American Overhead Door

Reviews

• FR

  Family Recipes

  Mar 27, 2026
  5.0
  I can not say enough good things about this company. Had an issue with a warranty on my opener and Nick stepped in, took the appropriate action right away and had a new one installed in just a couple days. Also big shout out to JD the technician that came to do the install. Top notch.
• RH

  Richard Hoppe

  Mar 24, 2026
  4.0
  I recently posted about a service charge that I received and didn't agree with.After receiving a phone call from American Overhead Door,I thought they were very fair in what we talked about.I will continue to do business and will reccomend them.
• KO

  kailey oneil

  Mar 18, 2026
  5.0
  I called American Overhead Door last week for a broken cable, and today for a broken spring. Both times, the lady who answered the phone was super nice and helpful and on both days, someone was at my house within an hour! I would give 10 stars if I could for the beyond amazing service!
• PA

  Peter Abendroth

  Mar 3, 2026
  5.0
  Issac was the installer on my instalation and he did an excellent job. Please thank him for us. Peter and Nancy Abendroth
• CC

  Carl Christiansen

  Feb 16, 2026
  5.0
  Below is my original post. Had a good conversation with ownership about the situation. They responded by sending a tech out to do further maintenance and upgrades free of charge and were transparent on the mistake. Was told if I had them service the replacement they would have done so at tremendously reduced rate (no labor charges). They changed my mind....should have just went with them in the first place. Good job AOD ------------ in 2022 I had my springs replaced because one broke. At that time the house was 7.5yrs old. American Overhead Door (AOD) did the original install and the replacement in 2022. Today I had a technician from a competitor come out and do regular maintenance. I usually lubricate at least 1x per year. The door was getting a little creaky so I wanted another set of eyes on it. The springs were pretty bad. Allowing 27lbs or pressure on the floor from the door. Normal is 5lbs. The door would not "float" at any spot once disconnected from the motor chain. They were rated for 25K opens and didn't hold up for 4 years. I had this company replace the springs. When he finished up, his opinion was that the springs from AOD were not the appropriate springs for my door. He said he could also see wear on the motor which could be due to these springs. So, about a 11yr old home, two times AOD installs springs with 25K open springs and they didn't last as long as one would expect. I did talk to AOD and they said springs last 4-7yrs. That's not very long. We didn't replace springs every 4-7yrs in my childhood home, nor the last home I owned. We'll see how long these new springs last, but dropping $1k every few years to open a garage door seems wacky.

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