First Call Heating & Cooling

4.9
1084 reviews

About

HVAC ContractorAir Duct Cleaning Service
First Call Heating & Cooling is locally owned and operated out of Racine, Wisconsin. We pride ourselves on using the latest technologies created by cutting edge manufacturers, staffing our service fleet with the most highly trained staff and equipment possible, and maintaining critical certifications in all areas of our expertise.

Location

First Call Heating & Cooling
4603 Durand Ave, Mt Pleasant, WI
53405, United States

Hours

Reviews

4.9
1,084 reviews
5 stars
1,025
4 stars
38
3 stars
7
2 stars
1
1 star
13

What are people saying?

AI-generated from recent customer reviews

Professionalism

Customers consistently praised the professionalism and knowledge of the technicians, highlighting their courteous and respectful demeanor.

Service Quality

Many reviews noted the high quality of service, with technicians being thorough, efficient, and capable of resolving issues promptly.

Communication

The business received positive feedback for its excellent communication, including timely updates and clear explanations of services.

Response Time

Customers appreciated the quick response times for service calls, often being scheduled and attended to on the same day.

Customer Satisfaction

Overall, customers expressed high levels of satisfaction with their experiences, recommending the company for its reliability and quality of work.
  • DP
    David Popoff
    1 day ago
    5.0
    Excellent response, same day service and repair. Our technician was familiar with the system brand. He communicated the fault and exactly what needed to be replaced along with the cost before he proceeded to repair. Personable, knowledgeable, respectfull and on-time, attributes that make a great company.
  • TA
    Theresa Aronson
    Nov 9, 2025
    5.0
    I was running a few minutes behind but the technician stayed waited for me to arrive. He was very professional and knowledgeable. The entire service was fast and efficient.!
  • KF
    Karen Flahive
    Nov 8, 2025
    5.0
    We live out of state and have rentals in Racine. A tenant was complaining of no heat. You went out immediately to check out the issue and it was just a switch on the thermostat. Fast, professional service and a relief that the furnace is working properly.
  • LR
    Lori Ross
    Nov 6, 2025
    5.0
    The technician was exactly on time. He was very polite and explained everything carefully to me. He did the repairs in an extremely timely manner and gave me good advice on what will be needed in the future. People in the office were very efficient and friendly. They completely understood when I said I didn't want a new part because I will need a whole new unit in a year or two.
  • SJ
    Steven Janus
    Oct 30, 2025
    5.0
    EXTREMELY impressed with the level of professionalism and kindness the crew demonstrated today during the new furnace install. I didn’t think I would have to replace a furnace already, but here I am and super happy that I chose First Call and Lennox.

Frequently Asked Questions About First Call Heating & Cooling

What services does First Call Heating & Cooling provide?

First Call Heating & Cooling offers HVAC contracting and air duct cleaning services, utilizing the latest technologies with highly trained staff.

Where is First Call Heating & Cooling located?

They are located at 4603 Durand Ave, Mt Pleasant, WI 53405, USA.