Certified by Monona Plumbing & Fire Protection • Mar 01, 2026
Reviews
4.7
348 reviews
5 stars
304
4 stars
13
3 stars
7
2 stars5
1 star
19
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the professionalism, knowledge, and efficiency of the technicians, highlighting their ability to explain issues and provide helpful tips.
Responsiveness
Many reviews noted the company's quick response times, especially in emergency situations, and their ability to schedule appointments promptly.
Customer Support
While most feedback was positive regarding customer service, there were a few complaints about rude interactions and billing issues that affected overall satisfaction.
Workmanship
The quality of work was frequently commended, with customers expressing satisfaction with installations, repairs, and overall project execution.
Pricing
Customers found the pricing to be reasonable and fair for the quality of service received, although some expressed concerns about high costs for specific repairs.
TV
Trisha Vanatta
Feb 6, 2026
5.0
Brian and Luke are great! Good people you trust in your home and they do excellent work. Have had them out for an emergency late night as well as scheduled appointments and would definitely recommend Monona Plumbing.
PH
P.J. Harper
Jan 23, 2026
5.0
We needed a toilet replaced and some work on our water softener. These ended up getting done in two separate visits. Both plumbers were polite and on-time. The one working on our water softener took time to explain the work and give me some tips about using the water softener. They wore shoe covers and were nice to our cat :-)
BM
Bonnie McMullin-Lawton
Jan 11, 2026
5.0
Great service - helped identify a problem with a new but unsuccessful problem. Helped select/approve of an alternative. Great install. Quick, careful, tested. Success!
DB
Drew Beatty
Jan 5, 2026
5.0
Been great every time I've needed something plumbing related at all. Always quick to respond and friendly, efficient workers that have always given me some pointers on things to look out for. Highly recommend this place
GT
Greivin Torrentes
Dec 28, 2025
4.0
Was a good experience. responsive customer support, fair pricing, and timely delivery
Frequently Asked Questions About Monona Plumbing & Fire Protection
What types of plumbing services does Monona Plumbing & Fire Protection offer?
Monona Plumbing & Fire Protection offers a comprehensive range of plumbing services, including residential and commercial plumbing, new construction, plumbing system repairs, fixture and equipment installation, sewer and drain cleaning, and special projects like buildouts and remodels, as well as complete site work package of earthwork and site utilities services for our customers.
Can Monona Plumbing & Fire Protection handle large commercial plumbing projects?
Absolutely. Monona Plumbing & Fire Protection is equipped to manage and self-perform all phases of commercial plumbing projects, from design and fabrication to installation and service. We handle projects of all sizes, including complex commercial plumbing systems.
Are emergency plumbing services available?
Yes, Monona Plumbing & Fire Protection provides 24/7 emergency plumbing services 7 days a week, 52 weeks a year, for both residential and commercial clients. You can contact us anytime for urgent plumbing needs and rest assured, we will provide as much assistance in diagnosing the problem prior to coming out, to help you avoid unnecessary emergency charges.
What fire protection services does Monona Plumbing & Fire Protection offer?
Monona Plumbing & Fire Protection provides a complete package for fire sprinkler systems, including estimating, design, fabrication, installation, service, and inspection.
Can Monona Plumbing & Fire Protection handle both new construction and retrofit sprinkler system or fire protection projects?
Yes, we have in-house fire protection design staff capable of meeting the requirements for both new construction and retrofit projects.
Are regular inspections and maintenance of fire sprinkler systems required?
Yes, state and local codes require regular inspections and testing of fire sprinkler systems to ensure they function properly in an emergency.
Can Monona Plumbing & Fire Protection service systems they did not install?
Yes, we can service and maintain plumbing and fire sprinkler systems regardless of who performed the original installation
What site work services does Monona Plumbing & Fire Protection offer?
Monona Plumbing & Fire Protection provides a complete site work package that includes earthwork and site utilities services. We handle everything from excavation and grading to the installation of sanitary sewer, storm sewer, and watermain systems
What types of plumbing services does Monona Plumbing & Fire Protection offer?
Monona Plumbing & Fire Protection offers residential and commercial plumbing, including new construction, plumbing system repairs, fixture and equipment installation, sewer and drain cleaning, and special projects like buildouts and remodels, as well as site work services such as earthwork and site utilities.
Can Monona Plumbing & Fire Protection handle large commercial plumbing projects?
Yes, they are equipped to manage all phases of commercial plumbing projects, including design, fabrication, installation, and service for projects of all sizes.
Are emergency plumbing services available at Monona Plumbing & Fire Protection?
Yes, they provide 24/7 emergency plumbing services every day of the year for both residential and commercial clients, including assistance in diagnosing issues before dispatching a technician.
What fire protection services does Monona Plumbing & Fire Protection provide?
They provide a full package for fire sprinkler systems that includes estimating, design, fabrication, installation, service, and inspection.
Does Monona Plumbing & Fire Protection service systems they did not install?
Yes, they can service and maintain plumbing and fire sprinkler systems regardless of who performed the original installation.
What are the office hours of Monona Plumbing & Fire Protection?
The office is open Monday through Friday from 7:00 AM to 4:00 PM.
What payment options does Monona Plumbing & Fire Protection accept?
They accept American Express, cash, check, Discover, financing, invoice payments, MasterCard, and Visa.
Where is Monona Plumbing & Fire Protection located?
They are located at 3126 Watford Way, Madison, WI 53713, USA.
How can customers visiting Monona Plumbing & Fire Protection benefit from nearby automotive services?
Customers can conveniently access nearby automotive repair and towing services such as DK Auto & Towing and Tony's Auto Repair & Towing for any vehicle repairs or towing needs while visiting or after their appointment.
What nearby fitness and recreational options are available to Monona Plumbing & Fire Protection customers?
Visitors can enjoy nearby places like the Mad-gladiators boxing club and Summit Strength & Fitness for fitness and recreation before or after their service appointments.
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Certified March 01, 2026Yext Knowledge Graph
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