Power Ranch KinderCare

Reviews

• AA

  Aaliyah

  May 10, 2024
  1.0
  My ten month old son was ABUSED. He HAS SEVERAL BRUISES, SCRATCHES AND DEEP CUTS FROM. Kindercare. I took son to daycare at Kindercare 3269 E German, Gilbert Az, 85297. I left two bottles with the instructions to feed him the bottles at 11 am and 2 pm. I received a call from Randa, assistant director at 4:06pm. She told me that my son was crying and very upset because he was hungry. She asked me why I had not brought him more than one bottle. I told her I brought 2 bottles and explained what time he should have been given them. I heard my son crying and it was very disturbing. It sounded like he was in great distress. The phone then hung up. I called back. The assistant director told me that they found his bottle. I let her know that I would be there at in a few minutes. I arrived at the facility and had to wait longer than usual for Frances Lopez , one of my sons teachers to give him to me. I was not allowed in the classroom so I waited. She then handed him to me without any mention of scratches, cuts, and contusions that were on his arms, shoulders neck and ears. After I realized that he was hurt I called his daycare. The assistant director answered and told me that she did not know anything about this. The assistant then paused and said she was just informed of an incident report. I told her that I sent pictures to the Kindercare app and told her they were very bad. She said she was going home and would address it tomorrow. The next day I went to the daycare and was told that the director Amanda would contact me when she got in. She called around 8:30 and I went back to the daycare and we spoke in her office. After seeing the pictures of my son Amanda said she did not believe that they looked like abuse. She says one of the bruises looked like a mark from sleeping and another from a seatbelt. She said he may have hurt himself or perhaps he was putting himself in harms way and a teacher grabbed him. She then told the police officer who came to investigate that she wasn’t sure if I had dropped him off with all the bruises and cuts. My son has been having nightmares and crying more than usual. He is traumatized. I can’t imagine the amount of pain and suffering he was put through. Please, if you know something say something. You can report anonymously to the police or the child protection authorities.
• BB

  Brianna

  Jan 12, 2023
  5.0
  Both of my kids have gone here and the experience has been nothing but positive! The staff is always nice and welcoming. They update you on your kids throughout the day with their app. The kids get plenty of rest with nap time as well as play time but they also have a good learning curriculum they follow. Also the food they feed them is well rounded!
• AC

  Aubrey Casper

  Dec 10, 2020
  1.0
  Our son attended here over the summer and they charged us for an entire month that he didn't even attend. We've been trying to get our money back for months with multiple promises of a check coming in the mail from management. Now the issue has been "sent to corporate". We've played nice for months and I'm over it. If you like substandard daycare equivalent to that provided by your 14 year old neighbor and management who steals your money, give them a call!
• TF

  Tiffanie Fulton

  Nov 18, 2020
  5.0
  My daughter is 3 months she is a preemie has to be fed a certain way every 3 hours. I started back to work and this daycare is like a home away from home while I'm working. She is happy and this momma is happy. Its hard trusting someone else with your child. These ladies are amazing and this is where you should go if you want piece of mind.
• CU

  Cathy Unruh

  May 13, 2019
  5.0
  My daughter has been at this location on Germann & Higley since she was 6 weeks old, she will be turning 2 next month. Not only is the staff amazing in the way they care for all the kids as if their own, but its nice to see the same group of kids over the past few years move through the program with her. Since the new management team joined last year (shout-out to Danielle and Kelcey!!), the place has become so much more than an educational daycare, but also a second home to many. With very rare turnover of staff, the building shines with artwork/crafts, which is so fun to see since I'm away from her all day. As a working mom with long hours, I can appreciate being able to leave my daughter in their care and know in my heart she is safe, learning tons and having a blast. Thanks to all on the Kindercare Team! ❤

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