Childers Air Plumbing Electric

4.9
3212 reviews

About

Air Conditioning Contractor
Childers Air Plumbing & Electric is a locally-owned company that goes back to 1951. Childers is the leading provider of HVAC, plumbing, and electrical services in southern West Virginia and parts of Virginia. The company focuses on creating a win-win-win for the customer, our team, and for the company itself. We are here to take care of our customers, give our employees a great career, and continue improving every day as a company.

Details

  • Onsite servicesAvailable

Location

Childers Air Plumbing Electric
501 Ragland Rd, Beckley, WV
25801, United States

Hours

Reviews

4.9
3,212 reviews
5 stars
3,056
4 stars
79
3 stars
10
2 stars
14
1 star
53

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as professional, knowledgeable, and courteous.

Prompt Service

Customers appreciate the quick response times and efficient service provided by the technicians.

Quality of Work

Overall, customers are satisfied with the quality of work, often noting that issues are resolved effectively.

Customer Care

Many reviews highlight the friendly and respectful demeanor of the technicians, especially towards seniors and pets.

Pricing Concerns

Some customers expressed concerns about pricing being higher than expected, but many felt the quality justified the cost.
  • KK
    K
    1 day ago
    5.0
    I typically don’t write reviews, and even when I do, I usually wait until after several visits before sharing my experience. That said, the plumbers and customer service team at Childers Air Plumbing & Electric have earned this 5-star review. They’ve visited my mom’s home multiple times for both plumbing and gas line repairs, and each experience has been outstanding. They showed up ready to work in difficult conditions—including cold rain and freezing snow—and still worked efficiently, safely, with great attention to detail, and with consistently positive attitudes. They didn’t hesitate to enter a home that’s very much a work in progress, nor did they hesitate to crawl under the porch into a less-than-pleasant crawl space. (The house is older and has dealt with gas leaks, occasional water leaks, a recent frozen pipe burst, and some truly awful old carpet that needed to be replaced years ago.) During a major gas line repair, they replaced the entire pipeline from the front yard to the back yard and into the home. In addition, during the boiler room portion of the repair, they replaced a defective part three separate times to ensure everything was done properly and safely. They also had multiple crew members on site during this multi-day process, which helped move the work along efficiently while maintaining a very high standard of care. That level of accountability and commitment to doing the job right is deeply appreciated. These water and gas issues left us without heat and water for days during sub-zero temperatures. Each time, they expedited the process as much as they could, got someone on site quickly, and worked hard to get everything back up and running as soon as possible. These were incredibly stressful situations, but working with this team ensured everything was handled with urgency, professionalism, and clear communication throughout. Over the course of these four or five visits, I’ve met at least five different crew members as well as a supervisor, and I had the opportunity to speak with each of them. Every person was kind, polite, professional, and extremely helpful. It really speaks to the company as a whole when everyone you interact with is consistent in their attitude, knowledge, and willingness to help. As an added bonus, I’ve learned a good deal about maintaining an older home through conversations with Josh, Dustin, Dakota, and Julius. Customer service representative Max, among others, have been a big help to get me scheduled. I highly recommend this company to anyone in need of reliable plumbing or gas line work, and I absolutely plan to use them again in the future. It’s wonderful to find a team this dependable, thorough, and genuinely pleasant to work with. Hopefully I can round the corner from disaster response and move towards preventative/regular maintenance. Good luck to those who are reading this review and seeking help with their plumbing/heating issues. These guys provide estimates up front and will discuss with you the best course of action they also informed me during our major gas repair they offer payment plans. TLDR: Plumbing Crew: 5/5 Quality of Repair: 5/5 Customer Service Representatives: 5/5 Ease of Scheduling: 5/5 Efficiency: 5/5 Would I work with them again? Absolutely.
  • JW
    Jeanne Williams
    1 day ago
    5.0
    My technician was Louis. He was super nice and he checked out the get pump and the furnace. He answered my questions and was very pleasant and friendly. I’m going to think about my options and I will get back to you when I decide what to do. It’s a lot of money to come up with so I really have to figure it all out first. Thanks to Louis for his help with all of this. He’s great!!
  • KJ
    Keith Jones
    4 days ago
    5.0
    Dallas arrived on time and was ready to work. He assessed the situation, identified what needed to be done, and got to the task without hesitation. His work was thorough and he cleaned up afterwards. It’s been several days now since he was here and everything is functioning perfectly. Dallas remained polite, professional, and he listened to my concerns and answered my questions. Although he works for you, if I were in this business, or he were in mine, I would seek him out and offer him employment, because I know excellence when I see it…. I recommend you offer him a raise, because this young man will likely be part of your competition someday. Thanks to Childers as well for their communication, and prompt response.
  • SS
    Sandy Strogen
    Jan 3, 2026
    5.0
    Have to say I do like this company have done business with them for over 30 years, they installed my heat and air unit and any time they have been here ive been pleased with the workers very respectful and kind, my doby dog loved Lorenzo and seen that he has a good soul animals know they see through us. I did have sticker shock but also realized it had been over 10 years since they had been to my location. Love the company would recommend them to all.
  • SM
    Shane Mazzella
    Dec 31, 2025
    5.0
    Came home from work and noticed our hose spigot was spewing water and we could not shut it off without shutting off the main water line. Childers was able to send a technician, Julius S., by the next hour where he and the other technicians quickly, efficiently and professionally resolved the issue giving me access to a hose I could finally use (hasn't been working for a long while) as well as being able to turn my water back on. These guys have always been available even when other local technicians don't answer so while the price might seem high to some I will say that, to me, the quality of work I have received so far has warranted the price tag and I'm satisfied. Thanks again to Julius S. and his fellow technicians for the work and service that they provide.

Frequently Asked Questions About Childers Air Plumbing Electric

What services does Childers Air Plumbing Electric provide?

Childers Air Plumbing Electric offers HVAC, plumbing, and electrical services in southern West Virginia and parts of Virginia.

Where is Childers Air Plumbing Electric located?

The company is located at 501 Ragland Rd, Beckley, WV 25801, United States.