Set up an appointment to have them come and look at my walls. He Totally forgot to come I called he did end up coming 45 minutes later. After he measured everything he told me he would give me an estimate within a week that never happened. I tried reaching out twice and he never returned my messages. Don't waste your time with this company!!!
RA
Renee Ascher-Ellis
Jul 6, 2023
1.0
I called and spoke with Bennett yesterday about an estimate. He was supposed to show up this morning. Complete NO SHOW, no call either. Don't bother with this company!
JC
Jason Corgiat
Aug 10, 2022
1.0
As a business owner myself, this kind of thing really irks me. I have called B&N and left a message 3 days in a row. First one I gave all the details of the job, address, phone. I also explained when I needed it done by as we are selling the home with a closing date established. Finally, I asked to please call me back either way, even if it's to tell me they couldn't do the job. I called the next 2 days and asked again if they could at least call me back even if it's to decline. It's now 2 days after my 3rd call (5 days total) and I have never received a reply. I understand if you've got a big job and don't have time for mine, or whatever. But to simply not answer, to not take 30 seconds and call me back, is just poor business. I hate leaving negative reviews, but this just makes someone feel awful .... to not be important enough for a simple reply. Hope you guys can improve the responsiveness in the future.