We had a great experience with Sewer Ninjas! They went above and beyond to provide great service. When they arrived to inspect the sewer during our home inspection, we discovered the only access point was under a cabinet. They were extremely professional and patient as we tried to get permission to move the cabinet. As soon as they packed up to leave, we received word that we could move forward. At that point, not only did they haul their equipment back inside, they also came in with tools and moved the cabinet on their own! Upon inspection, they gave great insight and helpful advice as to how to keep things up and be proactive with the sewer lines. They put everything back how it was before leaving and were all around super nice guys! Thank you, Sewer Ninjas!
CM
Caroline Mohr
Apr 1, 2026
WHAT A TEAM!!
I’ve never worked with a company that embodies honesty, hard work, and genuine customer service the way Sewer Ninjas does. We hired them to reline our sewer lateral, and the process was easy, clear—even downright fun! You can tell how much every tech enjoys their job and their team by how they show up ready to work with a smile on their face. Our job was not the simplest, but everyone on the team kept us informed, asked great questions, and got everything done on time and with ideal results. We also had a chance to speak with a few of their leadership team—great work to them for creating such a professional and passionate team! I’d recommend Rich, Mike, Donovan, Nolan, and Joe to anyone, for any sewer lateral needs. Keep up the great work, Sewer Ninjas!
Sewer pipe had to be relined wasn't collapsed yet and they are very much willing to work with homeowners who are going through financial hardship that was the big selling point at first I felt they were just gonna say oh well to bad but they are very willing to work without making you get a loan with interest
HH
Heidi Hahlen
Mar 25, 2026
We were very pleased with our experience with Jordan, the Sewer Ninja rep in the Madison area. He was quick to respond, prompt and was very knowledgeable and informative regarding the circumstances of our 65 year old home on Madison's East Side. He was able to pass a camera beyond a blockage of roots an earlier company was unable to clear with their machine. He suggested that we call another local Madison company to provide a water jet service and between the two of them, they were able to sufficiently clear the 90 foot lateral pipe by the end of the afternoon. Thank you, Jordan.
MM
Megan Mitchell
Mar 24, 2026
Richie and Donovan were incredibly kind, professional and informative while they hydroblasted our lateral line. They laid down drop clothes to prevent getting a mess in our house while they set up their equipment and swept up at the end, which was incredibly kind considering! I sat in while they were hydroblasting and it was fascinating to hear what they were doing and get a better understanding of what was happening to our lateral line. The services that Sewer Ninja offers are beyond helpful to homeowners that want to prevent digging up their front lawn (think of it as a good chiropractors appointment- preventitive medicine for your home). I would highly recommend getting your lateral lines hydroblasted (at least) so that you can make an informed decision if you have frequent back-ups.