Business Details
About
Building Materials SupplierManufacturer
Builders FirstSource is the nation's largest building materials supplier. Our Martinsburg WV Truss proudly serves builders, contractors & remodelers in Martinsburg and surrounding Northern Virginia-DC-Maryland Area with their building supply & construction needs.
This facility offers the following building supplies & services: Trusses, Wall Panels and Components, Business Center, Pro Retail Store, Customer Pick Up | Will Call, Manufacturing Facility, Install Services.
Cold weather doesn’t slow us down. Count on fast, reliable service and winter-ready products that help you build smarter. Visit us today to discover why we are known as builders' first choice!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Free parking lotAvailable
Location
Hours
Reviews
4.1
15 reviews
5 stars
9
4 stars
2
3 stars
2
2 stars0
1 star
2
- AAAlJan 11, 20234.0Busy place great employees
- MMMelAug 26, 20223.0Great folks!
- BSBarney “Babayagatruckn” Schoch Sr.Aug 22, 20215.0As everyone should know they're now Builders First Source....and they're awesome to deal with....
Frequently Asked Questions About Builders FirstSource
How do I find out what products and services are offered at my local store?
Since our inventory varies by location, we recommend contacting the store nearest you. You can find the store closest to you and their contact information on our website.
Where do I apply for a BFS job?
Thank you for your interest in a career at Builders FirstSource. You can apply directly online underneath the Join Our Team tab on our website to the job(s) that align with your background and expertise.
What is READY-FRAME®?
It is our pre-cut framing package that makes framing better, faster, safer, and greener. You give us your plans, and we cut everything you need, just how you need it. Learn more at about READY-FRAME on our website.
What are the benefits of having a BFS account?
A BFS account will allow you to make purchases more easily with your sales rep. You will also be able to take advantage of our customer portal, where you will be able to track your orders and manage your account.
How do I open a new account?
To open a new account, please visit a sales representative or credit account manager at your nearest location. You cannot open an account online at this time.
What is BFS return policy?
Please contact your local store or sales representative for return options for your order. We do not allow returns on custom orders.
Does BFS price match?
Pricing is done by our local store managers or sales representatives. You are welcome to bring a competitor’s quote into a local store to determine what options might be available.
If I need assistance with an existing order or warranty claim, what information will I need and who do I contact?
For existing orders that have not yet been delivered, please contact the store or sales representative where you made the purchase.For warranty information, contact our customer service team. You will be asked to provide your contact information, builder information, product information, and a description of the problem.
How do I make a payment on my account and what are the methods?
You can pay your invoice online at MyBFSBuilder if you’ve registered your account there. You can register your account if you haven’t already done so. You can also make a payment at your local store. Our customer service team is not able to receive payments over the phone at this time.
How do I become a carrier for Builders FirstSource?
Fill out the Contact Us form on our website with your details. Our transportation team will review your information and reach out to you directly if they would like to proceed or to request additional information.
How do I inquire about donation requests?
or local charity work, contact the manager at your local store. For larger scale requests, contact our customer service team.
How do I inquire about marketing or partnerships with BFS?
For local projects, contact the manager at your local store. For larger scale efforts, contact our customer service team.
What does Builders FirstSource do?
We're the nation’s largest supplier of structural building products, value-added components and services to the professional market for new residential construction and repair and remodeling. Our focus is on providing unparalleled service to both large and small customers.
Who bought Builders FirstSource?
Builders FirstSource has grown significantly through strategic mergers and acquisitions. Founded as Builders’ Supply & Lumber Company in 1998, BFS expanded its national footprint by acquiring ProBuild in 2015. In 2021, BFS merged with BMC and acquired WTS Paradigm, strengthening its position as the nation’s largest supplier of building materials and solutions.
How many employees does BFS have?
Builders FirstSource has over 30,000 team members.
How many locations does BFS have?
Builders FirstSource has approximately 600 distribution and manufacturing locations, a presence in 43 states and 92 of the top 100 Metropolitan Statistical Areas.
What products and services does Builders FirstSource offer at the Martinsburg location?
The Martinsburg WV Truss location offers building supplies including trusses, wall panels, components, cabinets, doors, windows, roofing materials, decking, siding, hardware, insulation, lumber, moulding, plywood, stairs, and tools. Services include delivery and pickup, custom millwork, showrooms, window & door specialists, truss & EWP design, and a customer portal.
What are the operating hours for Builders FirstSource in Martinsburg, WV?
The store is open Monday through Friday from 7:00 AM to 4:00 PM and is closed on Saturdays and Sundays. It is also closed on certain holidays such as Thanksgiving, Christmas, and New Year's Day.
How can I create a new account with Builders FirstSource?
To open a new account, visit a sales representative or credit account manager at your nearest Builders FirstSource location. Account setup is not available online at this time.
Does Builders FirstSource offer price matching?
Pricing is determined by local store managers or sales representatives. Customers may bring a competitor's quote to a local store to discuss available options.
How can customers make payments on their accounts?
Payments can be made online through the MyBFSBuilder portal after registering an account or directly at the local store. Payments are not accepted over the phone by customer service.
What pickup and delivery options does Builders FirstSource provide?
Builders FirstSource offers both in-store pickup and delivery services to meet customer needs.
What types of payment methods are accepted at Builders FirstSource Martinsburg?
Accepted payment methods include American Express, Apple Pay, Android Pay, cash, check, contactless payments, Discover, invoice, MasterCard, and Visa.
What building supply stores are located near Builders FirstSource in Martinsburg?
Nearby building supply stores include Bmc, ABC Supply Co. Inc., Earth Art Kitchen & Bath, and Countertop Solutions. Customers might visit these stores for additional materials or services not available on site.
Are there fitness or recreational facilities near Builders FirstSource that customers can visit?
Yes, nearby gyms and fitness facilities include CrossFit Broadwing and Epic All Stars. Customers visiting Builders FirstSource might use these facilities for exercise or fitness classes before or after their appointments.
What automotive services are available near Builders FirstSource in Martinsburg?
Several automotive service providers are nearby, including Drexel Auto Styling (auto detailing), Billman Motorwerkz (automotive repair and oil changes), Elite Window Tint (auto glass service), and BobbleHeadMoto (motorcycle and car dealer). Customers can conveniently handle vehicle needs while visiting Builders FirstSource.