Certified by Johnson & Johnson Heating, Air Conditioning, and Plumbing, Inc. • Mar 01, 2026
Reviews
4.9
2,169 reviews
5 stars
2,077
4 stars
46
3 stars11
2 stars6
1 star29
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians consistently demonstrated professionalism, knowledge, and courtesy during service calls.
Customer Service
Many customers praised the quick response times and thorough communication from the staff.
Quality of Work
Overall, the quality of work performed by technicians was highly rated, with many customers expressing satisfaction with the repairs and installations.
Mixed Experiences
Some customers reported issues with scheduling and follow-up, indicating a need for improvement in customer service responsiveness.
GS
gregory seymour
Feb 21, 2026
5.0
Johnson n Johnson came to my home for an hvac installation and to clean my vents and did a great job. Evan, conner, Joseph, and Mason were the 4 young men and they were very respectful and thorough at their job. Walked me through the whole process and answered all my questions with great detail. Richard Reddick was the salesman who helped me through the process. He was always professional and never hard to get a hold of, even after hours. I have no complaints with anyone on that team
BH
Ben Holdsworth
Feb 20, 2026
5.0
Johnson & Johnson’s install team did a great job today replacing our HVAC system. Brendan, Seth and Isaiah cared for our needs, are very professional and provided answers to questions and systems use. We highly commend and recommend them for future install work. Great customer service by the whole Johnson & Johnson team.
ES
Evelyn Smith
Feb 19, 2026
5.0
Allan was professional, client oriented, knowledgeable and meticulous in his work. Was able to answer all my questions concerning the new whole house humidifier he installed. Had been here the previous day for our routine HVAC maintenance. When I mentioned that we were awaiting a call to schedule the installation, he took the initiative to follow up with the scheduling staff. Very happy with the outcome.
WM
William Mareks
Feb 11, 2026
1.0
Run away from this company. I had them come and service my hvac system. It was immediately very apparent that they are after you to get a new system installed by their company. Close to $2000 of repairs were suggested and I reluctantly agreed to have them done within a week. I was charged a $500.00 deposit which they insisted I didn’t pay until I provided them with a receipt signed by their technician. Several weeks went by and the repairs were never completed. What really upset me is that they lied on several occasions. Do yourself a favor and run from this company
RR
Roke
Feb 6, 2026
5.0
Anthony was called out to our apartment complex to work on our new HVAC units that were installed last year by contractors out of GA. Anthony came and did work on my daughter’s apartment and mine. Seems both of us had similar issues with the thermostat not relaying information to the system. He got both of us back and reprogrammed. He listened to our issues, he watched the videos I took of what the system was doing. Of course the system didn’t want to do exactly as it was doing when it shut down but he gave me thorough explanations and stated if by chance it happens again to call immediately and they can look into it further. So far so good.
I’m sure my daughter didn’t have time to give a review so I was just giving a review for both of us We both were satisfied and recommend Johnson and Johnson As well as Anthony, the service technician
Frequently Asked Questions About Johnson & Johnson Heating, Air Conditioning, and Plumbing, Inc.
What services does Johnson & Johnson Heating, Air Conditioning, and Plumbing, Inc. offer?
They provide HVAC, heating, air conditioning, and plumbing services.
What are the regular business hours of Johnson & Johnson Heating, Air Conditioning, and Plumbing, Inc.?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
Where is Johnson & Johnson Heating, Air Conditioning, and Plumbing, Inc. located?
They are located at 124 Reliance Rd, Martinsburg, WV 25403, USA.
How can I contact Johnson & Johnson Heating, Air Conditioning, and Plumbing, Inc.?
You can reach them by phone at +1 304-605-2229 or email at johnson@jandjcomfort.com.
Does Johnson & Johnson Heating, Air Conditioning, and Plumbing, Inc. have a website?
Yes, their website is https://jandjcomfort.com/?utm_campaign=gmb&utm_medium=organic&utm_source=google.
Since when has Johnson & Johnson Heating, Air Conditioning, and Plumbing, Inc. been in business?
They have been established since 1995.
Are there any cleaning services nearby Johnson & Johnson Heating, Air Conditioning, and Plumbing, Inc.?
Yes, Joe's Carpet & Upholstery Cleaning provides carpet cleaning and car wash services nearby.
What automotive services can I find near Johnson & Johnson Heating, Air Conditioning, and Plumbing, Inc.?
Nearby automotive services include Martinsburg Service Center for repairs and oil changes, and Joe's Auto Detailing for auto detailing and repairs.
Are there any beauty salons near Johnson & Johnson Heating, Air Conditioning, and Plumbing, Inc.?
Yes, Salon of Style and 9 West Hair Studio are nearby beauty and hair salons.
What nearby places can help me if I am looking to buy or sell real estate near Johnson & Johnson Heating, Air Conditioning, and Plumbing, Inc.?
There are multiple real estate agents nearby including Ken Worthington Realtor, Amy Cooper of GAIN Realty, and Rich Conner with CENTURY 21 Sterling.
Brand Certified Facts from Johnson & Johnson Heating, Air Conditioning, and Plumbing, Inc.
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Certified March 01, 2026Yext Knowledge Graph
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