Business Details
About
Chimney ContractorChimney Sweep
The Chimney Guy has been serving the Fox Valley and Green Bay, WI area for over 20 years with expert chimney and fireplace services. All of our team members are National Fireplace Institute (NFI) wood- and gas-certified and Chimney Institute of America (CSIA)-certified, so you know you are getting the best and most knowledgeable care for your fireplace and chimney. We offer chimney sweeping, chimney inspections, fireplace facelifts & smoke stain removal, along with masonry repairs such as crown repairs, leaky chimney repairs, chimney relining, smoke chamber repair, damper repair, tuckpointing, chimney rebuilds, and more! Call our experts today at 920-830-1920 to get started right now.
Location
Hours
Reviews
4.7
166 reviews
5 stars
150
4 stars
4
3 stars1
2 stars2
1 star
9
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the professionalism, knowledge, and thoroughness of the technicians.
Communication
Many reviews highlighted excellent communication throughout the service process, including timely updates and clear explanations.
Customer Care
The business received positive feedback for their friendly and considerate approach, especially towards elderly customers.
Response Time
Several customers expressed frustration with slow response times and missed appointments, indicating a need for improvement in this area.
Cleanliness
Most customers noted that the technicians left their work areas clean and tidy after service.
- JMJeff MorganDec 16, 20255.0Awesome service! Showed up on time. Very professional, efficient & effective! Tremendous job.
- KCKathy Mc CulloughDec 9, 20255.0Hi I am responding to the two guys that today were next door to do a job I was shoveling my driveway, they immediately came over shovel in hand and did my driveway and apron. I was so impressed with their kindness and assistance . One of the gentleman was the owner's son. I had to let the public know that not only are they excellent at what they do but also instilled in their son and the other employee's consideration for the elderly. Thank you so much !!!!!!! MERRY CHRISTMAS ............
- LMLisa MiotkeDec 5, 20255.0Liam and Seth did a great job getting my chimney cleaned and up and running for me. They were very friendly and made sure to clean everything up at the end.
- BHBarbara HodgenDec 2, 20254.0The employees who swept the chimney did a good job. They did leave some soot behind that we cleaned up.
- CRChris RenningNov 26, 20255.0Amy and Liam did an amazing job the first time they were out, due to miscommunication there was a delay in my second appointment but I don’t hold that against them. Liam came back out and did my repairs and showed me how to start a fire and it was perfect timing. Definitely recommend getting them to come out to your home.
Frequently Asked Questions About Chimney Guy
What services does Chimney Guy offer for fireplace and chimney maintenance?
Chimney Guy offers chimney sweeping, inspections, fireplace facelifts, smoke stain removal, masonry repairs such as crown repairs, chimney relining, smoke chamber repair, damper repair, tuckpointing, chimney rebuilds, and more.
Are Chimney Guy's technicians certified?
Yes, all team members are National Fireplace Institute (NFI) wood- and gas-certified as well as Chimney Safety Institute of America (CSIA)-certified.
Where is Chimney Guy located?
Chimney Guy is located at 680 Valley Road, Menasha, WI 54952, United States.
What are the operating hours of Chimney Guy?
Chimney Guy is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I contact Chimney Guy for service inquiries?
You can call Chimney Guy at 920-830-1920 or email jeanie@chimneyguy.com to get in touch with their experts.
Does Chimney Guy have a website where I can learn more or book services?
Yes, their website is https://chimneyguy.com/?utm_source=google&utm_medium=GBP&utm_campaign=website where you can find more information and contact details.
Are there any antique or furniture stores near Chimney Guy where I can shop?
Yes, Mid-Century Madness is an antique, furniture, and thrift store near Chimney Guy. You can visit it before or after your chimney service to shop for unique furniture and antiques.
What automotive service providers are located near Chimney Guy?
Nearby automotive services include AJ's Custom Paint & Body Work, AJ's Custom Paint and Repair, Erickson Auto Trim, and Intoxalock Ignition Interlock. These can be convenient if you need auto body work or ignition interlock services while visiting the area.
Are there any pet-related services close to Chimney Guy?
Yes, Wisconsin Dog Daycare provides pet boarding, veterinary, and pet services nearby, useful for pet owners visiting Chimney Guy.
What should I expect when scheduling a chimney inspection with Chimney Guy?
Chimney Guy's certified technicians will perform a thorough inspection adhering to industry standards to evaluate the condition of your chimney and fireplace, ensuring safety and optimal performance.