University of Aesthetics & Cosmetology

Reviews

• MC

  Michelle Campbell

  Oct 29, 2025
  1.0
  I had appointment for October 29 got a confirmation email reminding me of my appointment at 1230pm . I walked in to check in the said I have no appointments scheduled. I show her my confirmation email because they didn’t believe I got one . They have me waiting for 30 minutes to talk to a teacher . The teacher comes and talks to me says I don’t have an appointment. She asked me when I made it which I made 2 months ago . Then she proceeds to tell me that my hair is very Blonde and that her girls are really good that do highlights here but she wouldn’t trust them to do my hair and fix somebody else else’s work. So I tell her if your girls are so good why can’t they do my hair and I told her you’re telling me that no women come here from any other salon with somebody else else’s work That they don’t fix. She said nothing. they messed up on my appointment so they were making every excuse in the book not to take care of me. I’ve never been in a situation where I’ve been denied service and I had an appointment showed them the email and they still wouldn’t take care of me and they did not even offer me another appointment to rectify the conflict. I will never be going back to this place ever again and I never got to be even seen . I tried to call them 2 days for before my appointment to confirm and nobody picks up the phone. I tried so many times.
• BA

  Bill Altier

  Oct 16, 2025
  5.0
  Excellent staff, very professional, and a wonderful experience.
• SC

  Shaniqua Campbell

  Sep 30, 2025
  5.0
  I treated myself to a custom facial here for my birthday, and I am so happy I did. The location is clean, has street parking, great customer service. When I arrived Renee was ready for me. I had to fill out some paperwork and then we got right to it. It was a very relaxing experience, she made sure I was comfortable throughout the experience, and was very gentle with me. Suggested some services that will help some of my skin concerns. This was an all around great experience , I cannot wait to return.
• SO

  savannah O'Keefe

  Jul 16, 2025
  5.0
  I had a wonderful facial with Aracely! Left feeling refreshed and amazing.
• AW

  Amy Warson

  Feb 24, 2019
  5.0
  Was tired of paying over $130 dollars at my regular posh Oakbrook salon for color and cut and looking for an alternative. Had visited a few schools providing these services and stumbled upon this one which was practically in my backyard! Hidden gem. I didn't know it was here. I was nervous about letting students work on my hair but my fears subsided when I saw how serious and professional the students were and how closely supervised they were by their instructor, Matt, who was very knowledgeable and experienced. He suggested a few minor changes that were spot on. The facility is clean and beautiful, looks like a high end salon. I had my stylist, Gia copy what my regular stylist had been doing but I feel confident enough to try a different cut next time! Will definitely return. Can't beat the $33 dollars I was charged for a quality cut and color AND got more attention and suggestions about my hair than I do from my regular salon. Looking forward to trying their other services. Just remember to allow a little extra time because the stylists are students in a teaching environment. They are a small school and the stylists are busy at peak times, so best to schedule an appointment or call ahead if you are a walk in to see if they can take you. Tip: The color turns out just a tad darker than samples, which I was told, but still gorgeous. To the school: Please post price list on your website.

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