Overall, customers praised the friendly and helpful staff, with many noting excellent service and responsiveness.
Equipment Quality
Most reviews highlighted the good condition and variety of rental equipment available, although there were some complaints about specific equipment failures.
Rental Process
Customers appreciated the ease of the rental process, including quick pickup and drop-off, though some experienced issues with communication and billing.
Pricing
Many customers found the rental prices to be reasonable and competitive, although there were mentions of unexpected fees.
Mixed Experiences
While many reviews were positive, there were a few negative experiences related to equipment issues and customer service disputes.
SB
Salvatore Bellante
Nov 11, 2025
5.0
Recently rented a trencher. From my initial call to the pickup and return of the trencher my expectations were exceeded. Great people to work with.
AR
Adam Ruback
Oct 11, 2025
5.0
Excellent customer service. The ground was too hard for the first post hole digger I rented. They worked with me to upgrade and didn’t charge me for the first one.
JO
Julie Olson
Sep 2, 2025
5.0
Rented a roller and it was good experience
HP
Heather Petrin
Feb 17, 2020
5.0
Staff has expert skills and knowledge with their equipment. Very friendly and helpful, too!
Frequently Asked Questions About Equipment Rentals
What services does Equipment Rentals provide?
Equipment Rentals offers tool and equipment rentals, as well as party equipment rentals for Southeastern Wisconsin.
Where is Equipment Rentals located?
Equipment Rentals is located at 2001 Decorah Rd, West Bend, WI 53095, USA.
What are the operating hours of Equipment Rentals?
Equipment Rentals is open Monday to Friday from 7:00 AM to 5:30 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.
What payment methods are accepted at Equipment Rentals?
Equipment Rentals accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact Equipment Rentals?
You can contact Equipment Rentals via phone at +1 262-338-6256 or email at brandon@eqrents.com.
Since when has Equipment Rentals been in business?
Equipment Rentals has been serving customers since 1979.
Is Equipment Rentals available for onsite services?
Yes, Equipment Rentals provides onsite services.
What nearby parks can I visit before or after renting equipment?
Quaas Creek Park and Doc Gonring Athletic Complex are nearby parks where you can enjoy outdoor activities before or after your visit to Equipment Rentals.
Are there other service providers near Equipment Rentals that might be useful?
Nearby businesses such as Serigraph offer professional printing and advertising services, while Atlas Mudjacking provides contractor services, which could complement your equipment rental needs.
How might I use local attractions to plan my visit to Equipment Rentals?
If you're visiting Equipment Rentals in West Bend, you could combine your trip with a visit to Quaas Creek Park or Doc Gonring Athletic Complex for recreation, making the most of your day in the area.