Business Details
About
Building Materials SupplierHardware StoreLumber StoreConcrete Product SupplierCountertop StoreFence SupplierDoor SupplierWindow Supplier
Builders FirstSource is the nation's largest building materials supplier. Our Shelton WA Lumber Yard proudly serves builders, contractors & remodelers in Shelton and surrounding Puget Sound Area with their building supply & construction needs.
This facility offers the following building supplies & services: Lumber and Building Materials, Doors & Millwork, Windows, Pro Retail Store, Customer Pick Up | Will Call, Install Services.
Cold weather doesn’t slow us down. Count on fast, reliable service and winter-ready products that help you build smarter. Visit us today to discover why we are known as builders' first choice!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Free parking lotAvailable
Location
Hours
Reviews
4.3
307 reviews
5 stars
186
4 stars
66
3 stars
28
2 stars
10
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently described as friendly, helpful, and knowledgeable, with many customers praising individual employees for their assistance.
Product Availability
Customers appreciate the store's good selection of building supplies, although some noted that specific items may not always be in stock.
Pricing Concerns
Many reviews mention that prices are higher than competitors like Home Depot and Lowe's, leading some customers to seek alternatives.
Mixed Experiences
While most feedback is positive, there are mentions of poor service from specific employees and frustrations with wait times and product availability.
Local Preference
Customers value the local aspect of the store and express a willingness to support it despite some pricing concerns.
- SWSpencer Webster1 day ago5.0I've been able to run a handyman business because of the great people at this store, especially Forest, who always has an answer for a question or the exact right tool to do the job. The front staff are always enthusiastic and helpful. I recommend this store to my clients.
- WVWilliam Valentine2 days ago5.0Builders First Source Shelton is the best store ever all the employees are super cool and treat me with a kind heart every time I go in there
- ZRZach Reynolds4 days ago5.0All the employees at shelton are great ! I work for a roofing company and I go in all the time , they are always very helpfull
- JZJacob ZimmermanNov 17, 20255.0Builders FirstSource in Shelton is the best source for any and all our building needs. The staff treat you like family the first time you walk in the door. Excellent materials with "Superior" Service
- BSBob SelbyNov 6, 20255.0All around customer service is good. A few amazing employees. Makes a big difference when it comes to customer service. I'd like to give a shout out to Forest and Shane. You're amazing.
Frequently Asked Questions About Builders FirstSource
How do I find out what products and services are offered at my local store?
Since our inventory varies by location, we recommend contacting the store nearest you. You can find the store closest to you and their contact information on our website.
Where do I apply for a BFS job?
Thank you for your interest in a career at Builders FirstSource. You can apply directly online underneath the Join Our Team tab on our website to the job(s) that align with your background and expertise.
What is READY-FRAME®?
It is our pre-cut framing package that makes framing better, faster, safer, and greener. You give us your plans, and we cut everything you need, just how you need it. Learn more at about READY-FRAME on our website.
What are the benefits of having a BFS account?
A BFS account will allow you to make purchases more easily with your sales rep. You will also be able to take advantage of our customer portal, where you will be able to track your orders and manage your account.
How do I open a new account?
To open a new account, please visit a sales representative or credit account manager at your nearest location. You cannot open an account online at this time.
What is BFS return policy?
Please contact your local store or sales representative for return options for your order. We do not allow returns on custom orders.
Does BFS price match?
Pricing is done by our local store managers or sales representatives. You are welcome to bring a competitor’s quote into a local store to determine what options might be available.
If I need assistance with an existing order or warranty claim, what information will I need and who do I contact?
For existing orders that have not yet been delivered, please contact the store or sales representative where you made the purchase.For warranty information, contact our customer service team. You will be asked to provide your contact information, builder information, product information, and a description of the problem.
How do I make a payment on my account and what are the methods?
You can pay your invoice online at MyBFSBuilder if you’ve registered your account there. You can register your account if you haven’t already done so. You can also make a payment at your local store. Our customer service team is not able to receive payments over the phone at this time.
How do I become a carrier for Builders FirstSource?
Fill out the Contact Us form on our website with your details. Our transportation team will review your information and reach out to you directly if they would like to proceed or to request additional information.
How do I inquire about donation requests?
or local charity work, contact the manager at your local store. For larger scale requests, contact our customer service team.
How do I inquire about marketing or partnerships with BFS?
For local projects, contact the manager at your local store. For larger scale efforts, contact our customer service team.
What does Builders FirstSource do?
We're the nation’s largest supplier of structural building products, value-added components and services to the professional market for new residential construction and repair and remodeling. Our focus is on providing unparalleled service to both large and small customers.
Who bought Builders FirstSource?
Builders FirstSource has grown significantly through strategic mergers and acquisitions. Founded as Builders’ Supply & Lumber Company in 1998, BFS expanded its national footprint by acquiring ProBuild in 2015. In 2021, BFS merged with BMC and acquired WTS Paradigm, strengthening its position as the nation’s largest supplier of building materials and solutions.
How many employees does BFS have?
Builders FirstSource has over 30,000 team members.
How many locations does BFS have?
Builders FirstSource has approximately 600 distribution and manufacturing locations, a presence in 43 states and 92 of the top 100 Metropolitan Statistical Areas.
What products and services are available at Builders FirstSource in Shelton?
Builders FirstSource Shelton offers lumber, doors, windows, drywall & accessories, siding & exterior materials, insulation, moulding & millwork, plywood, tools, roofing, and more, along with services like delivery, custom millwork, and design support.
What are the operating hours for Builders FirstSource Shelton?
The Shelton location is open Monday through Friday from 7:00 AM to 6:00 PM, Saturday 8:00 AM to 6:00 PM, and Sunday 9:00 AM to 5:00 PM, with some holiday closures.
How can I place an order or request a quote from Builders FirstSource Shelton?
You can request a quote or place an order via their online contact form at https://www.bldr.com/contact/request-quote or visit the store directly.
Does Builders FirstSource Shelton offer delivery and pickup services?
Yes, the Shelton location provides both in-store pickup and delivery services to meet customers' needs.
How do I open a new account with Builders FirstSource Shelton?
To open a new account, visit a sales representative or credit account manager at the Shelton location; online account opening is not currently available.
What payment methods does Builders FirstSource Shelton accept?
They accept American Express, Android Pay, Apple Pay, cash, check, contactless payments, Discover, Invoice, Mastercard, and Visa.
Are there nearby places where I can grab food before or after visiting Builders FirstSource Shelton?
Yes, nearby eateries include Subway, Dairy Queen Grill and Chill, Domino's Pizza, Happy Garden Chinese Restaurant, and Hua's Restaurant, ideal for grabbing meals.
What building supply stores are located near Builders FirstSource Shelton?
Nearby building supply stores include Probuild and another Builder FirstSource location, offering additional resources for construction needs.
Are there financial services or banks near Builders FirstSource Shelton for convenient transactions?
Umpqua Bank is located nearby, providing easy access to banking services when you visit Builders FirstSource Shelton.
Who should I contact at Builders FirstSource Shelton for assistance with orders or warranty claims?
For order assistance, contact the Shelton store or your sales representative. For warranty claims, reach out to the customer service team with your product and builder information.