France Sales & Services Inc

Reviews

• JK

  Jacie Kellner

  Dec 10, 2025
  1.0
  We initially appreciated that the technician came promptly to inspect our boiler for the hydronic heating system and even left us three space heaters. Unfortunately, the service declined significantly from there. The necessary part was not ordered for nearly a week—despite below-zero temperatures—and communication throughout the process was extremely poor. We were given an estimated delivery date, but no one followed up. I had to call multiple times, and even after specifically requesting an update before the end of the day, I never received one. After leaving a message expressing my frustration, I received a call the next morning saying they could complete the repair that day. We arranged for someone to be home, and while the repair itself was completed, we returned that evening to a strong smell of gas. Because the office was closed, we were told we had to wait until the next morning to get assistance. Thankfully, WPS came out right away and confirmed there was indeed a leak in the union—something that should have been double-checked by the France service technician. After two weeks, here’s to hoping our boiler is finally working as it should. Overall, I am very disappointed with the service we received and, unfortunately, cannot recommend this company.
• MF

  Mary Filtz

  Oct 27, 2025
  5.0
  Had to call your company two times this month. Once for furnace work, and once for severely clogged drain. Both times your people were here fast, worked great, and were very courteous and helpful to me.
• ZP

  Zach Paszek

  Sep 2, 2025
  5.0
  Fast, prompt, and professional. Won’t use or recommend anyone else