At KinderCare, your child will thrive in a safe, fun environment where we encourage exploration and creativity. We offer flexible scheduling, affordable pricing, and financial assistance to eligible families. Contact us today to schedule a tour!
Bri was so friendly and welcoming, she answered all my questions and made the process so smooth! I was very anxious for my kids first day but they were so reassuring. This first week has been great, such an amazing facility and team!❤️❤️
DF
Darius Fisher
Oct 28, 2025
1.0
/5 Stars: A Catastrophic Failure of Care and Trust
It is genuinely difficult to put into words how abysmal my experience was. Entrusting your child to this center is a decision you will deeply regret. The issues here start and end with the people in charge—or rather, the chilling lack of competent oversight.
The staff operates on a level of neglect and apathy that is terrifying when you realize they are in charge of vulnerable children. Every interaction felt like an inconvenience to them. Simple requests for updates were met with eye-rolls, indifference, or vague, empty reports. My child was often observed to be distressed, unkempt (dirty clothes, dried food residue), or clearly lacking engaging attention. The constant, massive staff turnover meant new, inexperienced faces every week, leading to a complete breakdown in routine and safety. It feels less like a nurturing environment and more like a poorly supervised warehouse.
And management? They are shockingly incompetent and completely unaccountable. When I finally raised critical concerns about child-to-staff ratios and documented safety lapses, the director was dismissive, providing defensive, shameful excuses and treating me like an unreasonable nuisance. They have clearly fostered a toxic environment where poor service and inadequate care are the default standard. This was a completely miserable, stressful, and infuriating experience. Do not put your child's well-being at risk—look elsewhere.
KZ
Karrie Zeman
Aug 26, 2021
5.0
After a few months with a child in a three y/o classroom, we feel great about the decision to join this Kindercare. The teachers are professional and I get the impression the teachers get just the right amount of support through corporate with curriculum, etc... to shine & have enough energy to devote to the kids. We feel so lucky to have Ms. Cassandra as our child's primary teacher. I get real feedback about my child more than once or twice a year; keeping direct communication lines open is something important but missing at other centers. The quality of the curriculum, teachers & nutrition makes this higher price point worth it in our eyes.
DN
Derek Nelson
Mar 10, 2020
5.0
Our family has been going to Kindercare in Johnston for almost a year now. We have 3 kids that have now been in each classroom environment. Ashley, Sunny and the rest of the staff are professional, courteous and kind. Most importantly, they have helped our children feel special allowing them to individually learn and grow in a safe environment. Ashley takes great pride in her facility and staff. They are continuously coming up with creative and fun ways to teach and get our kids excited to learn. I highly recommend!
Frequently Asked Questions About Johnston KinderCare
What are the operating hours of Johnston KinderCare?
Johnston KinderCare is open Monday through Friday from 6:30 AM to 6:00 PM and closed on weekends.
Where is Johnston KinderCare located?
Johnston KinderCare is located at 8601 Thomas Ave, Johnston, IA 50131, USA.
What types of childcare programs does Johnston KinderCare offer?
They offer Before and After School Care, Discovery Pre-School, Infant Programs, Pre-Kindergarten, Pre-School, Summer Programs, and Toddler Programs.
Does Johnston KinderCare provide any enrichment programs for children?
Yes, they offer enrichment programs including Cooking, Music, and Phonics.
What payment options are accepted at Johnston KinderCare?
They accept American Express, Check, Discover, Mastercard, and Visa.
How can I schedule a tour or appointment at Johnston KinderCare?
You can schedule a tour or appointment online through their official tour scheduler link on their website.
What languages are spoken at Johnston KinderCare?
The primary language spoken at Johnston KinderCare is English.
Are there any dining options near Johnston KinderCare for parents and visitors?
Yes, nearby dining options include Jethro's BBQ and Pork Chop Grill, Jimmy John's sandwich shop, and Subway, all great for grabbing a meal before or after your visit.
What nearby fitness or activity centers can families visit around Johnston KinderCare?
Families can visit nearby Iowa Circus Arts for active life activities, Dance Vision for dance classes, and Studio 3 for gym and pilates sessions to keep active around their visit time.
Are there any nearby medical facilities close to Johnston KinderCare?
Yes, nearby medical facilities include Johnston Family Physicians, UnityPoint Clinic Family Medicine - Johnston, and various doctors like Kathleen Patterson and Mark Jones for convenient healthcare access.
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