A1 Garage Door Service

Reviews

• BK

  Brandon Krebs

  Apr 6, 2026
  5.0
  I had an issue with my garage door springs that had been installed less than a year ago from someone completely different. I had someone else out before A1who tried to tell me my whole garage door system was bad just so they could sell me a new one. Greg not only determined that the garage door was fine, but it was in fact the springs... The previous company had put the wrong sized springs on. I really appreciated how he explained to me what was going on and why as well as what he was going to be doing. It made me feel comfortable that I wasn't being fed any lines or trying to be sold something I didn't need. He was professional, and courteous and after everything else that had gone on with my garage door, it was appreciated. I won't claim they are the cheapest, but you get what you pay for and I thought that for the money I don't have any concerns about any future issues. Hiring the cheapest got me into the mess I was in, in the first place. If you are going to have work done on your garage door, I'd talk absolutely ask to talk with Greg at A1. If I run into any problems with my other door or anything in the future, I have his card to his cell phone and he told me to give him a call.
• SN

  Steve Ngugi

  Apr 4, 2026
  5.0
  A1 Garage Door Service sent out a flyer with some special offers so I contacted them for preventative maintenance using the QR code on the flyer. I selected a time that worked for me on a Saturday (no extra charge) and the booking process was smooth. Their representative Carlos contacted just before my service window to confirm my availability. Carlos was both professional and friendly and provided great service. We've used A1 Garage Door Service in the past and they continue to provide excellent, professional service.
• CD

  CSL Driver

  Apr 2, 2026
  5.0
  Michael was very knowledgeable and told us his concerns about the springs being worn after 6 years. Recommended replacing them and we went with the lifetime ones, more money but the best. We had issues opening the door after power outages because of this now it was very easy to open. He completed the rest of the tune-up and explained everything he did. Very nice to talk to and pleasant.
• ER

  Erin Rene

  Mar 27, 2026
  5.0
  Our garage door spring snapped unexpectedly on Wednesday night. A1 was able to get someone in for a repair on Friday morning. Our repairman, Kevin was very kind, knowledgeable, and easy to talk to. He thoroughly walked us through service options, showed us issues with our garage door parts and explained why they needed to be replaced, and provided us with recommendations to make an informed decision. Even though unexpected home repairs can be a hassle, Kevin made the overall experience very pleasant. We are very happy with all of our repairs, and our garage door is a lot quieter now :) thank you, Kevin!
• KA

  Kemal Ataturk

  Mar 20, 2026
  1.0
  Used this company in the past but most recent experience was horrible and will not use again. Door was not touching ground on ends of door. Tech said ground was uneven. I had used long spirit level and found it to be absolutely dead flat. Anyway, senior tech is there with junior tech he is training. They provide an estimate of $340 which I told them to their face was a rip-off but I was desperate to get this fixed. Estimate said quantity 2 General Service Task, despite the fact I had 1 garage door! I leave techs in the garage, but unbeknownst to them, I have a security camera mounted in the garage. Tech gets on ladder and adjusts down limiter to extreme. Garage door now goes all the way down but rail from motor to garage door is bowed upward because of the extreme force required by motor to push it down. Junior tech looks at watch and chuckles that it took 15 minutes to do all of this. Senior tech shrugs and laughs a bit. They converse that, although this will fix my problem, the motor will not survive the abuse of holding the door down and the bowed rail for very long. “This motor can’t handle this…” is what was said. They open and close the door a few times and check for any loose parts…..trying to take up some time. I return to garage at 40 minutes after first arrival and they explain that everything is fixed. I question the bowed rail and they said that is the only way it can be fixed and shrug it off. $340 for 15 minutes of work (note that “Service Trip Charge” of $59 on top of this was explicitly waived). After their departure, I reviewed my camera footage and found their interaction. I immediately returned the limiter to a more reasonable spot, which caused my problem to return. But, I didn’t want to have to replace a garage door opener in the near term because they didn’t know what to do with my problem and solved it the only way they knew how….which they admitted to each other was not a good solution.