To learn about Mad City Windows and its history, you need to start back in 1998 when our family-owned company first opened its doors and changed the face of home remodeling in Wisconsin and Illinois.
Customers consistently praised the quality and professionalism of the installation work, noting that projects were completed efficiently and with great attention to detail.
Customer Service
While many reviews highlighted excellent customer service and communication, there were also complaints about high-pressure sales tactics and rude behavior from some sales representatives.
Timeliness
Most customers appreciated the timely completion of projects, often noting that installations were finished in a single day as promised.
Product Satisfaction
Customers expressed high satisfaction with the quality of the products, particularly windows and walk-in showers, noting improvements in energy efficiency and aesthetics.
TR
Tyler Richards
5 days ago
1.0
Rude and condescending were the words my wife used to describe the Mad City representative who came to give us an estimate on a bathroom remodel today. That he used overly technical jargon and then would ask her “do you know what that means?” Then the pricing for replacing a bathtub and surround only: $16,000. Given the lack of respect, high pressure sales techniques, and an astronomically high estimate, we will be taking our business elsewhere. Deeply disappointed that my wife couldn’t be spoken to in a respectful manner and that the salesman was very determined to try and undermine her confidence to make a sale.
HS
Haley Seifert
Dec 29, 2025
5.0
We had two old windows replaced this fall and are extremely happy with how they turned out. We chose to replace them with larger windows, and the final result exceeded our expectations. The entire project was completed in one day, and everything was left clean and tidy when finished.
PG
Patty Gerke
Dec 22, 2025
5.0
Mad City Bath is a great company to work with, we would absolutely recommend them for your bath remodel.
RA
Robert Scott Aldrich
Dec 18, 2025
2.0
The salesperson that came out was rude and didn’t want to listen to us customers. It seems like he didn’t want to be working and didn’t listen to the dispatcher.
LS
Lucy S
Dec 2, 2025
5.0
From start to finish very organized and efficient. Done in one day as promised.Truly like the new look. Bathroom clean and fresh and seems so much brighter. Erik was the installer and he did a wonderful meticulous job.
Frequently Asked Questions About Mad City Windows & Baths of La Crosse
What services does Mad City Windows & Baths of La Crosse offer?
They provide home remodeling services including bathroom remodeling, bathtub refinishing, double pane window installation, kitchen remodeling, door installation, screen doors and windows, and kitchen planning and installation.
Where is Mad City Windows & Baths of La Crosse located?
The business is located at 2726 Larson St, La Crosse, WI 54603, USA.
What are the business hours for Mad City Windows & Baths of La Crosse?
They are open Monday through Saturday from 8:00 AM to 9:00 PM and on Sundays from 10:00 AM to 9:00 PM.
Is Mad City Windows & Baths of La Crosse family-owned?
Yes, the company is family-owned and has been operating since 1998.
Does Mad City Windows & Baths of La Crosse provide onsite services?
Yes, they offer onsite services as part of their home remodeling business.
How can I contact Mad City Windows & Baths of La Crosse?
You can reach them by phone at +1 715-533-7889 or visit their website at https://madcitywindows.com/lacrosse/
What is a nearby educational institution to Mad City Windows & Baths of La Crosse?
Western Technical College Automotive Technology Center and Western Technical College Diesel and Heavy Equipment Program are nearby education facilities.
Are there any nearby services that could complement home improvement projects?
Yes, nearby businesses like Orkin Pest Control provide pest control services, and Safe-Fast offers hardware and medical supplies, which may complement home improvement projects.
Which nearby places could help with waste disposal after remodeling?
Green Circle Recycling, Harter's Quick Clean Up Service, and Coulee Roll-Off Services are nearby options for recycling and garbage collection.
What nearby recreational or shopping destinations could I visit before or after my appointment?
Redfeather Outdoors offers outdoor gear and sporting goods and Redfeather Snowshoes serves as an attraction and bicycle shop, both nearby for shopping or recreational activities.