Technicians consistently demonstrated professionalism, knowledge, and courtesy during service calls.
Customer Service
Customers praised the company's responsive and friendly customer service, highlighting effective communication throughout the process.
Efficiency
Service appointments were noted for being timely and efficient, with technicians completing tasks quickly and effectively.
Quality Work
Many reviews emphasized the high quality of work performed, with customers expressing satisfaction with the results of installations and maintenance.
Long-term Trust
Several customers mentioned long-term relationships with the company, indicating trust and reliability over many years.
KR
Kathy Radloff
3 days ago
5.0
Anthony Jens from Guthrie and Frey was very friendly, personable, professional and very efficient. He offered to show me how to replace the RO filter and re-pressurize the system, however I'm not mechanically inclined, so we'll continue to have G+F replace the filter.
Everyone we've had contact with from G+F has been just wonderful. Thanks Anthony!
AW
Anthony J. Walker
Nov 17, 2025
5.0
Guthrie & Frey was very punctual with coming to my house at the scheduled time. The workman named "Aaron " was very thorough & informative. He explained everything every step of the way. As well as asked did I have any other questions? He was extremely respectful ( wore shoe covers without me asking him to ) and very professional. He knew his s***. 🤣🤣 ( stuff ) 🤣🤣Best home visit! Highly recommend.
Sincerely,
Tony Walker
MG
Martin Gallun
Nov 11, 2025
5.0
I’ve been using Guthrie & Frey for the last 6 years. They provide outstanding service (especially Jake). They keep our water (we have shale in our well water) crystal clear and safe to use. They show up on time and get the maintenance done quickly and thoroughly. I would highly recommend them for water conditioning!
SB
Stephanie de la barra
Nov 6, 2025
5.0
This company is bar none the best. They are friendly on the phone and a pleasure to work with. There was a mixup with my service delivery and they were on top of it right away. Making sure I had my service within two days . The technician, was the most professional, and kind service technician I have seen in a great while. At a time when customer service seems to be a thing of the past this company steps it up to above and beyond. They show their customers they care about them not just the money. If I could give you 10 stars I would. Thank you Guthrie & Frey
SO
Susan O'Connell
Nov 4, 2025
5.0
Ryan arrived on time and brought along all that was needed to install my new water softener. I felt comfortable allowing him to enter the house while I was not here using the garage code. He completed the work within the time frame he suggested to me. When he was finished, he went through the usage instructions in a clear and concise manner so I could follow them. He also provided me with information on how to access directions using the Guthrie & Frey website. He cleaned up after the install and took the old softener and water storage unit with him so I did not have to dispose of them. All good!
Frequently Asked Questions About Guthrie & Frey Water Conditioning LLC
What services does Guthrie & Frey Water Conditioning LLC provide?
Guthrie & Frey offers full service water conditioning, including expert advice and water softening equipment supply since 1974.
Where is Guthrie & Frey Water Conditioning LLC located?
The company is located at 1125 Richards Road, Hartland, WI 53029, USA.
What are the business hours of Guthrie & Frey Water Conditioning LLC?
They are open Monday through Friday from 7:30 AM to 5:00 PM and are closed on Saturdays and Sundays.
How can I contact Guthrie & Frey Water Conditioning LLC?
You can reach them by phone at +1 262-932-9812 or their alternate phone +1 262-367-1960.
Since when has Guthrie & Frey Water Conditioning LLC been in business?
They have been providing water conditioning services since 1974.
What counties does Guthrie & Frey Water Conditioning LLC serve?
They serve Jefferson, Kenosha, Ozaukee, Racine, Walworth, Washington, and Waukesha Counties in Wisconsin.
What should I expect when visiting Guthrie & Frey Water Conditioning LLC in Hartland?
You can expect expert advice on water conditioning products and services, supported by decades of experience, located conveniently near various local businesses and services.
Are there any pet services near Guthrie & Frey Water Conditioning LLC?
Yes, Best Paw Forward, a dog trainer and pet service, is nearby for pet care needs before or after your visit.
What nearby businesses might complement a visit to Guthrie & Frey Water Conditioning LLC?
Businesses like Kitchen Creators Inc for home goods and countertop installation, and Crystal Clean for environmental services are nearby and might be helpful.
Is there a nearby health and wellness facility close to Guthrie & Frey Water Conditioning LLC?
Yes, Catalyst Wellness Hartland, offering chiropractic and pilates services, is located nearby to support your overall wellness.