At 1st Choice Heating and Cooling, it is our goal to create and maintain the comfort you and your family desire. We bring the best in comfort control to the Milwaukee and Waukesha metro area and excel at providing our customers with peace of mind around their heating and cooling systems. We strive to provide the best customer service along with the most reliable comfort systems available.
Many customers praised the technicians for being friendly, knowledgeable, and thorough in their explanations.
Efficiency
The business is noted for its prompt service, timely arrivals, and efficient work, often completing jobs faster than expected.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that certain services were overpriced compared to competitors.
Overall Satisfaction
Overall, customers reported high satisfaction with the quality of service and expressed loyalty to the company.
MS
Mary Stapenek
1 day ago
5.0
Justin is very thorough when checking my HVAC. He explains everything and has been very helpful. I definitely will continue to ask for him when scheduling services.
SS
Savannah
Jan 12, 2026
5.0
Justin came to perform system maintenance on my furnace/heat pump. He was great and knowledgeable. We had a small condensation leak near the exhaust pipe due to glue failure. He made sure it would be taken care of and stood behind their installation even though it was done three years ago. Thank you 1st choice! This is not the first time they’ve helped us and made sure we were all set.
AK
Amy Krall
Dec 24, 2025
5.0
Cameron was awesome and explained everything thoroughly and in language we could understand. I highly recommend First Choice!!
CD
Carlene D'Amato
Dec 23, 2025
5.0
I enjoyed having Cameron servicing my furnace units / April Air today!
Cameron is very thorough, explains well, easy to understand and efficient. Thank you, Cameron
Also I am enrolled in first choice maintenance service, and it is well worth it.
SW
Sara Weisensel
Dec 14, 2025
5.0
Responsive service, courteous technician, practical advice and resolution, reasonably priced for emergency service.
Frequently Asked Questions About 1st Choice Heating & Cooling
What services does 1st Choice Heating & Cooling provide?
1st Choice Heating & Cooling provides heating and cooling system installation, maintenance, and repair services, focusing on comfort control in the Milwaukee and Waukesha metro area.
Where is 1st Choice Heating & Cooling located?
The business is located at S82W19246 Apollo Drive, Unit B, Muskego, WI 53150, United States.
What are the operating hours of 1st Choice Heating & Cooling?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I contact 1st Choice Heating & Cooling?
You can contact them by phone at +1 262-547-2030 or by email at customerservice@1stchoiceheating.com.
What payment options are accepted at 1st Choice Heating & Cooling?
They accept American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
How long has 1st Choice Heating & Cooling been in business?
The company was established in 1995, offering over two decades of service.
Can I schedule a service or sales call with 1st Choice Heating & Cooling?
Yes, you can schedule services or a sales call by contacting them through their website or phone.
What nearby services can I visit when I come to 1st Choice Heating & Cooling?
Nearby you can find Waldera's Detailing for car wash and detailing services, Intoxalock Ignition Interlock for auto glass and industrial equipment, and Muskego Animal Hospital if you need veterinary services.
Are there recreational places near 1st Choice Heating & Cooling to visit before or after my appointment?
Yes, Park Place West Muskego is a nearby park where you can relax or take a walk before or after your visit.
How can nearby industrial and contractor services complement my visit to 1st Choice Heating & Cooling?
Nearby businesses like Horizon Exteriors, Klam Construction, and Custom Craft Environmental offer building and damage restoration services, which may be useful for home improvement projects alongside HVAC needs.