Johnson & Johnson Heating, Air Conditioning, and Plumbing, Inc.

4.9
2050 reviews
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Business Details

124 Reliance Rd, Martinsburg, WV
25403, United States
(304) 605-2229
https://jandjcomfort.com/?utm_campaign=gmb&utm_medium=organic&utm_source=google
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About

HVAC Contractor

Location

Johnson & Johnson Heating, Air Conditioning, and Plumbing, Inc.
124 Reliance Rd, Martinsburg, WV
25403, United States

Hours

Reviews

4.9
2,050 reviews
5 stars
1,962
4 stars
46
3 stars
10
2 stars
5
1 star
27

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians consistently demonstrated professionalism, politeness, and thoroughness during service visits.

Efficiency

Customers appreciated the quick and efficient service provided by technicians, often completing jobs ahead of schedule.

Communication

Technicians effectively communicated issues and solutions, ensuring customers understood the work being done.

Customer Satisfaction

Overall, customers expressed high satisfaction with the service received, often highlighting specific technicians for their excellent work.
  • DP
    Deanna Purdy
    Jan 5, 2026
    5.0
    Had my HVAC inspected and viroblasted, my technician (Preston B)was quick and efficient. The price is great as it's included in their Comfort Plan (Viroblast was extra) and it also includes a free yearly plumbing check, they (Joey C) were also very thorough and quick. Thank you both 👍🙂
  • CS
    CJ Stevens
    Dec 31, 2025
    4.0
    Anthony worked on HVAC to find the problem. It turns out that the propane valve was not working. Unfortunately, he had to order a valve but could not be ordered until Monday. That meant two days and I had to go and buy 5 heater units to keep pipes from freezing. On Monday, the item was ordered and I received a phone call. Now I’m waiting for the part to come in and then schedule a date and time for installation.
  • JR
    Joe Rice
    Dec 30, 2025
    5.0
    Anthony was AWESOME! He explained everything extremely well in every step of the repair process and made us feel like we were part of the family. We signed up for the membership and we look forward to having your company make sure everything in our home is working as it should or be repaired by professionals from your company.
  • OM
    Owen Moreland
    Dec 26, 2025
    5.0
    Joey C came out as part of our Comfort Club inspection and did a very thorough job. He checked our water heater, toilets, and sink pipes, and also performed a water test to explain our water quality. He took the time to walk us through everything, answered all of our questions clearly, and made sure we understood what he was seeing. Very professional and easy to work with. Great experience overall.
  • FP
    Fatal Push
    Dec 15, 2025
    3.0
    The HVAC technician arrived promptly. He was polite and communicated effectively. The reason I am giving 3 stars is while we were in the crawl space approximately 4 feet high the tech smacked his head on a CFL light bulb and glass went everywhere. Any other day that would’ve been a minor inconvenience, however that day I just had a Radon mitigation company install an active mitigation that included sealing the ground with a vapor barrier. $2000 So at the point it was dark and I had glass shards on the freshly installed plastic vapor barrier that I was left to clean up. I know accidents happen, but if a little bit more time and care were taken by the technician, I wouldn’t be writing a three star review.
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Frequently Asked Questions About Johnson & Johnson Heating, Air Conditioning, and Plumbing, Inc.

What services does Johnson & Johnson Heating, Air Conditioning, and Plumbing, Inc. offer?

They provide HVAC, heating, air conditioning, and plumbing services.

What are the regular business hours of Johnson & Johnson Heating, Air Conditioning, and Plumbing, Inc.?

They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.