To learn about Mad City Windows and its history, you need to start back in 1998 when our family-owned company first opened its doors and changed the face of home remodeling in Wisconsin and Illinois.
Customers consistently praised the professionalism and skill of the installation crew, highlighting their courteous and knowledgeable service.
Quality of Work
Many reviews noted the high quality of the installation work, with specific mentions of attention to detail and thorough cleanup after the job.
Customer Service
While most feedback was positive regarding service during installation, there were several complaints about poor customer service and aggressive sales tactics.
Timeliness
Customers appreciated the punctuality of the crew and the timely completion of projects, often finishing ahead of schedule.
Pricing Concerns
Some customers felt that the pricing was higher than competitors and expressed dissatisfaction with high-pressure sales tactics.
EL
Evan Lagios
4 days ago
5.0
Kyle did a perfect install, very professional and a pleasure to work with. Highly recommended.
CK
cat kaderavek
Jan 1, 2026
5.0
Great attention to detail and measuring, professional service, great results
AR
Alex Reichl
Dec 24, 2025
5.0
On time, very professional crew was polite and highly skilled. Finished the job on time and were very efficient.
MB
Michelle Boness
Dec 12, 2025
5.0
Prompt professional yet personable service was delivered from start to finish of our window and bathroom remodel. Even when we had an issue and had to delay installation they still came through with excellent service. I'd highly recommend Mad City Windows & Bath.
DH
Dorothy Harrell
Dec 2, 2025
5.0
We had 9 windows, a patio door, and a door with side glass installed. The two installers did a great job. They went out of their way to make sure there was no mess left in the house. We had only one area of a window that was scratched. The supervisor came by and took pictures of it and and sent them in. A few weeks later the new window came in and they installed with no issues. We are very pleased with all their hard work.
Frequently Asked Questions About Mad City Windows & Baths of Wausau
What services does Mad City Windows & Baths of Wausau offer?
Mad City Windows & Baths of Wausau specializes in home remodeling services including window installation, bathroom and kitchen remodeling, door installation, and bathtub refinishing.
Where is Mad City Windows & Baths of Wausau located?
The business is located at 7020 Packer Avenue, Wausau, WI 54401, USA.
What are the operating hours of Mad City Windows & Baths of Wausau?
Mad City Windows & Baths of Wausau is open Monday through Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 9:00 PM.
Is Mad City Windows & Baths of Wausau a family-owned business?
Yes, Mad City Windows & Baths is a family-owned company that has been serving the Wisconsin and Illinois areas since 1998.
Does Mad City Windows & Baths of Wausau provide onsite services?
Yes, they offer onsite services as part of their home remodeling solutions.
How can I contact Mad City Windows & Baths of Wausau?
You can reach them by phone at +1 715-533-7620 or visit their website at https://madcitywindows.com/wausau/.
Are there any nearby parks I can visit near Mad City Windows & Baths of Wausau?
Yes, Sun Valley Park and Mount View park are nearby places where you can relax before or after your visit.
What nearby supplies or hardware stores are close to Mad City Windows & Baths of Wausau?
Foundation Building Materials and L&W Supply - Wausau, WI are nearby building supply and hardware stores for your construction needs.
Are there any local services related to vehicle repair near Mad City Windows & Baths of Wausau?
Yes, West Side Auto, offering automotive repair and parts, is located nearby if you need vehicle services.
What local community or government services are located near Mad City Windows & Baths of Wausau?
Nearby you can find Marathon County Juvenile Facility and Government Offices County providing various government and community services.