Mission Grove KinderCare

Reviews

• DC

  Davina cunningham

  Nov 12, 2025
  1.0
  I’m extremely disappointed with the KinderCare Mission Grove Center. As an African American parent, I feel my child has been unfairly treated — and I’m not the only one. Another Black mother is going through the same thing. The staff constantly calls within an hour of drop-off asking for my 4-year-old to be picked up, as if parents don’t have jobs or responsibilities. When I can’t immediately come, they get an attitude. Are child development classes not a requirement for staff? I also paid for soccer classes that my child wasn’t even allowed to participate in because they insisted he be picked up “immediately.” They constantly complain about my child’s behavior, yet when other children hit him, there are no consequences for them. My son even apologized to Ms. Denise, and she refused to accept it — how is that setting a good example for a preschooler? After paying for a full week of care, I was told my child could no longer return. Will there be a refund for the unused days and soccer fees? The lack of professionalism, empathy, and fairness is unacceptable. I truly hope KinderCare looks into the biased treatment happening at this location.
• JJ

  Justin

  Sep 27, 2025
  5.0
  Mission Grove KinderCare is a fantastic childcare option, offering a nurturing environment where children can thrive. The facility is well-equipped with engaging learning spaces and a safe playground, ensuring a balanced experience for young minds. The staff are dedicated and clearly passionate about providing quality care and education. Parents can feel confident in the care their children receive, making it an excellent choice for families seeking a reliable and supportive childcare solution.
• CS

  Celestina Serna

  Mar 7, 2024
  5.0
  Our son Auggie loved coming here. The staff was always so friendly and attentive to any questions we had. There were so many educational activities provided and he was always loved and cared for. He misses seeing all his teachers and friends. Thank you Mission Grove Kindercare hoping to see you guys again soon.
• SW

  Syrano Ware

  May 20, 2019
  1.0
  Ms. Patty is by far one of the worst day care Directors to encounter. There is never anyone in the front monitoring who comes in the building. She has no engagement with any of the parents as they walk in. My son has gone there for 3 years now, and none of the teachers know about any of the activities going on. It’s very frustrating having to find out about any events going on in the same week especially as a full time working mom. I can not wait until I don’t have to take him to this KinderCare any longer.
• TH

  Thomas H.

  Jul 9, 2018
  1.0
  Me and my wife were happy with this place until recently. A little history... My son went to this KinderCare location and has moved on to a private school. My daughter has been going to this KinderCare for quite sometime and overall we have had a positive experience. 2 weeks ago my wife received a call from the Kindercare stating my daughter had lice and we needed to pick her up and get her treated for the lice before she could return back. So my wife was in a panic of course as we had no idea she had the lice as she had shown no symptoms "itching" and so on. My wife calls around for places that specialize in treating lice and none of them were available on such short notice but one we found in Temecula. My wife heads down to Temecula and the place that treats head lice and has been doing so for years says it is not lice and it is just cradle cap. My wife then contacts Kindercare and states that she does not have head lice and we would like to be reimbursed for our troubles and that we are not happy about the situation. The next day we take our daughter to school and when my wife picks up our daughter the teacher (Ms Viti) starts getting on my wife that the place we took her is wrong and that she knows what lice looks like and so on. At that moment we decided to look elsewhere as it was not professional for someone to act that way especially when they are not properly trained "obviously" in determining what head lice looks like. Come to find out the teacher just used her bare hands / finger nails to determine it was lice. Another note to current customers of this Kindercare location. They do not notify parents about any lice break outs via email / verbal / or a letter to each parent. You have to look either on the wall near the classroom. As a parent I would think they would inform parents that there was a child with lice found at the facility (Then again who knows if that was the case) but even then I would like to know and not have to hunt around for a small letter stating that lice was found. I would recommend to Patty who manages this location to properly have her staff trained on head lice and any other issues they could come across so there aren't any false alarms such as we encountered. Notify parents by email / letter of any issues at school instead of posting it on a wall or door that busy parents tend not to notice. Very unprofessional. To Patty's benefit she did refund us but when her staff gets angry with my wife and still pushes she was right, that was the last straw. As of this day my daughter does not have lice and they were flat out wrong. Having said that I would advise anyone looking into taking their kid to this location to explore other business's. We found another business that just opened that is top notch and happened to be cheaper. Go figure.

Frequently Asked Questions About Mission Grove KinderCare