Business Details
About
Air Conditioning ContractorPlumberHVAC ContractorHeating Contractor
Countryside Plumbing & Heating has been proudly serving the greater St. Croix Valley area for over 65 years. Since the beginning in 1950, we have been a family owned and operated company. Being family owned and operated is not merely a fact about our company, it is where our business and work ethics stem from. When you choose Countryside you’re choosing a company that will treat you as we would our own friends and family.
Location
Countryside Plumbing & Heating, Inc.
321 Wisconsin Drive, New Richmond, WI
54017, United States
Hours
Reviews
4.7
455 reviews
5 stars
400
4 stars
21
3 stars
7
2 stars3
1 star
24
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as knowledgeable, courteous, and professional in their service.
Timeliness
Many customers praised the prompt response times and quick service, especially in emergency situations.
Customer Satisfaction
A significant number of reviews reflect high levels of satisfaction with the quality of work and overall service.
Communication
While many reviews highlight good communication, there are notable complaints about poor customer service and lack of follow-up in some cases.
Pricing Concerns
Several customers expressed concerns about pricing, with some feeling that charges were higher than expected or not clearly communicated.
- GWGeorge WallinNov 14, 20255.0Very professional
- JCJo CernohousOct 30, 20255.0Professional service and the technician was excellent to work with.
- RCRandy CoxOct 29, 20255.0I've used Countryside for many years and have always been 100% satisfied with their service. Their techs are knowledgable, friendly, and professional.
- KNKatie NortonOct 28, 20251.0Not truthful!!!! . They put in our mound system, when they came to take soil samples I was shocked at how close they wanted to put the mound system, we have over 10 acres and they wanted to put it right off our deck. We have a small back yard but a big field, when we asked about the placement, the guy said we had good soil and so he’ll be able to feather it in, and only see a few inch bump. I think about it and still don’t like the fact of having a mound system right off our deck, or that our small children who are often barefoot running on a mound system and also it just didn’t sit well with me, so we call them back and ask for it to be moved 100 feet out and again the guy said no it’s not a big deal and assured us we wouldn’t be able to see it, it would be feathered in and only a few inch bump. Well when I arrive home after they do the mound system, I don’t see a bump, I see a SIX FOOT eyesore taking over our back yard right off our deck. When we call to ask about it, the guy who made us all these promises, starts making fun of me, saying I’m just an unhappy person, he takes no responsibility, blames everything on the excavator operator and says go call and complain to him but you won’t hear back from him for about a year! And then says if we want it fixed we have to pay full price again, money we don’t have anymore. I feel so frustrated but also so sad. Literally ruined our backyard for us and the kids.
- BDBryce DocterOct 20, 20255.0Bill came through big with short notice on my home build. Hunter is great, very nice and courteous on the job site
Frequently Asked Questions About Countryside Plumbing & Heating, Inc.
What services does Countryside Plumbing & Heating, Inc. offer?
They offer air conditioner repair and installation, heater and furnace repair, plumbing services including clogged drains and sewer line inspection, hot water tank repairs, water treatment, geothermal services, and sprinkler system backflow prevention.
What are the business hours of Countryside Plumbing & Heating?
The business operates from Monday to Friday, 8:00 AM to 4:30 PM, and is closed on Saturdays and Sundays.
Is emergency service available at Countryside Plumbing & Heating?
Yes, emergency service is available 24/7.
Where is Countryside Plumbing & Heating located?
They are located at 321 Wisconsin Drive, New Richmond, WI 54017, USA.
What payment options does Countryside Plumbing & Heating accept?
They accept American Express, Cash, Check, Discover, Financing, Invoice, MasterCard, and Visa.
How can I contact Countryside Plumbing & Heating?
You can call them at +1 715-246-2660 or +1 715-245-5393, or email info@countrysideph.com.
Which nearby places can I visit before or after my appointment at Countryside Plumbing & Heating?
You can visit New Richmond Soccer Fields for some recreation or Inside Out of New Richmond amusement park for family fun, both located nearby.
Is there a nearby hardware store near Countryside Plumbing & Heating for home improvement needs?
Yes, Zaxx Cabinets and Balsam Millwork are nearby stores offering countertop installations and home improvement supplies.
Are there any fitness or dance centers close to Countryside Plumbing & Heating?
Dance Explosion, a dance school and gym, is located nearby for those interested in fitness and dance activities.
Can customers find nearby accommodations and services in New Richmond near Countryside Plumbing & Heating?
Yes, Best Western Plus New Richmond Inn & Suites is nearby for accommodations, and services like insurance agencies (Dowd Reliance Insurance) and dental care (New Richmond Dental) are also close.