Frequently Asked Questions About Call Center & Helpdesk
What services does the Call Center & Helpdesk at BYU Hawaii provide?
The Call Center & Helpdesk offers computer support specifically for BYUH students and serves as the central location for Desktop Support Technicians.
Where is the Call Center & Helpdesk located?
It is located at 55-220 Kulanui St, 150 LSB, Laie, HI 96762, United States.
What are the operating hours of the Call Center & Helpdesk?
The center is open Monday, Wednesday, Thursday, and Friday from 8:00 AM to 5:00 PM, and Tuesday from 8:00 AM to 11:00 AM and 12:00 PM to 5:00 PM. It is closed on Saturdays and Sundays.
How can I contact the Call Center & Helpdesk?
You can call them at +1 808-675-3921 for support or inquiries.
Is the Call Center & Helpdesk affiliated with a university?
Yes, it is an academic department at BYU–Hawaii providing support to university students.
Can you recommend nearby university facilities that students might visit after the Call Center & Helpdesk?
Students might visit the BYU Hawaii Admissions Office for enrollment-related matters or Career Services for career counseling and tutoring.
Are there any places nearby for students to enjoy entertainment or cultural experiences?
Yes, the Tahitian Village at the Polynesian Cultural Centre offers theatre and cultural shows, and the HUB provides bowling and arts entertainment.
Where can students find dining options close to the Call Center & Helpdesk?
Students can visit Alii Corner, which offers a variety of cuisines including Chinese and Indian fast food.
What is the website to learn more about the Call Center & Helpdesk services?
You can find more information on their website at https://oit.byuh.edu/oit/ito/call-center.
Does the Call Center & Helpdesk have any featured messages or mottos?
Yes, their featured message is: "Enter to learn, go forth to serve. BYU–Hawaii."