Johnston KinderCare

Reviews

• AM

  Angeer Maker

  Oct 29, 2025
  5.0
  Bri was so friendly and welcoming, she answered all my questions and made the process so smooth! I was very anxious for my kids first day but they were so reassuring. This first week has been great, such an amazing facility and team!❤️❤️
• DF

  Darius Fisher

  Oct 28, 2025
  1.0
  /5 Stars: A Catastrophic Failure of Care and Trust It is genuinely difficult to put into words how abysmal my experience was. Entrusting your child to this center is a decision you will deeply regret. The issues here start and end with the people in charge—or rather, the chilling lack of competent oversight. The staff operates on a level of neglect and apathy that is terrifying when you realize they are in charge of vulnerable children. Every interaction felt like an inconvenience to them. Simple requests for updates were met with eye-rolls, indifference, or vague, empty reports. My child was often observed to be distressed, unkempt (dirty clothes, dried food residue), or clearly lacking engaging attention. The constant, massive staff turnover meant new, inexperienced faces every week, leading to a complete breakdown in routine and safety. It feels less like a nurturing environment and more like a poorly supervised warehouse. And management? They are shockingly incompetent and completely unaccountable. When I finally raised critical concerns about child-to-staff ratios and documented safety lapses, the director was dismissive, providing defensive, shameful excuses and treating me like an unreasonable nuisance. They have clearly fostered a toxic environment where poor service and inadequate care are the default standard. This was a completely miserable, stressful, and infuriating experience. Do not put your child's well-being at risk—look elsewhere.
• NS

  Narayan & Sangeetha

  Mar 5, 2020
  5.0
  One of the best day care in town. Good in communication and very easily reachable staff.
• AY

  Amy Yin

  Feb 13, 2020
  5.0
  I couldn't be happier with choosing KinderCare for our child. Everyone is so caring and attentive. We are always greeted by name when we stop in and always told to have a good day when we leave. Everything in the center is clean and organized as well. Even thorough Covid, the center has been helpful and communicative. They’ve upped the cleaning/sanitizing procedures and we’ve never felt unsafe sending our child.
• MJ

  Michael Jackson

  Feb 10, 2019
  5.0
  My daughter has attended since they've opened and I couldn't be more pleased with how she is developing as a result. I appreciate the diversity in her curriculum, classmates and activities as she is being prepared for public school and would recommend this center for anyone seeking more of a comprehensive education for their child. Ashley and her team are a caring, professional, genuine group of educators and I am very happy to have a girl that gets up dancing in excitement to go to school and leaves each week saying how much she'll miss her friends! I see that she's receiving a good balance of all that she'll need and wanted to express my appreciation in this review.

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