Technicians are consistently described as professional, knowledgeable, and courteous.
Customer Service
Customers appreciate the friendly and responsive service, with many highlighting the thorough explanations provided by technicians.
Timeliness
The company is noted for prompt service, often arriving quickly to address issues.
Quality of Work
Overall, customers express satisfaction with the quality of work performed, including thorough diagnostics and effective solutions.
Communication
Technicians are praised for their clear communication and willingness to answer questions, enhancing customer confidence.
KC
Katelyn Crowner
2 days ago
1.0
Feel like I paid 150 dollars for nothing. The tech came and stared at my furnace and then said what may be the problem with no diagnostic work up on the furnace. Not even a multimeter to test for electrical load going through my switch or inducer fan. Then I was quoted 1300 for a repair that's 4 screws and 30 minute job. Huge ripoff of a company and I'm sure I won't see my 150 back for "diagnostic" work.
JW
J W
4 days ago
5.0
I had an outstanding experience with Black Haak. Their team is professional, friendly, and extremely communicative. Whether it was plumbing, heating, or electrical work, they delivered top-notch quality and explained everything clearly. The staff made the whole process stress-free. I highly recommend them to anyone looking for reliable, skilled, and friendly service!
CA
Colin Averill
4 days ago
5.0
Andy and Colton were great! Very friendly, and did a great job replacing our main panel. They took the time to label as many of the breakers as the three of us could figure out, and Andy's handwriting is beautiful. Anytime I label a breaker it looks like a 3-year-old wrote it, so I really appreciate it. They also answered some questions I had while I was replacing and removing some light switches. Thanks guys!
EG
Emily Garland
Nov 17, 2025
3.0
We recently had to get our house rewired. We're still waiting for the fan light in the bathroom to be connected maybe they could clean up their mess. My mother's in a wheelchair so she doesn't know what the mess looks like in the basement. And maybe they could put our access panel back on correctly. I've only heard good things about this company. But my personal experience is that the job still isn't done and the mess is still there.
DV
Donald Voigt
Oct 31, 2025
5.0
Upon reviewing the professional biography of Black-Haak service technician Mark V, a Navy veteran, I was confident that the plumbing repair would be executed with professionalism, efficiency, and timeliness. Notably, Mark was assigned to guide and mentor Cooper, a practice that is often undertaken by veterans. The water heater replacement was carried out in a meticulous and hygienic manner. I anticipate future service from Black-Haak and extend my gratitude for their exceptional service.
To foster a sense of camaraderie and support among veterans, Black-Haak should consider implementing initiatives that encourage and reward veterans to associate with veteran service organizations such as The American Legion. Veterans continue to make significant contributions to their communities, both locally and nationally. If Mark harbors a passion for motorcycles, his employer should provide him with the opportunity to join a local American Legion Post and connect with the WI 6th District American Legion Riders.
Frequently Asked Questions About Black-Haak Heating
What services does Black-Haak Heating provide?
Black-Haak Heating offers heating, cooling, electrical, plumbing, and geothermal contractor services for homes and businesses in the Fox Valley.
What areas does Black-Haak Heating serve?
Black-Haak Heating serves several cities in the Fox Valley including Appleton, Darboy, DePere, Green Bay, Kaukauna, Larsen, Little Chute, Menasha, Neenah, Oshkosh, Winneconne, Brillion, and Fox Crossing.
What are the business hours of Black-Haak Heating?
Black-Haak Heating operates Monday through Friday from 7:00 AM to 6:00 PM, and on Saturdays and Sundays from 7:00 AM to 12:00 PM.
Is Black-Haak Heating accessible for customers with disabilities?
Yes, the business has a wheelchair accessible entrance, parking, seating, and restroom facilities, as well as a unisex restroom available.
Can customers visit Black-Haak Heating without an appointment?
Yes, Black-Haak Heating does not require appointments for their services.
Does Black-Haak Heating offer 24-hour services?
Yes, Black-Haak Heating serves Northeast Wisconsin 24 hours a day for urgent heating, cooling, electrical, or plumbing needs.
Where is Black-Haak Heating located?
Black-Haak Heating is located at N967 Quality Drive, Greenville, WI 54942, USA.
What nearby services can customers access when visiting Black-Haak Heating?
Nearby, customers can find services such as Joe's Collision & Restoration for auto repairs, Diamond H2O for plumbing and specialty groceries, and U-Haul Neighborhood Dealer for storage and moving needs.
Are there dining options close to Black-Haak Heating?
Yes, customers can enjoy nearby dining at Burger King for fast food or Aunty's Cafe for Chinese and Asian cuisine.
What industrial and business services are near Black-Haak Heating?
Nearby industrial and business services include Johnson Controls for fire protection, Sure Controls Inc. for engineering services, Festo as an industrial company, and Storage Battery Systems, LLC for industrial equipment and batteries.