PARR is a total home-building source established in 1930. Locally owned and operated in Oregon and Washington, PARR Truss Fabricates supplies trusses and floor systems for builders, contractors, and motivated homeowners. We strictly adhere to all industry standards and municipal codes. Visit our Vancouver location or contact your nearest store for quotes, delivery, and more information. PARR Truss Vancouver, Formerly known as Trus-Way Vancouver.
Worst experience ever! A couple years ago we had a truss package on order with trus-way, through our lumber provider, and trus-way decided that they had to "delay" our trusses for 6-8 weeks, with no explanation. (mind you this was in 2018-19, so no lumber supply issue or covid related situation) This affected at least 20-30 other orders that our lumber supplier had with them as well. Our lumber company, salesman, and myself were naturally very disappointed with how they treated their customers. I chalked it up to a learning experience and found a better vendor in OREGON TRUSS and now we are happily living in our custom home with OREGON TRUSS trusses overhead. ( i am in no way affiliated with Oregon Truss, but i do have a new dog in the fight that has inspired me to expose the absurdity that is trus-way and their extortion-like tactics and treacherous way of doing business)
Fast forward to this spring 2021... A close church friend is currently building a custom home and had recently received a quote from trus-way for about $25k, not bad and seemed fair, especially considering the current supply and demand environment. He was about ready to order trusses so he submitted to have his quote filled and they upped the price on him to $35k, Okay, it was about a month old quote and outside the "guaranteed" quote price, he was satisfied with the almost 30% increase and went ahead and moved forward on it. Then shortly thereafter, he was informed his order was going to be delayed, another deferral to "supply and demand" issues. However, when they came back with a delivery date they also let him know prices had gone up again! (mind you, the spike in lumber prices peaked earlier this year and are actually beginning to come down) The price they re-quoted him for trusses now? $60k+!!!!!
They doubled their price!! When my friend asked the salesman about how that is even possible he just received a threat that if he cancelled his order and came back later that the prices would be even higher for him!
Threats? Extortion? Treacherous practices? I am disappointed and appalled that this company can get away with treating their customers like this and strongly encourage homebuilders to look elsewhere for business... Parr Lumber owns trusway, They should look a little closer into how it is being managed. The high price gouging that is being inflicted upon their current customer base will not last forever and karma is a B*.
I hope that my long diatribe helps someone else out there to avoid the same pitfalls of myself and my friend. Look elsewhere for your trusses, and maybe somewhere else for your lumber, neither Trus-way or Parr seem to take serious the importance of customer service and loyalty. In my experience
JG
Josh Gedenberg
Feb 26, 2016
5.0
Great company, great crane operators. They get in and get out without drama and do it at a very fair price. Great job guys!
Frequently Asked Questions About PARR Truss Vancouver
Do you have a military discount?
Yes, we do. Please contact your nearest Parr location for further information
Do you offer a discount if we buy lumber and cabinets through Parr?
Parr offers everyday low pricing on products and materials for both the homeowner and builders alike check out our promotions page to see what we have on special at www.parr.com/ads
Do you sell to the public or just contractors?
The Parr Company has been serving homeowners, professional contractors, DIYers, and builders since 1930
Do you deliver and what is your delivery charge?
Yes, we do deliver. In fact, we offer free on qualifying orders of $300 or more within a 30 (road) mile radius from your local Parr store.
What are your holiday hours?
Our normal business hours are 7 am-5 pm Monday to Friday, and Saturday varies from store to store. For the most up-to-date hours, please visit https://parr.com/locations/
Does PARR Truss Vancouver offer discounts for military personnel?
Yes, PARR Truss Vancouver offers a military discount. Please contact your nearest Parr location for more information.
Does PARR provide discounts when purchasing lumber and cabinets together?
Parr offers everyday low pricing on products and materials for both homeowners and builders. Check out their promotions page at www.parr.com/ads for current specials.
Is PARR Truss Vancouver open to both the public and contractors?
Yes, The Parr Company serves homeowners, professional contractors, DIYers, and builders since 1930.
Does PARR Truss Vancouver offer delivery services and are there any charges?
Yes, delivery is available. Orders of $300 or more qualify for free delivery within a 30 road-mile radius from your local Parr store.
What are the business hours of PARR Truss Vancouver?
They are open Monday through Friday from 7:00 AM to 5:00 PM and closed on Saturdays and Sundays. Check https://parr.com/locations/ for the most up-to-date hours.
Where is PARR Truss Vancouver located?
The store is located at 3901 Northeast 68th Street, Vancouver, WA 98661, USA.
How can customers benefit from nearby Trus-Way, Inc when visiting PARR Truss Vancouver?
Trus-Way, Inc nearby offers professional roofing services and hardware supplies, which complement PARR's building materials, making it convenient for builders and contractors to source multiple services in one area.
Are there nearby services customers can access after visiting PARR Truss Vancouver?
Yes, customers can visit Ghost Runners Brewery and Kitchen nearby for food and drinks or stop by The Lumber Yard amusement park for activities, making a trip to PARR Truss Vancouver part of a fun outing.
What automotive-related services are located near PARR Truss Vancouver?
Nearby automotive repair and custom services include Blue Oval Performance, Glory Days Auto Restoration, and Northwest Truck Painting, useful for customers needing vehicle maintenance while visiting.
Does PARR Truss Vancouver accept debit card payments and offer onsite services?
Yes, they accept debit card payments and provide onsite services to accommodate customers' needs.