Many customers praised the professionalism and courteousness of the technicians, highlighting their respectful interactions and thorough explanations of services.
Timeliness
Customers frequently noted that the company was prompt in their service delivery, often arriving on time and completing jobs as scheduled.
Quality of Work
The quality of work performed by the technicians received high marks, with numerous reviews mentioning effective problem-solving and thorough job completion.
Customer Service
Overall customer service was commended, with many reviews mentioning responsive communication and follow-up from the office staff.
Pricing Concerns
Some customers expressed concerns about pricing, particularly regarding the cost of estimates and service fees, indicating a desire for more transparency.
DP
Debborah J Pagano
1 day ago
5.0
This is my second experience with the company. Sean was my technician both times. He is very knowledgeable about plumbing. He was on time and fixed the matter within a few hours. I will continue to use montani mechanical in the future. It’s a great company prices are right and the work is correct.
EM
Elizabeth Montgomery
4 days ago
5.0
This company has great customer service. They were right on time for appointment and fixed our problem. They also educated us on ways to prevent the problem in the future.
RS
Raymond Smith
Dec 30, 2025
5.0
Arrived on time, were careful not to track dirt into the house.Quickly assessed problem with my light fixtures and repaired them completely. Would highly recommend
JR
Joe Rubin
Dec 23, 2025
1.0
Montani came by to look at a leak under my Mom’s house and outside spigot issue last Friday. I live out of state but she called me telling me how awful an experience it was dealing with Shawn who had come out. First they were supposed to come at noon but showed up between 9-10 while she was in the shower so she had to call to get them to come back. Then when they were there Shawn heard a leak under the house but said he wouldn’t go further in the crawl space. There was a lot of water under there so I can understand this part of it but how he interacted with my Mom was the issue. She told me he was yelling at her and she felt it was aggressive, threatening, and definitely not professional. She was talking with him while she was holding the screen door open and at one point she said he grabbed the door. My Mom’s a 73 year old woman dealing with health problems and it’s awful that she had to deal with this guy giving her this terrible attitude. She got sick she was so stressed by this encounter. Shame on Montani for giving this kind of service and having someone this unprofessional work for them.
LB
live big
Dec 15, 2025
5.0
Excellent service. "Cowboy" was my plumber. Can't remember his name, but that's his nick name....lol. Had called Al Marino for a 40 gallon hot water heater install, price for labor was ridiculously expensive. Saw MMG online and had them do an estimate. Labor along with upgrades to get me up to code was way more reasonable. Plumbers were very nice and helpful. Will be using MMG in the future. A+++
Frequently Asked Questions About Montani Mechanical Group
What services does Montani Mechanical Group provide?
Montani Mechanical Group offers HVAC, plumbing, and electrical services including A/C installation and repair, heating, drain cleaning, plumbing installation and maintenance, water treatment, and duct cleaning.
What are the operating hours of Montani Mechanical Group?
Montani Mechanical Group operates 24 hours a day, 7 days a week, providing emergency services anytime.
Where is Montani Mechanical Group located?
Montani Mechanical Group is located at 132 Harris Dr, Poca, WV 25159, USA.
Does Montani Mechanical Group offer emergency services?
Yes, Montani Mechanical Group provides 24/7 emergency HVAC, plumbing, and electrical services.
Which brands does Montani Mechanical Group work with?
Montani Mechanical Group works with brands such as Bradford White, Generac, and Ruud.
What payment options are accepted at Montani Mechanical Group?
Montani Mechanical Group accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment methods.
Which areas are serviced by Montani Mechanical Group?
Montani Mechanical Group serves Charleston, Kanawha County, Putnam County, and Cabell County in West Virginia.
What nearby stores can I visit for HVAC supplies when working with Montani Mechanical Group?
Near Montani Mechanical Group, you can visit Ferguson HVAC Supply and Lyon Conklin & Co. for HVAC supplies and home improvement needs.
Are there any local credit or financial services near Montani Mechanical Group?
Yes, B6 Credit Fix and WesBanco bank are local financial service providers near Montani Mechanical Group that customers might find helpful.
What local amenities are close to Montani Mechanical Group that customers can use?
Nearby amenities include Sheetz convenience store and Rock Branch Elementary School, useful for quick stops or if visiting the area with family.