PARR is a total home-building source established in 1930. Locally owned and operated in Oregon and Washington, PARR Truss Fabricates supplies trusses and floor systems for builders, contractors, and motivated homeowners. We strictly adhere to all industry standards and municipal codes. Visit our Vancouver location or contact your nearest store for quotes, delivery, and more information. PARR Truss Vancouver, Formerly known as Trus-Way Vancouver.
This place is a joke I mean overall customer service, contact for change in scheduling, showing up unannounced 2 1/2 hours early I don’t understand how they expect to continue to run a company. If it wasn’t for me calling to confirm the delivery time for Tuesday morning the night before they would’ve never called and told me that it was full on canceled then when they finally do reschedule it do they call and tell when no of course not so finally was able to reach someone to confirm the new date and time then they end up showing up 2 1/2 hours early should’ve made them sit there for 2 1/2 hours! I will never use this company again this is not the first time they have done me dirty!
WS
William J. Sobolewski
Aug 30, 2013
4.0
I ordered over $1,500 in trusses for a 22 ft. x 22 ft. garage in Camas, Washington. As ordered, the customer quote, layout, and engineering drawings showed a 2x6 bottom chord for storage. Through a mix-up in communication, when the trusses were delivered, the bottom chord of trusses consisted of a 2 x 6 at mid-section and two 2 x 4 butted at each end. When I contacted the sales person, the sales person offered to correct the error but offered no compensation for the delay in the project. I said this was unacceptable and requested that the trusses be removed and requested a full refund of the purchase price. I wrote a letter to the President of the company explaining the problem which occurred. Steve Turner who is the owner and president of the company requested that I meet with him to discuss the problem. Mr. Turner was very understanding and apologized for the mistake. Though I did not expect any compensation for the mistake, he gave me a check for $300. We both left the meeting in good terms. .
Frequently Asked Questions About PARR Truss Vancouver
Do you have a military discount?
Yes, we do. Please contact your nearest Parr location for further information
Do you offer a discount if we buy lumber and cabinets through Parr?
Parr offers everyday low pricing on products and materials for both the homeowner and builders alike check out our promotions page to see what we have on special at www.parr.com/ads
Do you sell to the public or just contractors?
The Parr Company has been serving homeowners, professional contractors, DIYers, and builders since 1930
Do you deliver and what is your delivery charge?
Yes, we do deliver. In fact, we offer free on qualifying orders of $300 or more within a 30 (road) mile radius from your local Parr store.
What are your holiday hours?
Our normal business hours are 7 am-5 pm Monday to Friday, and Saturday varies from store to store. For the most up-to-date hours, please visit https://parr.com/locations/
Does PARR Truss Vancouver offer discounts for military personnel?
Yes, PARR Truss Vancouver offers a military discount. Please contact your nearest Parr location for more information.
Does PARR provide discounts when purchasing lumber and cabinets together?
Parr offers everyday low pricing on products and materials for both homeowners and builders. Check out their promotions page at www.parr.com/ads for current specials.
Is PARR Truss Vancouver open to both the public and contractors?
Yes, The Parr Company serves homeowners, professional contractors, DIYers, and builders since 1930.
Does PARR Truss Vancouver offer delivery services and are there any charges?
Yes, delivery is available. Orders of $300 or more qualify for free delivery within a 30 road-mile radius from your local Parr store.
What are the business hours of PARR Truss Vancouver?
They are open Monday through Friday from 7:00 AM to 5:00 PM and closed on Saturdays and Sundays. Check https://parr.com/locations/ for the most up-to-date hours.
Where is PARR Truss Vancouver located?
The store is located at 3901 Northeast 68th Street, Vancouver, WA 98661, USA.
How can customers benefit from nearby Trus-Way, Inc when visiting PARR Truss Vancouver?
Trus-Way, Inc nearby offers professional roofing services and hardware supplies, which complement PARR's building materials, making it convenient for builders and contractors to source multiple services in one area.
Are there nearby services customers can access after visiting PARR Truss Vancouver?
Yes, customers can visit Ghost Runners Brewery and Kitchen nearby for food and drinks or stop by The Lumber Yard amusement park for activities, making a trip to PARR Truss Vancouver part of a fun outing.
What automotive-related services are located near PARR Truss Vancouver?
Nearby automotive repair and custom services include Blue Oval Performance, Glory Days Auto Restoration, and Northwest Truck Painting, useful for customers needing vehicle maintenance while visiting.
Does PARR Truss Vancouver accept debit card payments and offer onsite services?
Yes, they accept debit card payments and provide onsite services to accommodate customers' needs.