Business Details
About
PlumberFire Protection ServiceFire Sprinklers
Monona Plumbing & Fire Protection provides residential plumbing, commercial plumbing, and fire prevention services to the Madison, WI area.
Location
Hours
Reviews
4.6
346 reviews
5 stars
300
4 stars
13
3 stars
7
2 stars5
1 star
21
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the professionalism, knowledge, and efficiency of the technicians.
Responsiveness
Many reviews highlighted the prompt response times and quick scheduling for both emergency and regular service.
Customer Support
While most feedback was positive regarding customer service, there were a few negative experiences related to billing and communication issues.
Trustworthiness
Numerous customers expressed trust in the company's work and reliability, often recommending them for various plumbing needs.
Pricing
Feedback on pricing was mixed; while many found it reasonable, some felt certain charges were high for specific services.
- BMBonnie McMullin-Lawton1 day ago5.0Great service - helped identify a problem with a new but unsuccessful problem. Helped select/approve of an alternative. Great install. Quick, careful, tested. Success!
- DBDrew BeattyJan 5, 20265.0Been great every time I've needed something plumbing related at all. Always quick to respond and friendly, efficient workers that have always given me some pointers on things to look out for. Highly recommend this place
- GTGreivin TorrentesDec 28, 20254.0Was a good experience. responsive customer support, fair pricing, and timely delivery
- JSJen snellDec 24, 20255.0I’ve hired Monona Plumbing since 2019. Their team is so competent with remodeling kitchens, bathrooms, hot water heaters , water softeners, exterior hose bibs . Trustworthy and reliable .
- CBChrystal BostianDec 15, 20255.0The representative was helpful, polite, and knew what he was doing. He answered all my questions in manner I could easily understand. Overall, it was a lovely experience, except for having to purchase a new water heater ($), but that was easy, too!
Frequently Asked Questions About Monona Plumbing & Fire Protection
What types of plumbing services does Monona Plumbing & Fire Protection offer?
Monona Plumbing & Fire Protection offers a comprehensive range of plumbing services, including residential and commercial plumbing, new construction, plumbing system repairs, fixture and equipment installation, sewer and drain cleaning, and special projects like buildouts and remodels, as well as complete site work package of earthwork and site utilities services for our customers.
Can Monona Plumbing & Fire Protection handle large commercial plumbing projects?
Absolutely. Monona Plumbing & Fire Protection is equipped to manage and self-perform all phases of commercial plumbing projects, from design and fabrication to installation and service. We handle projects of all sizes, including complex commercial plumbing systems.
Are emergency plumbing services available?
Yes, Monona Plumbing & Fire Protection provides 24/7 emergency plumbing services 7 days a week, 52 weeks a year, for both residential and commercial clients. You can contact us anytime for urgent plumbing needs and rest assured, we will provide as much assistance in diagnosing the problem prior to coming out, to help you avoid unnecessary emergency charges.
What fire protection services does Monona Plumbing & Fire Protection offer?
Monona Plumbing & Fire Protection provides a complete package for fire sprinkler systems, including estimating, design, fabrication, installation, service, and inspection.
Can Monona Plumbing & Fire Protection handle both new construction and retrofit sprinkler system or fire protection projects?
Yes, we have in-house fire protection design staff capable of meeting the requirements for both new construction and retrofit projects.
Are regular inspections and maintenance of fire sprinkler systems required?
Yes, state and local codes require regular inspections and testing of fire sprinkler systems to ensure they function properly in an emergency.
Can Monona Plumbing & Fire Protection service systems they did not install?
Yes, we can service and maintain plumbing and fire sprinkler systems regardless of who performed the original installation
What site work services does Monona Plumbing & Fire Protection offer?
Monona Plumbing & Fire Protection provides a complete site work package that includes earthwork and site utilities services. We handle everything from excavation and grading to the installation of sanitary sewer, storm sewer, and watermain systems
What types of plumbing services does Monona Plumbing & Fire Protection offer?
Monona Plumbing & Fire Protection offers residential and commercial plumbing, including new construction, plumbing system repairs, fixture and equipment installation, sewer and drain cleaning, and special projects like buildouts and remodels, as well as site work services such as earthwork and site utilities.
Can Monona Plumbing & Fire Protection handle large commercial plumbing projects?
Yes, they are equipped to manage all phases of commercial plumbing projects, including design, fabrication, installation, and service for projects of all sizes.
Are emergency plumbing services available at Monona Plumbing & Fire Protection?
Yes, they provide 24/7 emergency plumbing services every day of the year for both residential and commercial clients, including assistance in diagnosing issues before dispatching a technician.
What fire protection services does Monona Plumbing & Fire Protection provide?
They provide a full package for fire sprinkler systems that includes estimating, design, fabrication, installation, service, and inspection.
Does Monona Plumbing & Fire Protection service systems they did not install?
Yes, they can service and maintain plumbing and fire sprinkler systems regardless of who performed the original installation.
What are the office hours of Monona Plumbing & Fire Protection?
The office is open Monday through Friday from 7:00 AM to 4:00 PM.
What payment options does Monona Plumbing & Fire Protection accept?
They accept American Express, cash, check, Discover, financing, invoice payments, MasterCard, and Visa.
Where is Monona Plumbing & Fire Protection located?
They are located at 3126 Watford Way, Madison, WI 53713, USA.
How can customers visiting Monona Plumbing & Fire Protection benefit from nearby automotive services?
Customers can conveniently access nearby automotive repair and towing services such as DK Auto & Towing and Tony's Auto Repair & Towing for any vehicle repairs or towing needs while visiting or after their appointment.
What nearby fitness and recreational options are available to Monona Plumbing & Fire Protection customers?
Visitors can enjoy nearby places like the Mad-gladiators boxing club and Summit Strength & Fitness for fitness and recreation before or after their service appointments.