Business Details
About
Window Installation ServiceWindow SupplierDoor SupplierSiding ContractorHome Improvement StoreWindow World
Experience Window World's unrivaled ENERGY STAR replacement windows, doors, vinyl siding, shutters and more. Contact us to schedule your free in-home or virtual quote today!
Location
Window World of Southeastern Wisconsin
W188 N10707 Maple Rd, Germantown, WI
53022, United States
Hours
Reviews
4.5
245 reviews
5 stars
190
4 stars
28
3 stars3
2 stars
6
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Sales representatives, particularly Justin Kempfer, received high praise for their professionalism, knowledge, and low-pressure sales approach.
Installation Quality
Most customers reported efficient, professional installation with thorough cleanup, although some noted issues with friendliness and communication from installers.
Product Satisfaction
Many customers expressed satisfaction with the quality of windows and doors, highlighting improvements in home comfort and aesthetics.
Communication Issues
Several reviews mentioned delays in installation timelines and lack of proactive communication regarding project status.
Warranty Concerns
Some customers reported issues with window performance and warranty claims, indicating dissatisfaction with the company's response to these problems.
- BLBrandon Lavergne4 days ago5.0Justin came out and measured our windows and was very straight forward. Very easy process. I can’t wait to get our new windows. Don’t even have them in yet and I’m so happy
- MCMargaret Callahan6 days ago5.0Good communication, on time , clean up was good and it looks great.
- TNTyler Neumann6 days ago5.0Excellent quality of work and great communication every step of the way. Will definitely be going with Window World for the rest of our windows!
- SBSara BurlingDec 22, 20255.0Extremely happy with the process from obtaining a quote to the ordering of the new patio door. Justin Kempfer, sales manager, is knowledgeable, polite, and professional.
- GBGloria BradleyDec 3, 20255.0We had 11 windows installed at one house and 1 at another. From ordering to installation, all aspects of the process were professional and timely! The installers were friendly and everything was clean and old materials taken away.
Frequently Asked Questions About Window World of Southeastern Wisconsin
What types of payment methods and financing do you offer?
We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.
Will the replacement windows be installed from the inside or outside?
The majority of our replacement windows are installed from the outside. In some situations it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.
Do you install replacement windows year-round? If so, will I lose a lot of heat/cooling at the time of installation?
Window World installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. The energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over during their lifetime.
How can I prepare my house for my replacement windows?
Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.
How long will it take to get my replacement windows? How much time should I allow for the installation?
Since every window ordered is custom-built to fit your home and design choices, manufacturing times vary. Once delivered, the type of window being installed and the type being removed help determine the amount of time needed to complete the job. On average, each window takes about 30 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.
What type of warranty is available for my windows?
All windows and patio doors we sell come with a manufacturer’s lifetime limited warranty and a repair labor guarantee. Contact us or see our warranties page for more details.
What do I do if there is a problem with the windows?
Most of the issues encountered by our customers are easily corrected and don't necessarily mean that there is a problem with your window. You are always welcome to contact us for help.
What types of payment methods and financing options does Window World of Southeastern Wisconsin offer?
We offer various payment methods including cash and check, as well as financing options subject to approved credit. Availability depends on the promotional period, so please contact us for the current options.
Are replacement windows installed from the inside or outside?
The majority of our window installations are performed from the outside. In some cases, installation from the inside may be necessary. Your installation expert will evaluate your home and explain the best approach on the day of installation.
Do you install replacement windows year-round and will there be significant heat or cooling loss during installation?
Yes, we install windows year-round. Installation usually takes one day, with crews working one window at a time to minimize heating or cooling loss. Energy savings from new windows will offset any minor increases during installation.
How should I prepare my home before window installation?
Please remove curtains, blinds, and other window treatments. Disable and remove security sensors with help from your security company. Clear a path to the windows being replaced and remove nearby wall decorations to prevent damage.
How long does it take to receive and install replacement windows?
Windows are custom-built, so manufacturing times vary. Installation averages about 30 minutes per window plus additional time for trim and cleanup. Typically, a full job is completed in a single day.
What warranty coverage is provided with the windows?
All windows and patio doors come with a manufacturer's lifetime limited warranty and a repair labor guarantee. Contact us or visit our warranties page for detailed information.
What should I do if I encounter an issue with my windows?
Most issues are easily resolved and do not necessarily indicate a defect. Please reach out to us anytime for assistance and support.
What are the business hours for Window World of Southeastern Wisconsin?
Our store is open Monday through Thursday from 7:30 AM to 4:30 PM, and Friday from 7:30 AM to 11:30 AM. We are closed on Saturdays and Sundays.
What nearby places can I visit before or after my appointment at Window World of Southeastern Wisconsin?
Nearby, you can visit ReStore for discount home goods, or enjoy a meal at Buzdums Pub and Grill. For outdoor recreation, Schoen Laufen Park offers a relaxing nature reserve. These spots make for convenient visits around your window installation appointment.
Are there nearby accommodations if I’m visiting from out of town to Window World of Southeastern Wisconsin?
Yes, BEST WESTERN Germantown Inn and Country Inn & Suites by Radisson, Germantown, WI, are both nearby hotels which offer convenient lodging options for visitors.