To learn about Mad City Windows and its history, you need to start back in 1998 when our family-owned company first opened its doors and changed the face of home remodeling in Wisconsin and Illinois.
Several customers reported high-pressure sales tactics, with aggressive follow-ups and significant price drops if decisions were made quickly.
Installation Quality
Many reviews praised the professionalism and efficiency of the installation teams, highlighting their attention to detail and cleanliness.
Customer Service
While some customers had positive experiences with staff, others noted issues with communication and follow-up, particularly from the sales team.
Product Satisfaction
Overall, customers expressed satisfaction with the quality of the finished products, including bathrooms and kitchen remodels.
PC
peter corchado
Dec 31, 2025
5.0
Had Brian replace 7 windows, was able to get in and out pretty quick! They were incredibly polite, and cleaned up everything when they wrapped up. Work looks amazing and attention the small details was impressive. Would definitely recommend to anyone.
KG
Kathleen Gloff
Dec 30, 2025
5.0
Replacing my bathtub with a walk in shower was the best decision I have made as a homeowner...and no one could have made the process easier than Mad City Windows & Baths of Milwaukee.
I am completely satisfied.
ME
Michele Ellenbecker
Dec 28, 2025
1.0
We had a sales rep come out to give us a quote on a new bathroom. Initially, he was very kind and what I thought was being honest , as the time went by he quoted us about 20 K , when we said we wanted to wait because our own circumstances he could be became very pushy after four hours my husband filing told him to leave. He came down with the price to 10 K. Why wouldn’t you just start with that if you’re not scamming us? Not impressed it will not be going with them!! They are very high-pressure sales!!!!
PH
Paige Houdek
Dec 23, 2025
1.0
Had MadCity out for a QUOTE for just resurfacing my cabinet doors & new hardware. Was quoted nearly $80,000 for a medium sized kitchen. They did not understand that we just wanted to see what a quote would look like for the cheapest route- or so we thought. Tearing out the whole kitchen & remodeling might be a better choice at this point. Probably will even be cheaper.
The Sales Representative that met with us on Friday December 19th was very quiet & was not very professional. She continued to say how she has so many years in the business & so many years with her "interior design" degree. She was not any help when asking for color design preferences or ideas, she just shook her head like she didn't want to make the sale.
Towards the end of the estimate, the Sales Representative gave us a breakdown, $79,755 OR $61,755 if i were to make a decision that day. Its unreal that they would just give you $18,000 off if you sign same day, unless you were totally trying to rip off your customer.
Another fun fact- When you request a quote from MadCity, nearly 3 phone calls came in right after i submitted my request, and i have received 3 phone calls (all from different numbers) since that date.
Would not recommend doing business with MadCity for Cabinet Refacing - especially if you're not 100% ready to move forward day of.
AK
Amanda K
Dec 21, 2025
1.0
This company harasses you by phone. They don’t even have the right person (which they are aware of) and will continuously call me daily. Sometimes 10 times a day. All from different numbers. Whatever you do, do NOT give them your phone number!!!
Frequently Asked Questions About Mad City Windows & Baths of Milwaukee
What types of remodeling services does Mad City Windows & Baths of Milwaukee offer?
Mad City Windows & Baths offers home remodeling services including bathroom remodeling, kitchen remodeling, window and door installation, bathtub refinishing, and screen doors & windows installation.
What are the operating hours of Mad City Windows & Baths of Milwaukee?
The business operates from 8:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 9:00 PM on Sunday.
Where is Mad City Windows & Baths of Milwaukee located?
Mad City Windows & Baths is located at 17044 W. Victor Rd., New Berlin, WI, 53151, USA.
How can I contact Mad City Windows & Baths of Milwaukee?
You can contact them by phone at +1 262-444-5744 or visit their website at https://madcitywindows.com/milwaukee/.
Is Mad City Windows & Baths of Milwaukee a family-owned company?
Yes, Mad City Windows & Baths has been a family-owned company since it opened in 1998, serving Wisconsin and Illinois.
Does Mad City Windows & Baths of Milwaukee provide onsite services?
Yes, the company offers onsite remodeling and installation services.
Which nearby gas station could I visit when coming to Mad City Windows & Baths of Milwaukee?
A & B Filling, a nearby gas station and convenience store, is close to Mad City Windows & Baths and can be visited before or after your appointment.
Are there any nearby places for professional services near Mad City Windows & Baths of Milwaukee?
Yes, Metro Sound and Video offers professional electronics and event photography services near Mad City Windows & Baths.
Can I find pest control services near Mad City Windows & Baths of Milwaukee?
Yes, Batzner Pest Control and Terminix are nearby pest control service providers you could consider if needed.
What social media platforms can I follow Mad City Windows & Baths of Milwaukee on?
You can follow them on Facebook, Instagram (@madcitybathsandwindows), Twitter (@madcitywindows), LinkedIn, Pinterest, and YouTube for updates and inspiration.