Milpitas Hillview KinderCare

Reviews

• AA

  Ashwini

  Aug 2, 2024
  5.0
  My daughter started coming to this place since 6 months old and now she is 3 and half year old. Today is her last day and I feel like I should be writing this review on this day itself. I don't have any words to say about teachers and entire staff. They all so loving caring and wonderful. I am feeling sad to leave this place as Mom because trust I earned about this place..how safe and enjoyable it is for my kid. I still remembered those pandemic days and you are far from family ..managing baby alone..and then this place/teachers I met felt like part of family . They really supported me as Mom during up's and down ..they took care of my baby as their baby from formula..milk to the food..my daughter was and is underweight and every teacher went extra miles to help us to track her food eating quantity and habits, suggestions what to give to increase her appetite. Everything is unforgettable and I will keep this in my memories forever. We are grateful for your tireless efforts in making our child feel at home. Your daily care and dedication mean the world to us. We really appreciate your efforts in making our child’s daycare experience enjoyable. Thanks for your dedication in nurturing the kids with love and care , the warm hugs, lessons, and smiles.. thank you for everything.
• AH

  Ashley Harmon

  Dec 17, 2020
  5.0
  My daughter has been here a few months and we love it. The staff and teachers are wonderful, keep us updated on everything and are dedicated to her growth and education!
• WY

  Will Yuan

  Jun 11, 2018
  1.0
  Terrible, terrible, terrible experience. I can't believe an education institution is led by a completely liar, and how can it hold its moral standard. We were evaluating this place for our 2 children, and met the director Ms.J there in mid May. Our first visit was actually pretty impressive, then we requested a half day trial for both our kids. Ms.J asked us to wait till early June and will call us back, which was fine. After a number of phone calls, she sounds clearly a little impatient in the call and asked us to go to her office to discuss before 9am on 6/8. We showed up at 8:50am and didn't see her in her office, she finally came in around 10:30am, and with a number of other things to take care, which was also fine. We finally met her, and she confirmed with us that we can come for the half-day trial for both of our kids on the following Monday at 8:15am to start the trial and meet her to finish the paper work. We arrived on time the following Monday with both girls, and as she suggested on Friday we sent the girls into their classes first and then tried to find Ms.J. Not surprisingly she was not there. We had to ask around and finally found her assistant. The assistant was extremely impatient and very rude. She first told us we can't have both trials, and they can only accommodate the younger one in the morning for half day, and one minute later just in front of us, she said we should only send the younger one after 1pm in the afternoon, and two minutes later, she said again we should come back on the next day, all kindly of BS. And she refused to let us talk to Ms.J on her cell phone, saying Ms.J is in an important meeting and will arrive around 10am, and 1 minute later she said Ms.J will not arrive at 10am, may be 1pm, I started seeing the "Trump Style" in preschool. And a minute later she wanted us to leave right way. We decided to stay to wait for Ms.J. While we were waiting, we watched our younger one in her class for 1 hour. She was left along and crying all the time. The teacher put the backpack on her, pushed her aside and didn't take care of her are all. When she tried to lead the kids to the outside play ground, she dragged my 2-year old daughter's shirt all the way to outside. My daughter tried to speak to her in the playground, and asked to go pee repeatedly, she completely ignored the request and we had to take her to the bathroom by ourselves. The teacher actually didn't know our dispute at all, and looks like this was her common practice. Finally, Ms.J showed up around 10pm, she said she was at doctors and had to come to handle this with us. (She looked absolutely fine.) She didn't acknowledge her promise three days ago, kept saying the trial was a courtesy. And then she said there was a boy with broken leg coming back today without notice, so she didn't have a space for the trial for our older one. All kind of BS. Another "Trump Style" time. We decided not to waste more time on a completely untrustworthy person, and a place led by such a untrustworthy person. We took our kids and ran.
• DH

  David Hoffman

  Aug 8, 2017
  5.0
  Found this place to be reliable and convenient for infant care. Very parent friendly policies.

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