To learn about Mad City Windows and its history, you need to start back in 1998 when our family-owned company first opened its doors and changed the face of home remodeling in Wisconsin and Illinois.
Customers consistently praised the professionalism, efficiency, and quality of work from installers like Tim Topper, Brian, and Joe Mahas.
Customer Service
Many reviews highlighted excellent communication and customer service throughout the installation process, although some noted discomfort with the sales approach.
Product Quality
The quality of the products, including showers, tubs, and windows, received positive feedback, with customers expressing satisfaction with the final results.
Timeliness
Several customers appreciated the punctuality of the installation teams and the quick completion of projects.
Cleanliness
Installers were frequently commended for their thorough cleanup after completing their work, leaving homes tidy.
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ahmadreza djangi
5 days ago
1.0
Unfortunately, MadCity did not live up to the expectations and agreements that we agreed on. If I have to refo my windows, I will go with another provider. I advise people to find a better company than MadCity. I am very disappointed.
KM
Kaitlin Mark
6 days ago
5.0
Brian installed a large bay window for my husband and I and he did a fantastic job! I work from home and he was not a bother at all. He got the job done well and was efficient, friendly, and professional. All in all it was a great experience!
MC
Marty Christensen
Nov 13, 2025
5.0
Tim Topper did a super great job installing a new walk in shower . all in one day. I am so very please with Mad city's whole process from quote, install, inspection, timeliness, professionalism... Highly recommended.
CB
Chelsea Brito
Nov 6, 2025
1.0
Not sure why places still do door to door cold knocking, but even with a no soliciting sign the man decided to bang on my door as loud as he could.
In turn waking my sleeping baby, and then didn't stand at the door long enough for me to answer.
Nor did he leave any paperwork about who he was and why he was banging on my door.
It's 2025, if someone needs a service they will reach out to you...
SS
Shannon Stoeckmann
Oct 27, 2025
4.0
Used Mad City to replace our bathtub. The team arrived promptly (30 mins earlier than expected, actually) and completed the work in 8 hours. The crew working on the bathroom was respectful of our home and did a great job. We are very happy with their work. Giving this a 4 star rating because the experience with the sales team was uncomfortable. It’s very sales-driven, like you are buying a car, and after a while it seemed they weren’t going to leave our home until they sold us a new tub. They got the price down to something we could agree on, where we did end up going forward with the sale. This was consistent with other reviews we saw, so wasn’t that surprised. But it was uncomfortable to say the least and would make me reconsider using them for future projects.
Frequently Asked Questions About Mad City Windows & Baths of Milwaukee
What types of remodeling services does Mad City Windows & Baths of Milwaukee offer?
Mad City Windows & Baths offers home remodeling services including bathroom remodeling, kitchen remodeling, window and door installation, bathtub refinishing, and screen doors & windows installation.
What are the operating hours of Mad City Windows & Baths of Milwaukee?
The business operates from 8:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 9:00 PM on Sunday.
Where is Mad City Windows & Baths of Milwaukee located?
Mad City Windows & Baths is located at 17044 W. Victor Rd., New Berlin, WI, 53151, USA.
How can I contact Mad City Windows & Baths of Milwaukee?
You can contact them by phone at +1 262-444-5744 or visit their website at https://madcitywindows.com/milwaukee/.
Is Mad City Windows & Baths of Milwaukee a family-owned company?
Yes, Mad City Windows & Baths has been a family-owned company since it opened in 1998, serving Wisconsin and Illinois.
Does Mad City Windows & Baths of Milwaukee provide onsite services?
Yes, the company offers onsite remodeling and installation services.
Which nearby gas station could I visit when coming to Mad City Windows & Baths of Milwaukee?
A & B Filling, a nearby gas station and convenience store, is close to Mad City Windows & Baths and can be visited before or after your appointment.
Are there any nearby places for professional services near Mad City Windows & Baths of Milwaukee?
Yes, Metro Sound and Video offers professional electronics and event photography services near Mad City Windows & Baths.
Can I find pest control services near Mad City Windows & Baths of Milwaukee?
Yes, Batzner Pest Control and Terminix are nearby pest control service providers you could consider if needed.
What social media platforms can I follow Mad City Windows & Baths of Milwaukee on?
You can follow them on Facebook, Instagram (@madcitybathsandwindows), Twitter (@madcitywindows), LinkedIn, Pinterest, and YouTube for updates and inspiration.