Grizzly Glass Centers, with its 3 locations, has been serving the Inland Northwest for more than 30 years. We are a local company, large enough to serve all of your glass needs and small enough to care with an added home town personal touch. You will never be prompted to push a number to talk to a customer service representative. We have an amazing reputation and are prompt to go above and beyond to provide only top-quality workmanship. At Grizzly Glass we are certified and employ top quality technicians who only use professional grade products and state of the art equipment. We offer quality work at an affordable price, guaranteed! Working with all insurance companies!
Many customers praised the friendly and helpful staff, highlighting their professionalism and responsiveness.
Quality of Work
While several reviews commended the quality of repairs and installations, there were notable complaints about improper installations and lack of follow-up on warranty issues.
Pricing
Some customers found Grizzly Glass to be competitively priced, while others reported significantly higher quotes compared to competitors.
Communication Issues
Multiple reviews indicated problems with communication, including lack of updates on order status and scheduling.
Timeliness
Customers appreciated the quick service for repairs, although there were instances of delays and rescheduling frustrations.
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Steve Blum
Feb 2, 2026
5.0
Great place and job . Way easier to schedule, real person answers phone and less expensive than Safelite. Highly recommend!
GB
G B
Dec 23, 2025
5.0
Both Rob the installer and Kaycee who took the call were amazing, both deserve a raise! They have always taken good care of me and both are very friendly. Definitely feels like working with a small business, amazing people!
JS
Jessica Sjothun
Dec 10, 2025
5.0
I went in for an Air and water test. Good news was there was no leaks but found that there was moisture coming in through the back third break light. They were able to seal the light very quickly and had me on my way. Grizzly Glass is awesome!! I will definitely be going back again.
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SINTHEA Houtz
Nov 26, 2025
1.0
Don't use Grizzly Glass as they DO NOT STAND BEHIND THEIR WORK!! We have a motorhome and had both windshields replaced July 2024. We left on our trip to Billings, MT when the rubber molding came out on driver's side of the windshield. We called them and was told there was nothing they could do until we came back, but the windshield would be fine (we were on our way to Mesa for the winter). We brought the motorhome in on 5/1/2025 for repairs. They completed that repair, but now in November our windshield (driver's side) is leaking into our motorhome and Grizzly Glass will not do anything! They claim that the 1 year warranty has expired on that windshield even though the first problem was only a months after install and the second one was only 6 months. The windshield WAS NOT INSTALLED RIGHT, and the warranty SHOULD still be in effect because they worked on that windshield 2 twice. I have called my insurance company to let them know that Grizzly Glass does not and WILL NOT stand behind there work. Save yourself the headache and frustration!!
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Shannon Thomas
Oct 29, 2025
5.0
I absolutely love Grizzly Glass! Jeff and his entire team are professional, punctual, and friendly and they clearly take pride in their work. I also appreciate how they explain their process and take the time to answer all of my questions and concerns. If you’re looking for a reliable company that can handle both home windows, commercial windows and even auto glass, I highly recommend Grizzly Glass. They have great and honest pricing, excellent craftsmanship, and customer service that goes above and beyond!