Business Details
About
HVAC Contractor
Pacific Heating & Cooling is Washington’s leader in home comfort. We are focused on being the best residential heating and air conditioning contractor you can depend on. Our company offers heating and air conditioning services to homes in South King, Pierce, Mason, Lewis and Thurston counties. We have been owned and operated by the same family since 1991. Our mission is to enrich the lives of our team, their families, and our community by providing safe, reliable and efficient home comfort systems. Beginning in 1984, Pacific Heating & Cooling has built a strong professional reputation focusing on providing an excellent customer experience. Your Heating & Cooling system runs nearly non-stop and so do we! 24/7 emergency HVAC service.
Location
Pacific Heating & Cooling
582 Tilley Rd SW Suite 144 Suite 148, Tumwater, WA
98501, United States
Hours
Reviews
4.9
295 reviews
5 stars
278
4 stars
12
3 stars2
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians are consistently described as friendly, professional, and knowledgeable, providing thorough explanations and addressing customer questions.
Timeliness
Most reviews highlight prompt service, with technicians arriving on time and completing work efficiently.
Quality of Work
Customers report high satisfaction with the quality of service, noting thorough inspections and effective repairs.
Communication
Technicians are praised for their clear communication, keeping customers informed about the work being done and any recommendations.
Overall Satisfaction
The majority of reviews express strong overall satisfaction with the company's services, often recommending them to others.
- TCtodd curtis1 day ago5.0I’m a firm believer to having your heat pump system serviced regularly once or twice per year. I pay a small monthly fee and have mine serviced twice a year. No payment due at time of service. Now of course if I had a problem which requires a repair I would be responsible for that repair but the service is paid for. The technician that service my equipment is very knowledgeable and reliable to ask me questions if I’m experiencing any issues and that the system is working properly before they leave. They tell me what they are checking for and show me some of the results as they are going through the process. I get a complete report on my system that everything is good.
- MPmadison peters4 days ago5.0Excellent service! Dora was so wonderful and explained every step and gave helpful suggestions for better care of our unit for longevity! Overall lovely experience! Would highly recommend!
- TDTheresa DonovanJan 4, 20265.0Thomas Robinson was great. He came early and explained everything to my husband. How the heater works technically. How the air flows. We are going to eventually need a new motor. There was a wire loose. We have some huge medical stuff coming but we will call Pavific Heating and Cooling.
- BRBecky RDec 19, 20255.0I’ve been with Pacific for over 3 years now and have always had such a positive experience with them. All the technicians that have come out have been fantastic. Recently, Thomas came out and went above and beyond. He explained everything in great detail, offered to answer any questions, and in general was just a nice person. This company knows how to hire excellent workers who do the job right and are thorough. They’ve been keeping my 19 year furnace going despite her age! That sure says something. Thank you Pacific team.
- KFKarli FullerDec 19, 20255.0Really terrific company. Thomas was courteous,efficient, and explained everything clearly. We feel reassured that our 10+ year old system is getting the best care possible to keep it going. We totally recommend this company! A+++!
Frequently Asked Questions About Pacific Heating & Cooling
What services does Pacific Heating & Cooling provide?
Pacific Heating & Cooling offers heating and air conditioning services for residential homes in South King, Pierce, Mason, Lewis, and Thurston counties.
Which areas does Pacific Heating & Cooling serve?
They serve homes in the cities of Allyn, Bucoda, Centralia, Chehalis, Grapeview, Lacey, McCleary, Oakville, Olympia, Rainier, Rochester, Shelton, Tenino, Tumwater, Union, and Yelm in Washington state.
Where is Pacific Heating & Cooling located?
Their office is located at 582 Tilley Rd SW Suite 144 Suite 148, Tumwater, WA 98501, USA.
Is Pacific Heating & Cooling available for emergency service?
Yes, they offer 24/7 emergency HVAC service to ensure your home comfort system is running when you need it.
What are Pacific Heating & Cooling's business hours?
Pacific Heating & Cooling operates 24 hours a day, 7 days a week, every day of the week.
How can I contact Pacific Heating & Cooling?
You can reach them by phone at +1 360-215-5389 or email customerservice@pacificheatingcooling.com.
Does Pacific Heating & Cooling have a website and social media presence?
Yes, their website is https://pacificheatingcooling.com and they have a Facebook page at https://www.facebook.com/184987608613.
What nearby places can I visit when I visit Pacific Heating & Cooling's location in Tumwater?
Nearby places include Covabrelli Coffee for a quick coffee or smoothie, Thurston Conservation District for environmental services, and JFlo's Automotive Tint if you need automotive window tinting or repairs.
Are there other home service related businesses near Pacific Heating & Cooling?
Yes, nearby home-related services include A John’s Plumbing & Pumps Inc for plumbing needs, Howdy's Doody Service for septic services, and Pacific West Landscape for landscaping and gardening.
What options are available nearby Pacific Heating & Cooling if I want to relax or shop after a service appointment?
You can visit The Spa Depot for spa and hot tub services or Kiki Corona Fashion if you want to shop for women's clothing near their location.