Woodstock KinderCare

Reviews

• NH

  Noah Henley

  Jan 16, 2026
  2.0
  My son was in the 2–3-year-old class. When he first turned two, our experience was positive—he was learning, progressing, and the classroom environment felt supportive. That changed significantly around 2 years and 8 months, when he began successfully potty training. I communicated clearly and repeatedly with the teachers about his progress, including a parent-teacher meeting. At the time, they seemed to understand his needs and expectations. Since my son no longer had accidents at home, we transitioned him fully out of diapers and informed the classroom. Despite this, every time I sent him in underwear, he came home in a diaper—diapers we no longer provided. It became clear that diapers were being taken from other children’s supplies, which raised serious concerns about transparency and organization. This also explained why diaper boxes I previously supplied ran out unusually fast. Communication overall was extremely lacking. Potty training was heavily emphasized during enrollment, yet when accidents occurred, there was little follow-through or consistency. I was later told by a teacher that taking my son to the bathroom every 30 minutes to an hour was “too much” for them to manage. Beyond potty training, there were ongoing supervision and accountability issues. My son frequently came home missing socks, jackets, or water bottles. On multiple occasions, staff claimed he had no spare clothes when they were clearly labeled in his bin. I also witnessed teachers on their phones during pickup, including one instance where my son was biting a chain-link fence directly in front of a teacher who was distracted on her phone. There were also serious communication problems between households. Incorrect information was shared with my son’s mother, causing unnecessary conflict that could have been avoided with basic professionalism and accuracy. When I contacted the center about waitlists or concerns, I rarely received clear answers or callbacks, despite being told someone would follow up. I raised these issues multiple times with staff, and nothing meaningfully changed. Ultimately, my son regressed in his routine and development due to lack of consistency and support. Staffing shortages were cited as the reason, but that does not excuse safety issues, poor communication, or failure to meet advertised developmental standards. After months of unresolved concerns, I made the decision to pull my son from the program. While our experience started positively, it did not hold up once real developmental progress and individualized attention were required.
• MS

  Morgan Sims

  Oct 23, 2025
  1.0
  got stuck behind one of their buses on holly springs parkway. learn how to drive.
• AA

  Alicia

  Oct 5, 2021
  5.0
  I love this place! Everyone is so friendly and my kids love it here!

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