A1 Garage Door Service

4.8
1043 reviews

About

Garage Door Supplier
A1 Garage Door Service is a family owned and operated garage door repair and installation company based in Appleton, Wisconsin. We proudly serve all of Appleton , Green Bay and surrounding areas including Ashwaubenon Bellevue, Howard, Menasha and beyond. We've been recognized and awarded for our outstanding craftsmanship, value and customer service. Our mission is to make amazing customer experiences, one neighborhood at a time!

Location

A1 Garage Door Service
2350 W Pershing St, Appleton, WI
54914, United States

Hours

Reviews

4.8
1,043 reviews
5 stars
966
4 stars
22
3 stars
16
2 stars
12
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians were consistently described as friendly, knowledgeable, and professional, providing excellent customer service.

Timeliness

Many reviews highlighted the promptness of service, with technicians arriving on time and completing jobs efficiently.

Communication

Technicians effectively communicated repair options and processes, ensuring customers understood their choices without feeling pressured.

Quality of Work

Customers praised the thoroughness and quality of the repairs and installations, often noting that technicians went above and beyond.

Overall Satisfaction

Overall, customers expressed high satisfaction with their experiences, frequently recommending the service to others.
  • SH
    Sara Hetzel
    3 days ago
    5.0
    Tony and Conrad serviced our garage door and were outstanding. They provided multiple options for services and gave practical advice. They had our new garage motor installed super fast and even helped us set up the app that came with it. They went above and beyond would highly recommend!!!!
  • MP
    Mark Pearlman
    3 days ago
    5.0
    Victor was a great guy. He had been here a week ago to do an installation on spring and did fantastic. I was so happy to have him come back to do the install on my door opener. Super friendly, very experienced, a true pleasure to have. I would highly recommend Victor for anything that the company offers. He is an exceptional young man.
  • CH
    Cathy Hughes
    Jan 1, 2026
    5.0
    Victor did an awesome job. He explained everything that needed to be fixed and showed me how to lubricate the rollers and spring. I’m not sure about price because that’s out of my scope of knowledge. Victor answered all of my questions and I would love to have him do future repairs or installation for us.-
  • LL
    lrc1128
    Dec 30, 2025
    5.0
    Called on a Sunday, during the holiday season. On Saturday night just getting into the garage and closing the door. One of the main springs broke. Great! Called them on Sunday and they came. No extra charges. Like a normal day. John did a excellent job. Inspecting, showing worn parts and bad workmanship that the other place did in 2020. Gave us 3 options, in repairs. Picked the 3rd option. Got the lifetime warranty. He was done in a good time. He wasn't messing around. This guy was on it. Had me come out and look over everything. Also made sure my opener worked properly. I was very impressed with John and this company. The lady on the phone was polite, and concerned. It was a win win. They are now my go to for garage door repair!
  • AB
    Andrew Becker
    Dec 14, 2025
    5.0
    Phenomenal experience! I chose A1 because they have the best reviews on Google—evidently for good reason. I called to schedule an estimate; it only took a couple of days, and they put me on the short list in case any openings came up. None did, but they said they’d waive the travel fee. The day arrived, and John was promptly on time within the three-hour window given. It was -25°, and this guy showed up to fix my garage door with a great attitude—better than could muster in that weather, honestly. He gave me three estimates, and I chose the cheapest option to stay within budget during the holiday season. John gave me time to talk it over with my wife while he got to work right away. Once we told him what we chose, there was zero hassle—no upselling, no payment plans, nothing. His work was done quickly and thoroughly. He explained which parts were good and which were bad, and he didn’t try to sell me extra components that didn’t need replacing. With so many companies overcharging and underdelivering, it was incredibly refreshing to see someone undercharge and overdeliver. We did have one small discrepancy: after I paid the bill and he left, I noticed I had in fact been charged the travel fee. I called the next business day, they apologized for the mistake, and immediately corrected and updated the invoice—no qualms at all. A+ all around.

Frequently Asked Questions About A1 Garage Door Service

What services does A1 Garage Door Service offer?

A1 Garage Door Service offers garage door repair and installation services.

Where is A1 Garage Door Service located?

A1 Garage Door Service is located at 2350 W Pershing St, Suite B, Appleton, WI 54914, USA.