West Granite Bay KinderCare

Reviews

• GS

  Golnoosh Sheikhi

  Oct 3, 2025
  5.0
  I can't express my gratitude in just five stars! As a first-time mom, the thought of leaving my child with someone else felt overwhelming—who could I trust? After trying several daycare facilities without success—my son wouldn't even stay for five minutes—I felt discouraged. Then I discovered West Bay Granite Bay KinderCare through a Google search and decided to take a tour. My goal was simple: it would be the right fit if my son felt comfortable enough to play there without clinging to me. Ms. Esther arranged our visit, and her warmth and hospitality were remarkable. She made my son feel so at ease that, within minutes, he explored the classroom and fully engaged in play. Much to my surprise, I had to coax him to leave! In that moment, I knew I had found a nurturing environment for my child. The staff are exceptional; every teacher exudes care, attention, and love. Communication is always a priority, allowing us to work together to keep my little one happy and secure. West Bay Granite Bay Kinder Care welcomed my child with open arms, becoming a vital part of our community. I couldn't be more thrilled and grateful for this fantastic experience! Thank you to my wonderful KinderCare family for being my incredible support system! You all truly make a difference in my life! 😊
• TH

  Tara Hooley

  Sep 21, 2025
  5.0
  I cannot speak highly enough about this daycare. This is my second time using this facility and it has even improved from last time as there is a new wonderful Administrator Miss. Ester. All of the staff, including the Administrator are so warm, welcoming and dedicated to each child whilst remaining professional. They all strive to make each child feel special and always greet them by name. I currently have a baby in the infants class and a child in the 4’s class. I live 20minutes away but it’s worth the drive as I have had bad experiences at other centers which were understaffed and felt like they didn’t even know my children. My oldest child is shy and struggled to even communicate with anyone at her previous daycare but now she is thriving and learning so much everyday because of the staff and the excellent way this facility is managed. I get consistent, thorough updates all throughout the day and I know I can call at anytime to check on my kids. My baby loves all the songs and music time that Miss. Ester provides for them daily.
• RM

  Rayne Maus

  Jun 23, 2025
  5.0
  I never thought I'd feel so comfortable about leaving my child with anyone, at any sort of preschool this young. My son is 3, and he LOVES it there. All of the teachers are very understanding, and reassuring. They're so helpful with all of my needs, and they never fail to welcome us with smiles everyday! They never make me feel bad about calling in to check on my boy, or asking too many questions. That makes me feel comfortable about leaving my son there. Everyone does a great job at keeping us parents updated throughout the days as well. Another thing that was a huge deal for me was the food my son was going to be being fed and I was so relieved when I saw how healthy all of the food and snacks are. It's all great nutritional stuff! I'm very appreciative of everything kindercare has to offer me and my son. We both love the staff and are so happy to be here!!
• CD

  Cole Daasnes

  Jun 6, 2016
  2.0
  Had a bad experience with out 15 month daughter. We signed her up for 3 half-days per week at a specified rate. She attended one Friday at the agreed upon rate, the next Monday, after only 2 days in their care she got sick, I called to see what the sick policy was and explained that she had a rash and temperature. I was informed by staff that a bout of Hand Foot and Mouth disease (along with an apparent rash of other children) had broken out in their facility. Okay, no big deal, its common illness and not harmful just uncomfortable. similar to chicken pox. On Management's suggestion and request we kept her from attending until the rash subsided. Being ASSURED that the rate would stay the same for any sick days. Two weeks later we are being asked to pay for a single Half-Day rate ($185) because she only attended one day that week (Monday) and even though they had confirmed this would not affect pricing they couldn't get it by the district manager. That is one slick business model. We infect your kids, you pay for it! Ill be hiring an hourly baby sitter.
• SM

  Shaian Moradi

  Mar 28, 2014
  5.0
  Amazing school, with amazing staff. The director is one of the most kindest, caring, and understanding people I have ever met at any preschool. She actual listens and makes changes to accomodate it for your child if in fact it will benefit your childs needs. She is extremely honest and flexible. Very approachable. We miss you Ms. Melissa! Serena is her assistant and I can't say enough about her. She is always informing you and calling. There is not more then a week that goes by when you have not heard from her whether little or small. This school is I have to say #1 in their communication to staff and parents. If new people are coming or someone is ill with something contagious they pin up flyers immediately, and also make sure they verbally inform you at some point that very same day. The Phonics teacher Ms. Echo is the best and you will see major positive changes as your child continues in that program. Most all of the thier teachers stay there and have stayed there almost a decade if not longer because of what a great foundation and staff it presents. My child started there in their infant room, which is one of the hardest times for any parent, but the care takers and teachers are so caring and really give each child the attention they need individually. I have to say in this area after seeing so many schools that are similiar with long days and lunch/snack provided-this is the best school from a comparative view. The security sort needs a little revamping cause there is not a staff member in front when it is opened. But not sure if that has changed in the last year. I believe the staff tries to be in the front when people are coming in but many times there is no one who works there to greet you or check when i was going into the school. The play area for the 2's really needs some updating, but the kids at that age like playing in the dirt. They have a large play area for the 3's and older kids. They are not stingy with food and allow the kids to drink and eat as much as they want which I find in many schools this is not the case. They really get to know your child and care for them as if the child is their own. I would highly recommend spending at least a week observing to make the best decision for your child as to where to place them because recommendations via internet and from others can vary and its really hard to asses unless you go and see for yourself and get a feeling of how your child will adapt in any school environment. Hope your child has an excellent experience where ever they end of going but this school does not get enough credit for the amazing job they all do.

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