Coal Mine KinderCare

Reviews

• FS

  Forest Smith

  Aug 20, 2025
  5.0
  My son loves this daycare. The staff are very caring and I'm pleased with them.
• SH

  Sunny Hayes

  May 12, 2025
  5.0
  If I could give 100 starts, I would. The Coal Mine KinderCare family is so incredibly special. It's easy to find just any place to drop your kiddo off for daycare. It's another thing to find a second home for your little one filled with teachers who actually want to care for and support them. Their communication, passion, and experience shows. Susan and Sammie are doing an amazing job leading the center. Our sons teachers, Janelle, Autumn, Cole, Josh, Kelsey, Sam, Ashley, Danyel, and all of the others deserve a million thanks for the amazing work that they do. Couldn't be happier with our experience. So much love for Coal Mine KC! ❤️
• RH

  Ria Hunt

  Jul 28, 2024
  1.0
  The director Brooke is horrible. We were signed up for this daycare after talking to Susan (who is wonderful) while we were pregnant. After our baby arrived we returned to get some details clarified. I called and set up a time with Brooke. We showed up a few days later and she could not even hide her distaste for us simply based on our appearance. Suddenly, she had three preemies that were not ready to move to the next classroom. But there was no mention of this on the phone a couple days prior. She said maybe the sister location had space for us and left the room to call and check. However, when we followed up with them they had no idea what we were talking about. Brooke treated us drastically different than every other family that passed through for pick up. Needless to say, I did not want her discriminating self anywhere near our baby. We are out the deposit and had to scramble to find care.
• EL

  Emma Leary

  Mar 22, 2024
  1.0
  I was walking by the center and heard a teacher yelling at one of the kids “god just stop, I wish you would stop.” As an early childhood educator it was really disappointing to hear that interaction.
• MH

  Marcella Horne

  Oct 12, 2023
  1.0
  My grandson went to this day care. I picked him up several times. This is not a good daycare in my opinion.. Things I saw there should not happen at daycares. They yell loud at the kids often, they do not change the security code, to get in and in my opinion, the supervision is not as good as it should be. They once told me they didn't know what really happened cause they didn't see it so they had to just go by what information they could get. I am just a grama but they would discuss behavior, pay anything with me but I was only suppose to be allowed pickup. They care about the money but not so much anything else. Then my grandson moved on and they discussed when he was leaving and how the pay would work. They were fine and said no balance due as they did get full pay for the month he was injured there and could NOT GO They tried to bill the month to CCAP and now because they can't get a month pay for two days they billing my daughter 2 and 1/2 months after the fact. I do not think my daughter would have nicely settled things if she knew they would just back out later and find a new way to get money. .I also know when I would forget to do signatures sometimes they would say "we can get it for you" What else did they do that way. They start of nice but make sure you do random pop ins regular.

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