Service Quality
Customers consistently praised the professionalism, knowledge, and friendliness of technicians like Carlos, Martin, and Josh.
Response Time
Many reviews highlighted the quick response times for service calls, especially during emergencies.
Customer Communication
Technicians were noted for their clear explanations and willingness to answer questions, enhancing customer understanding and satisfaction.
Mixed Supplier Feedback
While the service from Total Comfort Solutions was well-received, there were complaints regarding issues with their water tank supplier, A.O. Smith.