First Call Heating & Cooling is locally owned and operated out of Racine, Wisconsin. We pride ourselves on using the latest technologies created by cutting edge manufacturers, staffing our service fleet with the most highly trained staff and equipment possible, and maintaining critical certifications in all areas of our expertise.
Customers consistently praised the professionalism and knowledge of the technicians, highlighting their courteous and respectful demeanor.
Service Quality
Many reviews noted the high quality of service, with technicians being thorough, efficient, and capable of resolving issues promptly.
Communication
The business received positive feedback for its excellent communication, including timely updates and clear explanations of services.
Response Time
Customers appreciated the quick response times for service calls, often being scheduled and attended to on the same day.
Customer Satisfaction
Overall, customers expressed high levels of satisfaction with their experiences, recommending the company for its reliability and quality of work.
DP
David Popoff
1 day ago
5.0
Excellent response, same day service and repair. Our technician was familiar with the system brand. He communicated the fault and exactly what needed to be replaced along with the cost before he proceeded to repair. Personable, knowledgeable, respectfull and on-time, attributes that make a great company.
TA
Theresa Aronson
Nov 9, 2025
5.0
I was running a few minutes behind but the technician stayed waited for me to arrive. He was very professional and knowledgeable. The entire service was fast and efficient.!
KF
Karen Flahive
Nov 8, 2025
5.0
We live out of state and have rentals in Racine. A tenant was complaining of no heat. You went out immediately to check out the issue and it was just a switch on the thermostat.
Fast, professional service and a relief that the furnace is working properly.
LR
Lori Ross
Nov 6, 2025
5.0
The technician was exactly on time. He was very polite and explained everything carefully to me. He did the repairs in an extremely timely manner and gave me good advice on what will be needed in the future. People in the office were very efficient and friendly. They completely understood when I said I didn't want a new part because I will need a whole new unit in a year or two.
SJ
Steven Janus
Oct 30, 2025
5.0
EXTREMELY impressed with the level of professionalism and kindness the crew demonstrated today during the new furnace install. I didn’t think I would have to replace a furnace already, but here I am and super happy that I chose First Call and Lennox.
Frequently Asked Questions About First Call Heating & Cooling
What services does First Call Heating & Cooling provide?
First Call Heating & Cooling offers HVAC contracting and air duct cleaning services, utilizing the latest technologies with highly trained staff.
Where is First Call Heating & Cooling located?
They are located at 4603 Durand Ave, Mt Pleasant, WI 53405, USA.
What are the business hours for First Call Heating & Cooling?
The company operates 24 hours a day, 7 days a week.
In which areas does First Call Heating & Cooling offer their services?
They serve Racine and Kenosha counties, including cities and postal codes such as Racine, Burlington, Franksville, Kansasville, Kenosha, Mount Pleasant, Pleasant Prairie, Raymond, Somers, Sturtevant, and Union Grove.
What payment options does First Call Heating & Cooling accept?
They accept American Express, Bitcoin, Cash, Check, Discover, Financing options, Mastercard, and Visa.
Since when has First Call Heating & Cooling been established in the community?
They have been serving Racine and Kenosha counties since 1995.
How can I contact First Call Heating & Cooling for service or inquiries?
You can call them at +1 262-634-9025 or email info@firstcallheating.com.
Are there any nearby landmarks or spots to visit when you come to First Call Heating & Cooling?
Nearby attractions include Pritchard Park, a local park perfect for outdoor activities and relaxation before or after your visit.
What nearby stores can I visit around First Call Heating & Cooling?
Close by are value shopping options like Goodwill and Dollar General, as well as specialty stores like Milager's flower and gift shop.
Are there other services or facilities near First Call Heating & Cooling that customers might find useful?
Yes, nearby you can find services such as automotive repair at Carburetor Recondition Services, banking at Tri City National Bank, and wellness options like The Spa at Choctaw Resort and Michelle's Nails and Spa.