City Wide Insulation of GB

Reviews

• CD

  Curt Dombrowski

  Feb 19, 2026
  1.0
  Only because one star is necessary to leave a review. Look for another insulator if you want to stay on schedule. The sales rep helped as much as he could but the rest was lees than average. Once I got people on site they did work hard and did a decent job BUT this company put me behind schedule, and cost me a lot of money reschuleing the next part of the building process. I had a good sales rep (Dennis) and he did what he could. The branch manager (Jeremy) was delayed in communication and rude. He actually told me "Delays should be expected in this business" and was disrespectful. Once they finally finished the work (21 days behind scheuld between phases) I sent the invoice and payment the next day. 2 weeks later got a notice from a collection firm working for them. I emailed them a copy of the cancelled checks and proof that they were paid in full and it took another week to be resolved. When emailing with Jeremy, thinking I would get an appology for the inconvienience he wrote "Sorry your feelings were hurt." It's no wonder the experience was so negative with that type of leadership. If staying on schedule is important, use a different company. If you want to be delayed and disrespected then this is the place. I'm glad I am done with them and will not use them again for any future projects.
• BT

  Ben Thompson

  Dec 10, 2025
  1.0
  When looking for an insulating contractor look further. Built a new construction home and it was nothing but a headache from citywide. The only person at the company who answers there phone is the sales man/estimator. Every deadline they were given was milked out to the last possible minute with no communication on when they were showing up or if I had to reschedule the plasterers. Save yourself the trouble and find someone else
• SK

  Stephen Karpathian

  Nov 25, 2025
  5.0
  Gary provides fast bids and keeps a close eye on schedule! Great Experience Karpathian Properties
• TS

  Tc Starr

  Nov 21, 2025
  5.0
  Overnight parking available great place to go unloaded is fast
• DC

  Debra Cooney

  Sep 6, 2025
  1.0
  I do not recommend this company. First, they didn't show up on the day scheduled and when my Husband called to see where they were the response was oh we need to reschedule we cant make it that day. Saying they called the night before but left no message. My husband took off of work to be home for this. Our time is valuable also. Then the crew comes and not one person spoke English at all. Couldn't communicate so that was very unprofessional also. They got spray insulation on our new garage door and didn't say anything until we noticed it and then it was too late to clean off. The salesman said they would turn it in to insurance to get us a new door. This has been over 30 days with no resolution. Also, highly unprofessional that the workers that came did not clean up after themselves. They left food bags, drinks, multiple razor blades and insulation all over the floor, but best believe they wanted the full amount of payment after sales told my husband they would take money off the balance after we supplied pictures of everything. Again this has been well over 30 days with no resolution! Steer clear of this company! Terrible service.