration.) My son no longer looked forward to going to school there and he would tell us how much he did not like it. He would cry on the way to school. I finally had enough and decided to pull him the last day they called me to pick him up. From what I hear that new director quit her job a month or two later. I learned my lesson with centers and he has not been back to one since. I personally believe that most of the teachers are there for the right reasons and do care for the children. But, the management needs some work. Also, a lot of the positive reviews on here are because they ask parents to leave positive reviews in order to potentially get a discount on a week's tuition. I know I am not the only parent that feels these same concerns. I no longer recommend this KinderCare, if you have the option and funds to attend a home daycare I would consider that option. Very grateful for the staff here. My son looks forward to seeing his teachers everyday! Special shout out to Ms. Jordan my son absolutely adores her. I love being able to be on the same page with everyone there. They are very transparent and truly want whats best for the kids! I also love the updates during the day. Knowing what hes eating and what he does throughout the day really keeps your mind at ease while at work!! 10/10 highly recommend!! THANK YOU! 🫶🏼
• AA

  Amanda

  Apr 8, 2019
  3.0
  I personally have had to many issues with daycare workers who don't seem to be very qualified to care for children! If you bring up a concern, you are spoken negatively about among the other workers who provide care for your child. I've had a few occasions handled unprofessionally. Which makes it a uncomfortable situation leaving your child there. If caring about your childs safety is considered a burden, than this isn't the place for your child/children. The three stars are only for the few people here, who genuinely care about your childs well-being. Those people are: Linda, in the toddler room. Linda, who cares for the older children. Ashley, Destiny and Sarah. If it wasn't for these people, I wouldn't of continued to have my child stay. All those people are truly amazing with the kids. This place needs more employees like them.
• JL

  Jessica Lang

  Mar 9, 2019
  5.0
  Everyone here has been warm and inviting since day one! The teachers are not only knowledgeable, but show a lot of love, kindness, and guidance to the children. We are very happy with the education and care our daughter receives here and we know she is too!
• AD

  Ava D

  Jan 2, 2018
  5.0
  I loved this daycare my son went here from when he was 3mo-12 months and they did a great job! I loved all the art work he had and how loving the ladies were in the infant room.