Professional Heating & Air Conditioning

Reviews

• KG

  Kevin Glosny

  Jul 11, 2024
  5.0
  High quality company! Friendly, courteous and knowledgable staff. They use reliable quality equipment. I would highly recommend Professional Heating & Air Conditioning of Green Bay!
• BB

  Badger8th (Badger8th)

  May 17, 2022
  5.0
  Our AC unit died last Friday, so on the recommendation of a relative I decided to give Professional H&AC a call. They sent out a tech on Monday to look at the unit and were able to get it working again, replaced a few parts. The system was working again and everything seemed great. Then, the next morning, I discovered that while the unit did run just fine, the issue now was it wouldn't shut off, and I awoke to frost on my cooling lines both inside and outside the house. Called them back and asked for a follow-up, and a tech was at my house later the same day. The new tech diagnosed the issue quickly, put my whole system through a fully cooling cycle to be sure, and did not charge me a dime for the 2nd visit. To me, the important thing is they came back promptly and got the job done. I'm the kind of person where if you're professional and polite, and treat me fairly, I'm happy to be understanding in a situation like this. Really pleased with the level of service I got from Professional H&AC, and will be using them again in the future.
• CW

  Chad Will

  Dec 4, 2019
  1.0
  They expect payment without finishing the project. Sub-par workmanship. Had issues with the equipment leaking it took 2 weeks to get a response back. Michelle Legois was rude and lacks customer service. They care about getting paid and that is it. I would not recommend this company. Beware.
• JV

  Johnny Vega

  Nov 18, 2016
  1.0
  Same as person below me wrote. Seemed happy to set up acct but when I gave our name she all of a sudden said they where booked out, but will call back about opening. Next day, poor customer service and lied that a previous argument occurred and could no longer service us. Total B.S. Would never recommend this UNprofessional company.
• TD

  Terry DeYoung

  Jan 10, 2014
  1.0
  Our heating system was installed several years ago by "Professional". We had a zone that froze due to the cold weather. We called them and a "Technician" arrived later in the afternoon. He was here 20 minutes and basically said, "there is nothing I can do. When the pipes break, give us a call and we will replace them." He had no trouble shooting skills what so ever. For the 20 minutes that he was here (including talking to other customers on the phone) we were charged $125.00 for him showing up. NEVER AGAIN!

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