Business Details
About
Chimney ContractorChimney Sweep
The Chimney Guy has been serving the Fox Valley and Green Bay, WI area for over 20 years with expert chimney and fireplace services. All of our team members are National Fireplace Institute (NFI) wood- and gas-certified and Chimney Institute of America (CSIA)-certified, so you know you are getting the best and most knowledgeable care for your fireplace and chimney. We offer chimney sweeping, chimney inspections, fireplace facelifts & smoke stain removal, along with masonry repairs such as crown repairs, leaky chimney repairs, chimney relining, smoke chamber repair, damper repair, tuckpointing, chimney rebuilds, and more! Call our experts today at 920-830-1920 to get started right now.
Location
Hours
Reviews
4.7
160 reviews
5 stars
145
4 stars
3
3 stars1
2 stars2
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly, professional, and knowledgeable staff, highlighting their effective communication and willingness to answer questions.
Timeliness
Several reviews noted that technicians arrived on time and completed services efficiently, often ahead of schedule.
Quality of Work
Customers frequently mentioned thorough inspections and cleanings, with many expressing satisfaction with the quality of service provided.
Responsiveness
A number of customers reported issues with delayed responses to inquiries and appointment scheduling, indicating a need for improvement in this area.
Pricing
While some reviews mentioned that prices were higher than competitors, many customers felt the quality of service justified the cost.
- CGCrystal GrodeNov 10, 20255.0Professional, knowledgeable, timely. Highly recommend.
- AAalexis arnoldOct 30, 20255.0So happy I found them! Great communication, kept me up to date until the appointment. Arrived and got to work! My wood stove was really dirty and stopped working, now it’s clean and ready for winter !!!
- KFKristine FahrbachOct 28, 20255.0Luke was so helpful in the process of having to get a new gas insert for the fireplace. He ran into a little problem but was able to fix it the same day. I love my new one and it works like a charm!
- SHscott heatonOct 24, 20255.0Super professional techs Quick and thorough. No mess
- CSCandice SpringstrohOct 17, 20255.0The technician you sent out was wonderful. I was very impressed with this company.
Frequently Asked Questions About Chimney Guy
What services does Chimney Guy offer for fireplace and chimney maintenance?
Chimney Guy offers chimney sweeping, inspections, fireplace facelifts, smoke stain removal, masonry repairs such as crown repairs, chimney relining, smoke chamber repair, damper repair, tuckpointing, chimney rebuilds, and more.
Are Chimney Guy's technicians certified?
Yes, all team members are National Fireplace Institute (NFI) wood- and gas-certified as well as Chimney Safety Institute of America (CSIA)-certified.
Where is Chimney Guy located?
Chimney Guy is located at 680 Valley Road, Menasha, WI 54952, United States.
What are the operating hours of Chimney Guy?
Chimney Guy is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I contact Chimney Guy for service inquiries?
You can call Chimney Guy at 920-830-1920 or email jeanie@chimneyguy.com to get in touch with their experts.
Does Chimney Guy have a website where I can learn more or book services?
Yes, their website is https://chimneyguy.com/?utm_source=google&utm_medium=GBP&utm_campaign=website where you can find more information and contact details.
Are there any antique or furniture stores near Chimney Guy where I can shop?
Yes, Mid-Century Madness is an antique, furniture, and thrift store near Chimney Guy. You can visit it before or after your chimney service to shop for unique furniture and antiques.
What automotive service providers are located near Chimney Guy?
Nearby automotive services include AJ's Custom Paint & Body Work, AJ's Custom Paint and Repair, Erickson Auto Trim, and Intoxalock Ignition Interlock. These can be convenient if you need auto body work or ignition interlock services while visiting the area.
Are there any pet-related services close to Chimney Guy?
Yes, Wisconsin Dog Daycare provides pet boarding, veterinary, and pet services nearby, useful for pet owners visiting Chimney Guy.
What should I expect when scheduling a chimney inspection with Chimney Guy?
Chimney Guy's certified technicians will perform a thorough inspection adhering to industry standards to evaluate the condition of your chimney and fireplace, ensuring safety and optimal performance.