Business Details
About
PlumberFire Protection ServiceFire Sprinklers
Monona Plumbing & Fire Protection provides residential plumbing, commercial plumbing, and fire prevention services to the Madison, WI area.
Location
Hours
Reviews
4.6
333 reviews
5 stars
288
4 stars
12
3 stars
7
2 stars
5
1 star
21
What are people saying?
AI-generated from recent customer reviews
Responsiveness
Customers frequently praised the quick response times and ability to handle emergency situations effectively.
Professionalism
Many reviews highlighted the professionalism and courteousness of the technicians, noting their knowledge and ability to explain issues clearly.
Quality of Work
Overall, customers expressed satisfaction with the quality of work performed, often mentioning successful resolutions to plumbing issues.
Customer Service
While most feedback was positive regarding customer service, there were a few negative experiences related to communication and handling of specific issues.
Pricing
Customers generally found the pricing to be reasonable, although some expressed concerns about high costs for certain services.
- LHLynn Hanson1 day ago5.0Excellent service! Called Monona Plumbing at 10:00 A.M. and by 2:15 work was completed. Attempted to repair old faucet, ordered and installed new faucet.
- ARAlex Robbins2 days ago5.0As a self-conscious, first-time homeowner, feeling dumb about house maintenance is par for the course. I’ve had these guys out multiple times and they’re really nice and have answered the same handful of questions three times over. About half a year into the fixes and installations they’ve done and there’s no problems.
- JSJon Sunderlage6 days ago1.0I’m trying to call about a bill that I’ve been sent for $1657 is not mine and I’ve been treated horribly for trying to help you get the bill sent to the correct place. I offered to show the invoice of the bill that I’ve paid to the company that scheduled and authorize the work by Monona plumbing and the guy didn’t have the time of day to even listen. The company that owes for the money is an established company and good for their money. I’ve called three times and all three times I’ve been hung up or transferred and hung up on. I also called three months ago when the initial bill was sent to me and updated the problem and thought it was resolved. I then three months later got account is past due. Bill sent to me again. This review is to Madison Branch accounting that I spoke to
- TCTom CNov 11, 20255.0Monona Plumbing did an excellent job with the work needed for our bathroom remodel, including relocating plumbing lines and installing fixtures. They were always available when we needed to schedule them during the remodeling process. Professional work on their part. Highly recommended!
- MAMary AndersonOct 25, 20255.0I had an emergency water leak in my main water line below the shut off valve to the house. The Madison Water Utility failed to shut off the water to the house completely despite sending two different people out to my house. Water continued to leak causing wet pipe. The first plumber I called could not deal with wet pipe and recommended Monona Plumbing. Monona came immediately and was able to deal with the wet pipe and fix the leak. I paid what seemed like a lot of money for this service but it was done quickly under emergency conditions when another plumber was unable to help.
Frequently Asked Questions About Monona Plumbing & Fire Protection
What types of plumbing services does Monona Plumbing & Fire Protection offer?
Monona Plumbing & Fire Protection offers a comprehensive range of plumbing services, including residential and commercial plumbing, new construction, plumbing system repairs, fixture and equipment installation, sewer and drain cleaning, and special projects like buildouts and remodels, as well as complete site work package of earthwork and site utilities services for our customers.
Can Monona Plumbing & Fire Protection handle large commercial plumbing projects?
Absolutely. Monona Plumbing & Fire Protection is equipped to manage and self-perform all phases of commercial plumbing projects, from design and fabrication to installation and service. We handle projects of all sizes, including complex commercial plumbing systems.
Are emergency plumbing services available?
Yes, Monona Plumbing & Fire Protection provides 24/7 emergency plumbing services 7 days a week, 52 weeks a year, for both residential and commercial clients. You can contact us anytime for urgent plumbing needs and rest assured, we will provide as much assistance in diagnosing the problem prior to coming out, to help you avoid unnecessary emergency charges.
What fire protection services does Monona Plumbing & Fire Protection offer?
Monona Plumbing & Fire Protection provides a complete package for fire sprinkler systems, including estimating, design, fabrication, installation, service, and inspection.
Can Monona Plumbing & Fire Protection handle both new construction and retrofit sprinkler system or fire protection projects?
Yes, we have in-house fire protection design staff capable of meeting the requirements for both new construction and retrofit projects.
Are regular inspections and maintenance of fire sprinkler systems required?
Yes, state and local codes require regular inspections and testing of fire sprinkler systems to ensure they function properly in an emergency.
Can Monona Plumbing & Fire Protection service systems they did not install?
Yes, we can service and maintain plumbing and fire sprinkler systems regardless of who performed the original installation
What site work services does Monona Plumbing & Fire Protection offer?
Monona Plumbing & Fire Protection provides a complete site work package that includes earthwork and site utilities services. We handle everything from excavation and grading to the installation of sanitary sewer, storm sewer, and watermain systems
What types of plumbing services does Monona Plumbing & Fire Protection offer?
Monona Plumbing & Fire Protection offers residential and commercial plumbing, including new construction, plumbing system repairs, fixture and equipment installation, sewer and drain cleaning, and special projects like buildouts and remodels, as well as site work services such as earthwork and site utilities.
Can Monona Plumbing & Fire Protection handle large commercial plumbing projects?
Yes, they are equipped to manage all phases of commercial plumbing projects, including design, fabrication, installation, and service for projects of all sizes.
Are emergency plumbing services available at Monona Plumbing & Fire Protection?
Yes, they provide 24/7 emergency plumbing services every day of the year for both residential and commercial clients, including assistance in diagnosing issues before dispatching a technician.
What fire protection services does Monona Plumbing & Fire Protection provide?
They provide a full package for fire sprinkler systems that includes estimating, design, fabrication, installation, service, and inspection.
Does Monona Plumbing & Fire Protection service systems they did not install?
Yes, they can service and maintain plumbing and fire sprinkler systems regardless of who performed the original installation.
What are the office hours of Monona Plumbing & Fire Protection?
The office is open Monday through Friday from 7:00 AM to 4:00 PM.
What payment options does Monona Plumbing & Fire Protection accept?
They accept American Express, cash, check, Discover, financing, invoice payments, MasterCard, and Visa.
Where is Monona Plumbing & Fire Protection located?
They are located at 3126 Watford Way, Madison, WI 53713, USA.
How can customers visiting Monona Plumbing & Fire Protection benefit from nearby automotive services?
Customers can conveniently access nearby automotive repair and towing services such as DK Auto & Towing and Tony's Auto Repair & Towing for any vehicle repairs or towing needs while visiting or after their appointment.
What nearby fitness and recreational options are available to Monona Plumbing & Fire Protection customers?
Visitors can enjoy nearby places like the Mad-gladiators boxing club and Summit Strength & Fitness for fitness and recreation before or after their service appointments.