So I got some baseboard 6 inch vinyl 100ft rolls that run right around 200$ a roll we ended up having a roll too many so we went to return it the computers were down they couldn't do it. They said they'd call when they were up and running. Never got a call, went down to return it the second time and he sat and opened the factory taped box and told us we took some off. Guys an idiot he just opened the factory tape lol. Anyway he said we'll you have to pay to ship it back and theres a 35 percent restocking fee I get the restocking fee but the shipping fee not so much he came back with a paper with 70$ on it and said here's your return..... they're math is wrong told him about it and gave me an extra 20 so 90$ for something I paid 200 for. The place is a scam and customer service is a joke that will be the last time I shop there make sure you have the exact amount you need or your gonna be out alot of money because returning items clearly isnt an option. Id put negative stars if I could.
AS
Adam Sadler
Nov 14, 2025
5.0
Awesome company to work with!! Mike and his guys did a great job on my floor! Thank you so much for the new floors!!!!
VN
Veronica Novak
Nov 1, 2025
5.0
We have used David for flooring for our home and business for years! Always find what we are looking for at a great price. Everyone there is friendly and awesome to deal with. Love this place!
JM
James McGee
Oct 16, 2025
5.0
Our first time dealing with the Flooring Center and every aspect of it was a 5! From Michelle who showed us carpeting to Dave who came and took the measurements, friendly, professional and we feel we got a great deal! Our installers Jake and Adam were very friendly and cordial. The install went super and our new carpet looks and feels fantastic. We definitely will be back because we have some other flooring needs we want to do. Can’t go wrong! Great Team! Thank You!
KS
Kleine Klasse Schule
Aug 18, 2025
5.0
They were professional with quick installation and fair pricing :)
Frequently Asked Questions About The Flooring Center
What types of flooring services does The Flooring Center offer?
The Flooring Center offers services including carpet, wood flooring, tile (indoor and outdoor), luxury vinyl, rugs, sheet vinyl, and operates as a carpet and flooring store.
Where is The Flooring Center located?
The Flooring Center is located at 2512 Jacob Street, Wheeling, WV 26003, United States.
What are the business hours of The Flooring Center?
The Flooring Center is open Monday through Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 2:00 PM. It is closed on Sundays.
Which payment methods are accepted at The Flooring Center?
The Flooring Center accepts American Express, Discover, MasterCard, and Visa for payment.
In which cities does The Flooring Center provide service?
The Flooring Center serves the areas of Wheeling, WV; Saint Clairsville, OH; Pittsburgh, PA; Washington, PA; and Moundsville, WV.
How can customers contact The Flooring Center?
Customers can contact The Flooring Center by calling +1 304-232-2277 or visiting their website at https://www.theflooringcenterwv.com/.
What languages are spoken at The Flooring Center?
The Flooring Center conducts business in English.
What nearby stores can customers visit when they come to The Flooring Center?
Customers can visit nearby stores like Carpet Showcase for additional carpet options, Shirts N More for clothing and screen printing, and Family Dollar for discount shopping before or after their visit.
Are there nearby service providers close to The Flooring Center?
Yes, nearby service providers include Tweedlies Contracting for plumbing and HVAC services, West Virginia State Police, and Ohio Valley Animal Care Center for veterinary services.
What dining or entertainment options are near The Flooring Center?
Nearby dining and entertainment options include Unity Center's Cod Shack for a meal, Carin's Pub for a pub atmosphere, and the American Legion for community events and activities.