Business Details
About
Fireplace Contractor
Fireside Hearth & Home provides gas and wood fireplaces, stoves, pellets, inserts, grills, and accessories to the Minocqua, WI area.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.7
140 reviews
5 stars
125
4 stars
5
3 stars0
2 stars1
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of the staff, noting their responsiveness and willingness to assist with issues.
Installation Quality
Feedback on installation was mixed; while many praised the efficiency and quality, some reported issues with incomplete installations and poor workmanship.
Product Satisfaction
Customers expressed high satisfaction with the products purchased, particularly fireplaces and stoves, highlighting their functionality and aesthetic appeal.
Communication Issues
Several reviews mentioned problems with communication, particularly regarding service follow-ups and payment expectations, leading to frustration for some customers.
Warranty and Support
While some customers appreciated the warranty support, others felt that the service charges for warranty work were excessive and not justified.
- PBPenny BevardNov 2, 20251.0I have a fire fireplace from this company and it’s has a rattle from day one and the guy will not come out and fix it. He said it doesn’t stand behind his products so I’m calling corporate to find out what I can do about this problem. This is not right he should’ve fixed this.
- JRJay RudJul 15, 20255.0I purchased a new Vermont Casting gas wood stove. Fireside Hearth & Home were great to work with and promptly addressed any issues I had.
- BCBret CarrollOct 13, 20225.0Excellent service. Professional installers and great follow up for keeping my fireplace burning brightly.
- DWDebbie WhiteDec 6, 20215.0Mike and I have had nothing but good experience with Fireside Hearth & Home. We had a gas stove put in and they were quick and professional. We would recommend them to anyone wanting to use their services.
Frequently Asked Questions About Fireside Hearth & Home
What products does Fireside Hearth & Home offer?
Fireside Hearth & Home provides gas and wood fireplaces, stoves, pellets, inserts, grills, and accessories.
What are the business hours of Fireside Hearth & Home?
The store is open Monday through Friday from 8:00 AM to 4:00 PM and closed on Saturdays and Sundays.
Where is Fireside Hearth & Home located?
It is located at 7645 US Highway 51 S, Minocqua, WI 54548-9210, USA.
What brands can I find at Fireside Hearth & Home?
They carry brands such as Heat and Glow, Vermont Casting, and Quadra-Fire.
Does Fireside Hearth & Home offer service and installation?
Yes, they specialize in fireplace installations and provide service and assembly.
What payment options does Fireside Hearth & Home accept?
They accept American Express, Cash, Check, MasterCard, and Visa.
Is Fireside Hearth & Home wheelchair accessible?
Yes, they have wheelchair accessible entrance, parking, seating, and restroom.
Can I pick up my purchases in store at Fireside Hearth & Home?
Yes, in-store pickup and curbside pickup are available.
What nearby places can I visit before or after shopping at Fireside Hearth & Home?
You can visit Briq's Soft Serve for ice cream, Stoney Creek Home and Garden for plants and gifts, or All Creatures Veterinary Clinic if you have pets nearby.
Is there a nearby gas station close to Fireside Hearth & Home?
Yes, there are nearby gas stations including BP and Moto for refueling convenience.