Pointon Heating & Air Conditioning Inc

Reviews

• CC

  Caitlin Curtis

  Nov 5, 2025
  3.0
  They originally told us they would be there the week of October 13th to install our new furnace, when they failed to show and we called them they said we were not on the schedule and they couldn't make it until the week of the 27th; when they did come they didn't get our furnace functioning that day as they were "not used to converting to LP" and couldn't get it to start, they had to have a specialist come back the next day (leaving us without heat all night) to finish the job, BUT what really gets to me is that after everyone involved left there were small metal shavings ALL OVER our basement where our small animals walk AND chunks of cut PVC pipe laying around for us to clean up. Not very professional.
• MN

  Mr. Nnuk

  Jan 17, 2025
  5.0
  Always perform quality work each and every time I use them - Thank you!
• JM

  Just Me Mrc

  Aug 24, 2022
  5.0
  Yeah I need a new Central air conditioner.. it was during that nice hot stretch we had. It almost seemed like after I called them, they dropped where they were doing, and brought out a new air conditioning unit to me and had it all connected within hours. ............. Service really doesn't get any better than that people.
• LP

  Lisa Perez

  May 29, 2019
  5.0
  Highly recommended! We had an issue in which our heating and central AC went out at the same time. When we called, there were quite a few other customers ahead of us following a three-day weekend, but they still managed to get Mike, their technician, out to us by lunchtime. He diagnosed the primary issue (a fuse within the system) within two minutes. He didn't stop there because he wanted to identify why it would blow. Going outside, he found that mice had gotten into our AC and had chewed through wiring. Again, he didn't just fix the issue. He was proactive in sealing some holes that had been an easy entry point and lengthening the replacement wires, so they were more difficult to access. He seemed very knowledgeable about our systems. He verified that everything worked well before he left. The entire visit took 15 min because he worked quickly and efficiently. We will definitely call this company again, if needed.

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