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Brand Certified

1st Choice Heating & Cooling

4.9
(1092 reviews)

Business Details

S82W19246 Apollo Drive, Muskego, WI
53150, United States
(262) 547-2030
https://1stchoiceheating.com

About

HVAC ContractorHeating ContractorAir Conditioning Contractor
At 1st Choice Heating and Cooling, it is our goal to create and maintain the comfort you and your family desire. We bring the best in comfort control to the Milwaukee and Waukesha metro area and excel at providing our customers with peace of mind around their heating and cooling systems. We strive to provide the best customer service along with the most reliable comfort systems available.

Location

1st Choice Heating & Cooling
S82W19246 Apollo Drive, Muskego, WI
53150, United States

Hours

Reviews

4.9
1,092 reviews
5 stars
1,031
4 stars
24
3 stars
5
2 stars
7
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians are consistently described as friendly, professional, and knowledgeable, providing thorough explanations and addressing customer questions.

Timeliness

Most reviews highlight the punctuality of technicians, with many customers appreciating prompt service and quick response times.

Quality of Work

Customers frequently commend the thoroughness and quality of the service provided, with technicians being described as efficient and detail-oriented.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, citing high costs for services and repairs, leading to concerns about value for money.

Long-term Relationships

Many customers have been loyal to the company for years, indicating a strong trust and satisfaction with the ongoing service.
  • ML
    Mary L Loeffel
    Feb 24, 2026
    5.0
    We have been consistently pleased with all services provided by 1st Choice. Our most recent service was for a system check up for our furnace and the technician, Timothy Shepherd, was on time, polite, and very thorough when explaining what he was doing. We have peace of mind knowing we can always depend on 1st Choice Heating and Cooling!
  • KM
    Karen Mcgilvray
    Feb 20, 2026
    5.0
    Anthony was punctual and knowledgeable about our system. We’ve been working with First Choice for many years and we are never disappointed!
  • JJ
    James
    Feb 16, 2026
    5.0
    Justin was experienced and informed about the maintenance of our system. He gave me tips about the filters and humidifier. He supplied us an estimate for a new humidifier since our existing hardware parts were breaking. His maintenance report was very detailed and informative.
  • EF
    Elroy Firkus
    Feb 11, 2026
    5.0
    I had my yearly service for my furnace. Justin Prening was the technician. While he was working, he found that I had some issues. He did point them out and I decided to upgrade to a new unit because the unit I have is old and out of warranty. Justin is very knowledgeable and courteous.
  • CW
    Catherine Wojciuk
    Feb 3, 2026
    5.0
    Cameron was an extremely polite young man who proved to be both dedicated and thorough. We have two furnaces - one of them located in our very small attic, a space where only the brave are willing to enter - and he took on the challenge with a great attitude. He provided valuable insights into our furnaces and never pressured us in any way, which we really appreciated. Did I mention he left behind very clean furnaces and a neat workspace? We will continue to use First Choice Heating for our maintenance needs because of Cameron and the other great techs who have served us over the last 20+ years.

Brand Certified Facts from 1st Choice Heating & Cooling

1st Choice Heating & Cooling partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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