Business Details
About
Remodeling ContractorBathroom RemodelerBathtub RefinishingDouble Pane Window InstallationWindow Installation ServiceKitchen RemodelerDoor InstallationScreen Doors & WindowsGlass & WindowsKitchen Planning & Installation
To learn about Mad City Windows and its history, you need to start back in 1998 when our family-owned company first opened its doors and changed the face of home remodeling in Wisconsin and Illinois.
Details
- Onsite servicesAvailable
Location
Hours
Reviews
4.5
3,682 reviews
5 stars
2,994
4 stars
265
3 stars
65
2 stars54
1 star
304
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and courtesy of the installation teams.
Quality of Work
Many reviews highlighted the high quality of installations, with customers expressing satisfaction with their new showers and windows.
Communication Issues
Some customers reported problems with communication, particularly regarding sales tactics and follow-up.
Timeliness
Several reviews noted that installations were completed efficiently and within the promised timeframes.
Customer Service
While many customers had positive experiences, there were complaints about poor customer service and unresolved issues.
- LBLoneal Beck2 days ago5.0The installer Chris was excellent doing his job of installing our new windows and demonstrated how to open & close them properly and the right cleaner to use. We had a problem with two of the windows that weren't sealed properly at the factory. They were replaced and now are fine. It was nice to have the same installer Chris do the replacements. Chris was punctual, knowledgeable, and courteous making sure everything was done properly. The district field manager also came and checked to make sure everything was satisfactory and answered any questions. We're very happy with our new windows!
- KSkeith schiebel4 days ago1.0Pressure sales, mold scare tactics, left estimator with spouse, bathtub replacement quote $20,000. Then it decreased to $14,009 if accepted in one month. $9000 if paid immediately. Scare tactics used on old people. Follow up calls had price at &5009 . That's a $15,000 difference. Estimator said he was the manager and faked a call to seek a better offer. Typical high pressure sales. Don't let your parents deal with these snakes alone.
- BKBrad Kail4 days ago5.0Eric S provided outstanding service for the installation of our new shower conversion. Arrived on time. Treated our home with respect. Cleaned up all work areas. Keep me informed through out the process. Reviewed the finalized project to insure it meet our expectations. Completed the project chevk list and thanked us for our businedd.
- MOMere OxendineJan 5, 20265.0Mad City is very detailed when showing their products and how their products are made. They warrant everything unlike other companies where there's things left out. The warranty also goes to the new owner if you sell your house .Mad City comes back to your home to repair anything upon your request. I've had nothing but great success with mine you customize your own shower,tub or entire bathroom. Mad City makes their own products in their own warehouse.
- DNDave's NotHeereDec 29, 20255.0My name is Robert Chase my wife Lori and I used Mad City to put in a safe walk-in shower for my wife and I. The folks we dealt with from the salesman to the installers were great, they were friendly and professional. On the day of the installation an entire crew showed up and knocked the job in a 8 hours and they took the time to clean up and haul everything off. Best part is that we've been completely pleased with they did for us. I wholeheartedly recommend them to anyone needing a shower up grade you won't regret it. When we get ready to remodel our kitchen I'm calling them without hesitation. Respectfully Robert Chase
Frequently Asked Questions About Mad City Windows & Baths of Madison
What services does Mad City Windows & Baths of Madison offer?
Mad City Windows & Baths of Madison offers remodeling services including bathroom remodels, bathtub refinishing, double pane window installation, window installation, kitchen remodeling, door installation, and kitchen planning & installation.
Where is Mad City Windows & Baths of Madison located?
It is located at 4916 E Broadway, Madison, WI 53716, USA.
What are the business hours of Mad City Windows & Baths of Madison?
They are open Monday through Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 9:00 PM.
Is Mad City Windows & Baths of Madison a family-owned business?
Yes, it is a family-owned company that began operations in 1998, focusing on home remodeling in Wisconsin and Illinois.
How can I contact Mad City Windows & Baths of Madison by phone?
You can reach them at +1 608-453-6866.
Does Mad City Windows & Baths of Madison provide onsite services?
Yes, they offer onsite services to customers.
How can I find Mad City Windows & Baths of Madison online?
You can visit their website at https://madcitywindows.com/madison/ or follow them on social media channels such as Facebook, Instagram (madcitybathsandwindows), Twitter (madcitywindows), LinkedIn, Pinterest, and YouTube.
What nearby stores could I visit for home improvement supplies when visiting Mad City Windows & Baths of Madison?
Nearby home improvement stores include L&W Supply - Madison, WI and Countertop Installers USA, both conveniently close for additional supplies.
Are there places nearby for painting or wallpaper if I’m remodeling my home with Mad City Windows & Baths?
Yes, Premier Paint & Wallpaper is close by offering paint and wallpaper supplies that complement your remodeling projects.
What nearby places can help with moving or storage during a remodeling project at Mad City Windows & Baths?
Nearby storage and moving options include Mayflower Moving and Armstrong Relocation Company, both providing convenient solutions for your relocation or storage needs during remodeling.