BYU–Idaho Parking Services

Reviews

• AO

  Ammon Oldham

  Oct 16, 2025
  1.0
  Was one lane over from south parking. 20 dollar fine absolute garbage. And South Parking is by far the worst lot.
• ES

  Elle Smith

  Sep 18, 2025
  1.0
  Got a ticket while I was at church on a Sunday because I was on the line- even though you couldn’t see any lines because it was snowing. The whole department seems run like a revenue machine that punishes students, staff, and visitors. Overpriced passes, inconsistent enforcement, zero accountability. Also overselling passes so no one can use the $60 passes that they paid for.
• SO

  Sean Owens

  Sep 25, 2024
  1.0
  Gave my fiancé a ticket for parking her car in visitor….. she’s not a student and they assumed she was for having a 3 year old parking pass sticker on her car from an off campus apartment outside of Rexburg.
• CR

  Chance Russell

  Oct 25, 2023
  1.0
  Several years ago I got a parking ticket for having an expired permit. I was working, and attending BYUI at the time; both locations required me to have parking permits. One day, on my way to school, from work, I reached into the center console of my car and grabbed a Byui parking permit from the previous semester. I had a current permit, but I hadn’t disposed of the expired permit, and grabbed the wrong one by mistake. I got a $5 ticket for this. When I went in to pay my fees, the parking services clerk recommended I submit a dispute online to have it removed. He told me that BYUI allowed 3 tickets per year to be removed, and if I submitted my application online, it would be cleared and I wouldn’t have to pay $5 for the infraction. Several days later, I got a notification that my request had been denied, so I went to ask parking services about it. Zac Bricks was the attendant, and very unprofessional. At one point, he stood up from his desk and became confrontational with me. When asked to see his manager, he refused, until another parking services attendant brought him to the front. Upon entering the room Thayne Odell immediately asked ‘What’s your problem?’ And after I gave a brief explanation, he asked ‘Why should I care?’ I asked to speak to his manager and was told to come back several hours later. When I did, Bill Plank, the department manager, who was very professional, offered to review the footage and call me back with his findings, after I filed a formal complaint. He called back several hours later and said that he reviewed the footage, and saw Zac become confrontational with me, but due to the lack of sound recordings, he couldn’t make any determinations and wouldn’t be pursuing the matter any farther.

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