Brand Certified
Builders FirstSource
3.9(29 reviews)
Certified by Builders FirstSource • Feb 22, 2026
Business Details
500 Patrick St, Charleston, WV
25387, United States
Certified by Builders FirstSource • Feb 22, 2026
(304) 343-9576
Certified by Builders FirstSource • Feb 22, 2026
https://www.bldr.com/
Certified by Builders FirstSource • Feb 22, 2026
About
Certified by Builders FirstSource • Feb 22, 2026
Building Materials SupplierHardware StoreLumber StoreConcrete Product SupplierCountertop StoreFence SupplierDoor SupplierWindow SupplierBuilding Materials Holding Co
Builders FirstSource is the nation's largest building materials supplier. Our Charleston WV Lumber Yard proudly serves builders, contractors & remodelers in Charleston and surrounding Southwest PA/WV Area with their building supply & construction needs.
This facility offers the following building supplies & services: Lumber and Building Materials, Business Center, Pro Retail Store, Customer Pick Up | Will Call, Install Services.
Cold weather doesn’t slow us down. Count on fast, reliable service and winter-ready products that help you build smarter. Visit us today to discover why we are known as builders' first choice!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Free parking lotAvailable
Location
Certified by Builders FirstSource • Feb 22, 2026
Hours
Certified by Builders FirstSource • Feb 22, 2026
Reviews
3.9
29 reviews
5 stars
17
4 stars
3
3 stars
2
2 stars
2
1 star
5
- MWMark WithrowFeb 3, 20215.0The service was fabulous the prices were just right the parking lot was too full
- EBElliott BlakeJan 8, 20201.0Never buy pressure treated decking boards here. Bought decking boards here July and by September they were cupped, split and several warped and they were installed on deck after couple weeks of buying them. Salesman came took pictures agreed with me said he would get back with me. Had to call him several times all he would do is lie and have excuses. They don’t cover their products and I will never use them again
- JMjim mallowMar 26, 20191.0SLOW AS HELL !!! 2 HOURS AND 20 MINS TO UNLOAD ! STILL NOT UNLOADED.. ALL DAY WAITING EVENT HERE TO GET UNLOADED !
Frequently Asked Questions About Builders FirstSource
How do I find out what products and services are offered at my local store?
Since our inventory varies by location, we recommend contacting the store nearest you. You can find the store closest to you and their contact information on our website.
Where do I apply for a BFS job?
Thank you for your interest in a career at Builders FirstSource. You can apply directly online underneath the Join Our Team tab on our website to the job(s) that align with your background and expertise.
What is READY-FRAME®?
It is our pre-cut framing package that makes framing better, faster, safer, and greener. You give us your plans, and we cut everything you need, just how you need it. Learn more at about READY-FRAME on our website.
What are the benefits of having a BFS account?
A BFS account will allow you to make purchases more easily with your sales rep. You will also be able to take advantage of our customer portal, where you will be able to track your orders and manage your account.
How do I open a new account?
To open a new account, please visit a sales representative or credit account manager at your nearest location. You cannot open an account online at this time.
What is BFS return policy?
Please contact your local store or sales representative for return options for your order. We do not allow returns on custom orders.
Does BFS price match?
Pricing is done by our local store managers or sales representatives. You are welcome to bring a competitor’s quote into a local store to determine what options might be available.
If I need assistance with an existing order or warranty claim, what information will I need and who do I contact?
For existing orders that have not yet been delivered, please contact the store or sales representative where you made the purchase.For warranty information, contact our customer service team. You will be asked to provide your contact information, builder information, product information, and a description of the problem.
How do I make a payment on my account and what are the methods?
You can pay your invoice online at MyBFSBuilder if you’ve registered your account there. You can register your account if you haven’t already done so. You can also make a payment at your local store. Our customer service team is not able to receive payments over the phone at this time.
How do I become a carrier for Builders FirstSource?
Fill out the Contact Us form on our website with your details. Our transportation team will review your information and reach out to you directly if they would like to proceed or to request additional information.
How do I inquire about donation requests?
or local charity work, contact the manager at your local store. For larger scale requests, contact our customer service team.
How do I inquire about marketing or partnerships with BFS?
For local projects, contact the manager at your local store. For larger scale efforts, contact our customer service team.
What does Builders FirstSource do?
We're the nation’s largest supplier of structural building products, value-added components and services to the professional market for new residential construction and repair and remodeling. Our focus is on providing unparalleled service to both large and small customers.
Who bought Builders FirstSource?
Builders FirstSource has grown significantly through strategic mergers and acquisitions. Founded as Builders’ Supply & Lumber Company in 1998, BFS expanded its national footprint by acquiring ProBuild in 2015. In 2021, BFS merged with BMC and acquired WTS Paradigm, strengthening its position as the nation’s largest supplier of building materials and solutions.
How many employees does BFS have?
Builders FirstSource has over 30,000 team members.
How many locations does BFS have?
Builders FirstSource has approximately 600 distribution and manufacturing locations, a presence in 43 states and 92 of the top 100 Metropolitan Statistical Areas.
What products and building materials does Builders FirstSource in Charleston, WV offer?
Builders FirstSource offers a wide range of building supplies including lumber, doors, windows, decking, siding, insulation, roofing, and more to serve builders, contractors, and remodelers in the Charleston area.
What are the operating hours for Builders FirstSource in Charleston, WV?
The store is open Monday through Friday from 7:00 AM to 4:00 PM and closed on Saturdays and Sundays. It is also closed on major holidays as listed on their schedule.
Does Builders FirstSource Charleston provide delivery and pickup services?
Yes, Builders FirstSource Charleston offers both in-store pickup and delivery services for its customers.
How can I open a new account with Builders FirstSource in Charleston?
You can open a new account by visiting a sales representative or a credit account manager at the Charleston location, as online account opening is not available at this time.
What payment options are accepted at Builders FirstSource Charleston?
They accept various payment methods including American Express, Apple Pay, Android Pay, cash, check, Discover, Mastercard, Visa, invoice, and contactless payments.
What is the return policy at Builders FirstSource Charleston?
Returns depend on your local store and sales representative. Custom orders cannot be returned. Please contact the Charleston store for specific return options.
What nearby building supply stores can I find around Builders FirstSource Charleston?
Nearby, you can find Probuild, another building supply store and hardware store, which provides additional options for construction materials and services in the area.
Are there any dining options near Builders FirstSource in Charleston?
Yes, Phat Daddy's on The Tracks, an American restaurant and bakery, is located nearby where customers can enjoy a meal before or after visiting Builders FirstSource.
What entertainment or retail options are close to Builders FirstSource Charleston?
Nearby is 'A Walk In Time', a toy, music, and video game store, offering entertainment and shopping opportunities for families and visitors.
How do customers utilize nearby places like The Maker's Center when visiting Builders FirstSource?
The Maker's Center, a community center near Builders FirstSource, provides printing and community services that customers might find useful for project planning and support during their building projects.
Brand Certified Facts from Builders FirstSource
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