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First Call Heating & Cooling

4.9
(1106 reviews)

Business Details

4603 Durand Ave, Mt Pleasant, WI
53405, United States
(262) 634-9025
http://firstcallheating.com

About

HVAC ContractorAir Duct Cleaning Service
First Call Heating & Cooling is locally owned and operated out of Racine, Wisconsin. We pride ourselves on using the latest technologies created by cutting edge manufacturers, staffing our service fleet with the most highly trained staff and equipment possible, and maintaining critical certifications in all areas of our expertise.

Location

First Call Heating & Cooling
4603 Durand Ave, Mt Pleasant, WI
53405, United States

Hours

Reviews

4.9
1,106 reviews
5 stars
1,045
4 stars
38
3 stars
8
2 stars
1
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers frequently praised the friendly and helpful nature of the staff, both in the office and during service calls.

Professionalism

Technicians were consistently described as professional, knowledgeable, and respectful, providing thorough explanations of services.

Timeliness

Many reviews highlighted the prompt response times and punctuality of technicians for appointments.

Honesty

Several customers appreciated the honesty of the technicians, particularly in avoiding unnecessary repairs or expenses.

Quality of Work

Overall, the quality of service and installations received positive feedback, with many customers expressing satisfaction with the results.
  • DK
    Dr. Abby Kramer
    Feb 23, 2026
    5.0
    We've used first call since we moved into our home 3 years ago and have been so impressed! Love their membership model which gives us peace of mind having regular tune ups. All of the technicians we've worked with have been wonderful, knowledgeable, and honest!
  • MN
    Marwan Nakad
    Feb 8, 2026
    5.0
    Our furnace, HVAC and water heater are all from First Call. They have great prices and expert installers. They fully honor warranties and are very quick and responsive when something needs service.
  • JM
    Joseph Makowka
    Feb 6, 2026
    5.0
    Service tech Manuel very young, but extremely knowledgeable, friendly and courteous. Performed task at hand expeditiously and explained what future problems might occur with a 20 y.o. HVAC. I'm on the annual maintenance check now.
  • DG
    Dean Galvan
    Feb 2, 2026
    5.0
    Was blown off by 1 company that was supposed to come fix my furnace, called this company and had a tech out with the hour. Kent was a great tech. Will always do business with this place
  • BL
    Brian Landvatter
    Jan 30, 2026
    5.0
    Truly from the first call I felt good about First Call heating. Shelby actually answered the phone and she is very easy to talk to. Lauren V. called me back and we set up a appointment. In 3 days from the time I called, I have a brand new Lennox furnace. It's so quiet and much warmer. Best furnace, great price. Very happy.

Frequently Asked Questions About First Call Heating & Cooling

What services does First Call Heating & Cooling provide?

First Call Heating & Cooling offers HVAC contracting and air duct cleaning services, utilizing the latest technologies with highly trained staff.

Where is First Call Heating & Cooling located?

They are located at 4603 Durand Ave, Mt Pleasant, WI 53405, USA.

Brand Certified Facts from First Call Heating & Cooling

First Call Heating & Cooling partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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