Austin Plumbing, Heating, Air & Electric has been the trusted choice for over 80 years, proudly serving zip codes 53017, 53022, 53027, 53033, 53037, 53051, 53076, and 53086. Family-owned and in our 3rd generation, we provide expert Plumbing, HVAC, Electric, Well Pump, Water Heater, Sewer & Drain, Boiler, and Water Conditioning services. Count on clear, upfront pricing, on-time service with fully stocked trucks, and guaranteed repairs done with skill and care. We’re your neighbors, committed to keeping your home safe, comfortable, and running smoothly. Call today to experience the Austin difference!
Technicians are consistently described as friendly, polite, and professional, providing excellent customer service.
Knowledgeable Staff
Customers frequently commend the technicians for their expertise and ability to explain issues and solutions clearly.
Timeliness
Many reviews highlight the punctuality of the technicians, with several customers appreciating prompt service.
Quality of Work
Overall, the quality of work performed by the technicians is highly rated, with many customers expressing satisfaction with the results.
Communication
Customers appreciate the clear communication regarding services, pricing, and the work being performed.
AB
Amy B
2 days ago
5.0
We had a whole house power surge and Austin was able to send an electrician out the same day to survey the situation and replace GFCI’s and burned up wires. Their scheduler was so kind on the phone and worked hard to send an electrician both times within days. We then scheduled them to come out again 2 days later to give an estimate to put in 240v outlet and whole house surge protector. Their price was fair and they were able to install both the same day. Michael was kind, professional, explained the job well and gave us options, and did a nice job cleaning up after completion. Austin really helped us when we needed service immediately and before the Thanksgiving holiday.
GL
Georgene Littlefair
Nov 14, 2025
5.0
Troy was very thorough, professional and meticulous at his job. He has a lot of seniority at Austin Plumbing and explained everything clearly and concisely. Great job! PS: He also went above and beyond and helped us locate our water spigot valves in the basement.
RR
Randy
Nov 6, 2025
5.0
Seth did a great job. Showed up on time ,assessed the issues and solved the problem.
Very knowledgable and articulate.
Furnace wasn't working properly.
He assessed and found it to be only a minor issue ...the lighter was dirty and causing the problem. He cleaned it off and that was it.
Really appreciated his honesty.
We talked afterwards and he's only been working in hvac a short time but I can tell he's going to have a great future in the business.
Nice young man.
KW
Kevin Walls
Nov 3, 2025
5.0
I recently got a whole home solar and battery system installed by team Austin, and I'm absolutely blown away at the craftsmanship they did. From the design expertise of the whole system from Darren to the flawless installation by Michael and Garrett, my expectations, which were already high based on prior excellent electrical work Darren's team had done, was completely blown out of the water. They take their craft seriously, no matter the size of the project. While my install was the "Cadillac" of solar systems, my prior electrical work performed by them tells me that any size project they put their full expertise and craftsmanship into. Kudos to team Austin, I'm thoroughly impressed and then some. Thank you!
CH
Carol Heim
Nov 3, 2025
5.0
Pete did a marvelous job pinpointing the issue in our upstairs bathroom (slow sink drain). Our house was built in 1962 & therefore, slow drains can occur over time. Pete explained everything he was going to do (& the reasoning why) & gave us an estimate before he began. He kept us appraised of the progress along the way. We have used Austin Plumbing in the past & we are always impressed with their professional, friendly & knowledgeable service. I highly recommend them!
Frequently Asked Questions About Austin Plumbing, Heating, Air & Electric
What services does Austin Plumbing, Heating, Air & Electric offer?
They provide expert plumbing, HVAC, electric, well pump, water heater, sewer & drain, boiler, and water conditioning services.
What are the operating hours for Austin Plumbing, Heating, Air & Electric?
Monday to Friday: 7:00 AM to 5:00 PM; Saturday: 8:00 AM to 12:00 PM; Sunday: Closed.
Where is Austin Plumbing, Heating, Air & Electric located?
They are located at W197N10225 Appleton Ave, Germantown, WI 53022, USA.
What payment options are accepted at Austin Plumbing, Heating, Air & Electric?
They accept American Express, Check, Discover, Financing, Mastercard, and Visa.
Does Austin Plumbing, Heating, Air & Electric provide onsite repair services and require appointments?
Yes, they provide onsite services, repairs, and appointments are required.
How long has Austin Plumbing, Heating, Air & Electric been in business?
They have been the trusted choice for over 80 years since their establishment in 1940.
Which zip codes does Austin Plumbing, Heating, Air & Electric serve?
They proudly serve zip codes 53017, 53022, 53027, 53033, 53037, 53051, 53076, and 53086.
Are there any nearby recreational places customers can visit before or after their appointment at Austin Plumbing?
Yes, customers can visit Swing Time Germantown, which offers a driving range, batting cages, and a miniature golf course, or the Wisconsin Golf Academy for golf instruction and gym facilities.
What other local businesses are nearby that customers might find useful?
Nearby businesses include The Luke N. Reuter Co. Inc. (plumbing), Metro Cigars (tobacco shop and lounge), and Menards (home improvement store).
What community services and social organizations are close to Austin Plumbing, Heating, Air & Electric?
The Eastern Kettle Moraine Moose Lodge offers social and community services near the business location.