From initial walk through to final installation, Brenda and the team at House of Stone were patient and accommodating. We had two different bathrooms on different schedules… Very pleased over-all.
DD
Dani D
Apr 18, 2025
3.0
Our countertops turned out amazingly beautiful, and are perfect. The countertop installers themselves were amazing - they were quick, problem solving, informative, and overall a group of friendly men. Now the reason for 3 stars would be the actual business aspect. Brenda was the main person we were dealing with, and she does not comprehend what you are trying to tell her 80% of the time. We had to call the business MULTIPLE times AFTER being told they would call us back later that day. Almost all contact done throughout the process of our countertops getting measured, to getting them installed, was done by us reaching out first. To start off, when they came to measure they came two hours early, when we were not home, and hyped up our dogs despite being told not to show up during this time period. This situation actually happened as our second time having them come out, as the first time they were scheduled they simply didn’t show up. I called and they stated that he had gotten tied up on a job and couldn't come anymore, which is typically fine, but they did not even alert us. We split our initial down payment between two cards, a normal thing right? Apparently not, as they “lost” the record of one of the transactions, and were trying to tell us we owed more than agreed upon in our contract. Suddenly they managed to find this record after lots of talking with them. They call at any time of the day, typically in the morning, even after being told that we work full time jobs, and can not typically be on the phone till after 2pm. Brenda seemed astonished and caught off guard that we couldn’t spend insane amounts of time on the phone explaining things over and over. Due to these multiple reasons, I simply can’t recommend this business to anyone else.
GT
Gregory Theiss
Apr 5, 2024
5.0
House of Stone did a great job getting the product here on time and it fit perfectly. They also did an impeccable job on the installation. We’re very happy with our kitchen countertops.
MH
Md H
Apr 1, 2020
5.0
First class experience from beginning to end!
Great to work with and appreciate their client service!
AK
Andrew K
Aug 15, 2017
5.0
They were very helpful and awesome, I purchased from them and had a custom vanity top and under mount sink installed. The stone looks great and they were very helpful and professional on the install.
Frequently Asked Questions About House of Stone, Inc
What is the difference between marble and granite?
While both are stones and are quarried from the earth, marble and granite are very different from each other.
Granite is formed deep in the Earth’s mantle at extremely high temperatures. It is a very resistant and hard stone made of crystallized minerals.
Marble, onyx, limestone, and travertine are a part of the marble family and begin as sediment. Marble can stain more easily than granite. Marble is commonly used in bathroom vanities and fireplaces.
Granite is mainly used for kitchen countertops.
If you're interested in getting granite countertops for your home, contact our team at House of Stone, Inc today!
What services does House of Stone, Inc offer?
House of Stone, Inc provides stone products along with countertop installation and fabrication services in the Milwaukee, WI area.
What are the store hours for House of Stone, Inc?
The store is open Monday to Friday from 8:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Which stone brands does House of Stone, Inc work with?
They work with brands including Cambria, Silestone, Caesarstone, Corian, and LG Hausys.
What payment options are accepted at House of Stone, Inc?
Payment methods accepted include American Express, Cash, Check, Discover, MasterCard, and Visa.
Does House of Stone, Inc accept walk-in customers?
Yes, walk-ins are welcome at House of Stone, Inc.
What is the difference between marble and granite?
Granite is a hard, crystallized mineral stone formed deep in the Earth's mantle and is mainly used for kitchen countertops. Marble, part of the marble family, begins as sediment, is more prone to staining, and is commonly used in bathroom vanities and fireplaces.
How can nearby Marquette University benefit customers visiting House of Stone, Inc?
Customers visiting House of Stone, Inc near Marquette University can conveniently combine their visit with university-related activities or explore the campus amenities nearby.
What dining options are available near House of Stone, Inc?
Nearby dining options include Original Sobelman's, Sobelman's Pub & Grill, Solbelmans, and Miss Katie's Diner, perfect for lunches or dinners before or after your visit.
Are there any fitness centers near House of Stone, Inc?
Yes, fitness enthusiasts can visit nearby gyms such as Milwaukee Barbell, BrewCity CrossFit, Marquette Gymnasium, and Helfaer Tennis Stadium and Recreation Center.
Can nearby art venues enhance a visit to House of Stone, Inc?
Definitely, customers interested in art can explore the Warehouse Art Museum or Guardian Fine Art Services, located close to House of Stone, Inc for an enriching cultural experience.
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