Business Details
About
Water Damage RestorationFire & Water Damage RestorationMold RemovalRoofing ContractorSiding ContractorGutter Installation ServiceGeneral Contractor
JG Restoration provides residential and commercial water, fire, smoke and mold remediation and home improvement services to Appleton, WI and the surrounding areas.
Location
Hours
Reviews
4.8
147 reviews
5 stars
137
4 stars
3
3 stars1
2 stars0
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, empathy, and communication skills of the staff, particularly Rylan and his team.
Response Time
JG Restoration was frequently commended for their quick response times, often arriving within hours of a call to address emergencies.
Quality of Work
The majority of reviews highlighted the thoroughness and quality of the restoration work, with many customers expressing satisfaction with the results.
Communication
Many customers appreciated the clear and consistent communication throughout the restoration process, which helped alleviate stress during difficult situations.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to project management and communication delays, indicating room for improvement.
- BHBradley HimselNov 10, 20255.0Amazing experience, great people to work with and did an excellent job! Rylan, Katrina, Videl, and Lisa were all fantastic!
- MMMaryOct 3, 20255.0Fantastic experience. Had a bad water leak in kitchen.😫 This company was so easy to work with. The staff helped calm my panic & scheduled remediation quickly. Can't thank them enough for the support & help with a big project....Rylan, Ryan, Brett & Anthony. 😁
- LWLindsey WhitnellSep 2, 20255.0Jackson and crew were easy to work with! Good communication, fast workers, proactively handled a mistake, and overall easy process.
- LDLauren DuhmAug 25, 20255.0I had a great experience with JG restoration! We had some unexpected water due to the flooding issues in the surrounding Milwaukee areas. Rylan was great with communication and very punctual even during a super busy weather event. He is super responsive to texts and emails, and their pricing and estimates were very straight-forward. I had Rylan and Jackson as project leaders with their crew Jake, Cassie and Videl. I felt that they were all knowledgeable and I trusted their expertise. I hope to never have water damage in the future but would 100% recommend these guys to anyone in need! Very positive experience overall.
- NRNelson RacitiAug 19, 20255.0I hope to never need these guys again, but would recommend them in a heartbeat. Jackson and his team were great.
Frequently Asked Questions About JG Restoration
What services does JG Restoration offer?
JG Restoration offers residential and commercial water, fire, smoke, and mold remediation, as well as home improvement services including roofing, siding, gutters, and general contracting.
Where is JG Restoration located?
JG Restoration is located at 1720 N Silverspring Drive, Appleton, WI 54913, USA.
What are the hours of operation for JG Restoration?
JG Restoration operates 24/7, providing emergency services at any time.
How can I contact JG Restoration?
You can contact JG Restoration by phone at +1 920-313-3811, via alternate phone at +1 715-600-3883, or by email at sales@jg-restoration.com.
Does JG Restoration accept various payment options?
Yes, JG Restoration accepts American Express, Cash, Check, Discover, Invoice, MasterCard, and Visa payments.
In which areas does JG Restoration provide services?
JG Restoration serves Appleton, Green Bay, Oshkosh, and Stevens Point, Wisconsin, along with their surrounding areas.
Is JG Restoration affiliated with any professional organizations?
Yes, JG Restoration is associated with the IICRC, Better Business Bureau, and multiple local chambers of commerce including Heart of the Valley, Fox Cities, New London, Green Bay, and Oshkosh Chambers of Commerce.
What nearby businesses might I find when visiting JG Restoration?
Nearby JG Restoration, there are several businesses such as 1-800-Boardup for damage restoration, Capital R Concrete & Coatings for masonry and patio covers, and Roto-Rooter for plumbing services.
Are there any nearby accommodations if I need to stay close to JG Restoration?
Yes, the Holiday Inn Appleton is nearby, offering hotel accommodations for your convenience.
What recreational or lifestyle businesses are close to JG Restoration?
Near JG Restoration, you can find Outdoor Cover Warehouse for adventure sports, Studio Noir and Luxe Salon for beauty services, and Ageless Aesthetics spa for wellness treatments.